Flybe adds a new route – Guernsey and Jersey to Newquay

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• lammy52 says:

  27 Feb27 February 10:47

  Thanks. It is Economy, selling class X. I am not sure how to find YQ if that is more information. Flights were originally booked 11 January.

  • callum says:

    27 Feb27 February 11:55

    Was that just one-way with no other flights on the booking? If so, you aren’t meant to pay YQ from Brazil, it seems you’ve been charged it “by mistake”. I would contact whoever you bought it from (Avios.com or Executive Club I assume?) pointing that out and asking for it to be refunded.

• Russ says:

  27 Feb27 February 12:55

  As we’re getting closer to the 5th March, an OT for those with Marriott points. Was wondering with the introduction of peak/off peak pricing if it’s better to convert more points to miles rather than risk paying point peak prices. BA haven’t run a transfer offer lately but if they did would that be a better return than 60,000 hotel points at peak times?

  • Peter K says:

    27 Feb27 February 13:11

    Surely it depends on where you want to go, whether you’d pay the cash price if you didn’t have the points, if the Marriott points allow you to go somewhere special you otherwise couldn’t, how much you value avios at etc

    There is no one size fits all answer. I was going to convert mine to Virgin miles but then a place I wanted to go had a Marriott hotel as the best placed/equipped option for me so I’m keeping them for that instead. hi

    • Russ says:

      27 Feb27 February 20:38

      Thanks Peter K. May just wait for another Airline transfer bonus and take a view.

• Crafty says:

  27 Feb27 February 15:00

  OT: Need to quickly book a future one way flight out of Indonesia that I intend to cancel (for proof of onward travel). I would like to book with an airline that offers a full refund. Finding it hard to get a summary of terms across airlines. Any ideas for airlines I can book a fully cancellable ticket with?

  • Crafty says:

    27 Feb27 February 15:11

    Easier than I thought. KLM. Feel free to delete the question.

• Alex Sm says:

  27 Feb27 February 16:44

  OT 2:

  Did anyone else receive odd emails from Iberia yesterday ‘confirming’ the flights from the past (booked last summer as part of 90K Avios campaign). My partner and I received confirmations for flights scheduled for 6 and 19 February yesterday.

  I sent a full-of-frustration-and-customer-dissatisfaction email to their CS. Hope it might help to convince them to waive my negative balance of -1499 Avios as a gesture of goodwill to make up for the mess with these ‘confirmations’

  • Lady London says:

    27 Feb27 February 18:04

    I got a load in the past 2 days. Links didn’t work. They were all for flights weeks ago.
    It looks like Iberia is trying to cover its a$$ that they reminded people to take their flights, or something. so it ticks a flag in their system that they did this but it’s all too late.

    Strangely the only flights these erroneous reminders to check in seem to relate to, is the flights booked for last year’s promotion…So clearly Iberia has identified flights booked on those days as needing some sort of special treatment?

    • meta says:

      27 Feb27 February 18:36

      My partner and I received a few too. Most were for the past ones, but also had one or two for March bookings. Last year I kept getting emails about upgrading flights to business (had some bookings for Sep and Oct).

      • Alex Sm says:

        28 Feb28 February 14:18

        Iberia replied in the following ‘go-away’ fashion:

        “We apologize for the emails you might have received related to past flights. It is a general incidence that has been already reported and our IT team is currently working to solve this issue.

        Regarding the negative Avios balance, as we mentioned, it would be necessary that you transfer the Avios back from your British Airways Executive Club account (as the promotional Avios must have been redeemed on the Iberia Plus program and you decided to transfer them).

        We take this opportunity to send you our warmest greetings.

        Your Iberia Plus Service Center.”

• Greg says:

  27 Feb27 February 17:02

  My wife and I treated ourselves to a BA First Class flight to Toronto last year and as you can imagine, looked forward to the facilities at the First Class section of T5. What a disappointment.

  Without being racist, the staff in the lounge (who I can only assume earn the same minimum wage as those working at McDonalds in Hounslow) OBVIOUSLY have no comprehension or understanding whatsoever as to what their First Class customers expect. At 11.30am my wife asked for a coffee and some chocolate cake, to which the reply was “Sorry (with a left-right nod of the head) we don’t serve cake until 12”. Having enjoyed the Champagne for a while I went to the bar and asked what red wine they have to which I was told “Sir (again a left-right not of the head) we have a red from France and a red from Argentina”

  It doesn’t surprise me one bit that BA serve First customers a £5 a bottle of wine on-board. They simply have not got a clue nor a care about their customers.

  • Marc says:

    27 Feb27 February 18:12

    That’s without being racist?

    • Michaelkors says:

      27 Feb27 February 18:36

      What did I miss? Don’t get it…

      • the_real_a says:

        27 Feb27 February 18:59

        A left right nod of the head is a typical trait of people from a particular part of the Indian sub continent. I’m still struggling to understand the relevance here…

      • Ruby says:

        27 Feb27 February 19:33

        He clearly didn’t like the sideways nodding…

      • Shoestring says:

        27 Feb27 February 19:42

        I worked in Calcutta for 3 months – 3 brilliant months, I have to say, party every night of the week and we drank pink gin like it was end of the planet coming up, purely to fend off the malaria of course – and I developed a very convincing head nod, just subconsciously to fit in first of all then sort of naturally.

        It sort of means: I’m listening, I get it, you’re possibly right on this point & I respect you & value our friendship/ work relationship, I’m listening, I get it.

      • Steve says:

        27 Feb27 February 20:50

        Hold on, you were served by Pep Guardiola at T5?

  • Michaelkors says:

    28 Feb28 February 08:42

    I see, but surely that is part of the demographic of the local area?
    And most of London to be honest.

  • david says:

    28 Feb28 February 10:18

    I don’t think its racist, like saying Norwegians are tall and South Americans petite. Or that Italians speak with there hands.

    I have never flown First Class but even I would expect a higher than standard service and reputable staff. Manish working for £8.75 could care less.

• Also says:

  27 Feb27 February 17:55

  Received 5000 iPrefer points earlier and I have no idea why. Haven’t stayed or booked anything with them.

• Lady London says:

  27 Feb27 February 18:07

  Even the Arrivals Lounge in T5 has gone right downhill. Staff used to be excellent but it sounds as though we got the same staff in in both. No customer service skills at any level. The Arrivals Lounge felt like a Wimpy when I arrived back at Christmas and visited it for the first time in a long while. I was so disappointed, I’d been looking forward to going back again. British Airways seems to be taking away aspirational things all the time.

  • Michaelkors says:

    27 Feb27 February 18:38

    What’s going on in these places exactly?

• Puddicus says:

  28 Feb28 February 19:13

  T5 Arrivals is all about self-check in now. If you want a BA person to do something, it is difficult indeed.

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