Last day for Hilton’s UK, Europe and Middle East hotel flash sale

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• illuminatus says:

  25 Mar25 March 11:11

  OT – re ‘Combine my Avios’, BA T&Cs say it is possible to transfer Avios BA Household Account > Iberia Personal, but Iberia are telling me it is not possible.

  Has someone transferred from BA Household Account?

  • Rob says:

    25 Mar25 March 11:28

    Open an Aer Lingus AerClub account, log in to Avios.com with those details and use Combine My Avios from there. Works every time.

• BSI1978 says:

  25 Mar25 March 13:07

  Have I read this correctly – surely the pilots would have clocked this prior to take-off? Do they board plans not know their final destination until the paperwork is handed to them?!

• youngtraveller says:

  25 Mar25 March 13:11

  O/T have you guys seen the news about the ba flight that landed in Edinburgh by mistake? No one noticed till they landed.

• Graham Walsh says:

  25 Mar25 March 13:16

  Saw that, tempted to pop along and hear all about their plans. I’m in two minds whether to cancel totally or not. I use it only to switch between IHG and Virgin. CBA with the recycling element.

• Graham Walsh says:

  25 Mar25 March 13:20

  OT Still chasing Virgin Life Insurance points from last year, so make sure they’ve posted to your account. They know I should have them as they see I applied with the correct link. What’s funny is that the guy at Virgin Money called them Air Miles.

  • Matt says:

    25 Mar25 March 14:17

    Mine posted very timely after 6 months.

  • d4ve says:

    25 Mar25 March 18:21

    Mine posted but they appear on my statement on the day I took out the policy. Check back 6 months.

• TripRep says:

  25 Mar25 March 13:26

  I’ve heard of TUI almost doing this last summer. People boarded a flight bound for LGW instead of East Midlands.

  Seemingly flight crew fail to actually check boarding passes, at all.

  But doesn’t the pilot normally announce destination/weather/duration to pax before pre flight safety brief?

  • RogerC says:

    25 Mar25 March 14:17

    Flew with this company from LCY the day before, ironically to Edinburgh, in place on a BA plane. No checks on boarding passes and poor English on the tannoy from crew. Still pretty amazed that not one passenger noticed they were going the wrong way!

    • BJ says:

      25 Mar25 March 14:55

      Probably just desperate to get a look…best place to live and work in UK, Europe and the world according to three different studies recently 🙂

  • Hugh says:

    25 Mar25 March 15:44

    Never happened to me but on a package ski holiday a couple of years ago I could tell by the route we were going that the coach taking us to the airport was going to the wrong airport. I had to tell the rep 4 times before she checked with the driver at which point there was a rapid u turn and frantic calls to the airport to try to hold the plane! We just got to the airport in time!

• Kenneth says:

  25 Mar25 March 13:31

  OT – I need some advice please.

  Have just returned from a fortnight in the US. Flew CW with Avios from Manchester to San Diego. My main suitcase did not arrive at San Diego. It contained clothes and two cased musical instruments that I needed for an event in California. BA lost my case for a 6 full days.It did eventually turn up at my AirBnB, delivered by FedEx. The trip was pointless without the instruments. I lost the Avios, taxes, an upgrade voucher, accommodation, car hire, etc. Contacted BA on my return and was told that BA do not guarantee that cases arrive on the same flight. And, because I did not buy any clothes and toiletries they said they had no responsibility. They offered me a miserly 15,000 Avios or a one-way upgrade voucher (don’t know the conditions attached) as a “goodwill gesture”. Have not accepted yet. My trip was a disaster. Any ideas whether anything can be done, please?

  • Matthew says:

    25 Mar25 March 14:12

    Travel insurance? I’d imagine a claim with that rather than BA for loss.

    • Kenneth says:

      25 Mar25 March 14:25

      I have a Platinum Card. I called them and told me that my insurance did not cover any of this. I couldn’t believe it. Neither can I believe that BA accept no responsibility.

      • Femi says:

        25 Mar25 March 17:10

        You mustn’t have explained yourself properly.
        Amex Plat insurance certainly DOES offer coverage for delayed/lost luggage. Read the policy. But then, you never bought any replacement clothes toiletries etc (why not?? how could you live without these)
        All very odd, I suspect you have not told us all the applicable detail.

      • TGLoyalty says:

        25 Mar25 March 20:24

        Sounds like the case that went missing was the one with instruments.

        I have to say that reading this you should read the T&C’s of your Amex insurance policy and be really clear on what the issue was and why your claim is valid if something around the delay is covered.

        Sometimes not being covered is because they don’t understand the actual issue. I’m not sure many here do other than you had a holiday rather than worked/recorded music, was there a cost to this and does the insurance cover loss of income? Maybe you need another policy for future trips?

      • Jill (Kinkell) says:

        25 Mar25 March 20:41

        One of our cases failed to turn up in Denver last year. We were travelling First, so we got an automatic prepaid m/c with $300 for anything we might require. Case forwarded to us 24 hours later.

      • Shoestring says:

        25 Mar25 March 20:44

        @Jill – from whom?

  • Confused says:

    25 Mar25 March 14:17

    “I lost the Avios, taxes, an upgrade voucher, accommodation, car hire, etc.”

    but yet “Have just returned from a fortnight in the US.”

    Not sure I follow this. Lost instruments aside, it appears you ‘enjoyed’ two weeks in sunny California regardless?

    Are you saying you now didn’t take the CW flights (using Lloyds upgrade voucher), slept rough in California (appropriately as you had no change of clothes for a fortnight) and didn’t use your booked accommodation or use your presumably pre-booked car hire etc?

    I’d suggest you seek advice much faster in future (ie as soon as you realise such luggage has gone AWOL)

    • Kenneth says:

      25 Mar25 March 14:23

      Thank you for your valuable advice. And no, the second week was spent visiting friends as I had very little choice with reward availability. What I am saying is that the main purpose of the trip was to perform and record music. The money I spent in advance on car hire, accommodation and such was wasted because I could not do this. And California was not sunny. It was cold and wet. Luckily I didn’t have to sleep rough.

      • Anna says:

        25 Mar25 March 15:07

        I think you’d have to show that you suffered some sort of financial loss due to not being able to play the instruments. If you accept the Ts & Cs when you book your tickets (i.e. that your luggage may not arrive with you) then you haven’t got much of a case TBH. I would have thought valuable musical instruments would need separate insurance anyway?

      • SimonW says:

        25 Mar25 March 15:33

        I’d have thought you carry the irreplaceable instruments as hand luggage, or rent/buy another one on arrival if they go missing. If 2 of them fitted in a suitcase, I’m guessing they arent that large.

      • Evan says:

        25 Mar25 March 16:24

        Well Anna is right – you need first to establish your financial loss. What was it? I would have thought that the loss of a chance to earn money on your trip would be outside of your insurance terms with Amex and you’d be hard pressed with BA either – but I’m not clear if you are saying that….

      • Jon says:

        25 Mar25 March 16:54

        If you had no (other) clothes, and never bought any to replace them, how did you get by? And why did you ‘waste’ the (prebooked?) accommodation and car hire? Could you not just have used these regardless, if as you say, it was going to be wasted otherwise?

        What travel insurance did you possess? Amex Platinum or Bank policy or arranged personally?

        Lots of detail missing from your woe.

        PS How cold was it? current weather showing about 20 ish degrees

      • Shoestring says:

        25 Mar25 March 17:06

        Yep well known that BA will not compensate you for consequential losses (ie missed everything! as trip mostly pointless without the instruments) – (yes they would have refunded you urgent replacement clothing, toiletries etc, with receipts).

        Not worth pursuing with BA as they won’t budge & already offered you a reasonable ‘sorry!’ gesture.

      • Mikeact says:

        25 Mar25 March 20:06

        Seems to me that this guy, unfortunately, is not a seasoned traveller as the story does not seem to me to be from someone who knows their way around. Lesson learned.

      • Justin says:

        26 Mar26 March 10:07

        I guess BA/travel insurance would have covered you to buy/rent another instrument to do what you needed to.

• ahop says:

  25 Mar25 March 14:12

  OT: 1000 Lufthansa Miles and More about to expire. Anything I can do with them/do to prolong their life?

  • Rob says:

    25 Mar25 March 15:37

    No, apart from a small discount if you book a hotel via their portal.

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