British Airways adds superior Do&Co catering on more long haul routes

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• Kevin Duck says:

  26 May26 May 12:58

  I am looking at using Avios + Lloyds upgrade vouchers to DXB in April next year.

  The BA site is showing the BA107 as operating with a 777.

  If I book it now, is it a fairly safe bet that it will be the A350 with Club Suites by then?

  Thanks

  • Rob says:

    26 May26 May 14:54

    No. The A350 flights are, in theory, already showing.

    • Kevin Duck says:

      26 May26 May 16:39

      Thanks.

      I’ve just checked the BA website again for the 25th April and the BA107 is showing as a 777.

      I’ll try again in a week or so and see if it changes

  • Anna says:

    26 May26 May 14:59

    I don’t know about the plane but I’m impressed by just how much CW and F availability is there for numerous destinations next April, especially over the Easter/Spring break period. I though I had done spectacularly well to get 3 x F award seats to Miami for the Easter holidays, but maybe people are really giving up on collecting avios after all the devaluations/Amex changes?!

    • Peter K says:

      26 May26 May 19:07

      Or maybe they are saving them for something special target than several flights a year like before.
      Interesting point you make!

    • flyforfun says:

      27 May27 May 10:38

      The plane is wonderful. I don’t know how better pressurised it is than the others, but I did an all A350 trip UK to Australia via HK and back in economy and came away with very little jetlag. I got none of the tired, red, irritable eyes I get on the 747 or 777. And it seemed to me very quiet. Good service and a comfortable Y seat (apart from not enough padding when the person behind you reached into their seat back pocket) made for a very relaxing experience.

• guesswho2000 says:

  26 May26 May 13:02

  OT and I’m not sure how many people make use of it, but Preferred Golf Membership (for Amex Plat cardholders) is going after 30/6. Enrol by 30/6/2019 to keep it until 30/6/2020:

  “*This benefit will no longer be available for new enrolments after 30th June 2019. All Cardmembers enrolled in this benefit by the 30th June 2019 will have access to the Preferred Golf programme until 30th June 2020, after which the membership will be cancelled.”

  • David says:

    26 May26 May 19:27

    Irrespective of the value assessment on this particular benefit (which will no doubt be valued by some, but not others) they must have some more benefits lined up to announce, otherwise the new card fee is an even harder sell

    • Rob says:

      26 May26 May 19:44

      Unlikely, or they would have put them in the glossy brochure. People will decide whether to stay or cancel on the back of that.

• Anna says:

  26 May26 May 14:46

  OT – Amex. A hotel mistakenly took payment from my SPG card for a booking made with points. I contacted Marriott and the payment was refunded (thankfully, it was £2k!), however there is now a “returned payment fee” of £12 on my Amex statement! is this normal? It was the hotel which was at fault for taking the payment in the first place.

  • Rooster says:

    26 May26 May 15:13

    Ask the hotel for the money

  • John says:

    26 May26 May 16:21

    A returned payment fee is what you get when your direct debit fails, for other cards at least. Are you sure that it’s related to this transaction? Why not ask Amex why you were charged this in the first instance.

    I don’t give real card details for award bookings to avoid this situation.

    • Anna says:

      26 May26 May 16:29

      I didn’t realise it was saved to my account 😬. I’ll be more careful next time. My DD went out as usual and there’s nothing else it could relate to.

• Don says:

  26 May26 May 15:06

  Whoop de doo, BArb has Do&Co. LOT have been using Do&Co for all their food for years. Even the short haul BOB sandwiches are Do&Co.

  It’s meaningful only when they have enough money to provide a decent product. That’s why the LHR lounge catering is poor. Pay them more and by magic it’s better. Turbot in the CCR? Absolutely, and as long as it fits in the microwave!

  • Rob says:

    26 May26 May 18:59

    Whilst obviously true, the fact is that the Do&Co stuff being delivered so far to BA is very good, it seems.

• Gh says:

  26 May26 May 15:13

  Bas advertising now features club suites yet they are a small minority of planes for years to come!!

  • Peter K says:

    26 May26 May 19:16

    Most companies advertise their best product.
    Look at car ads for example: Top spec cars shown, lowest prices quoted. Sometimes the car shown is “not available in all territories”.
    Hotel groups show their most desirable properties, though 90-95% of what is available is a far less interesting prospect.

    It’s not great, but it’s hardly just BA.

    • Rob says:

      26 May26 May 19:45

      BA was not planning to promote Club Suite for a while. BA has over 100 long-haul aircraft and it will be on 5 by Christmas, possibly 20 by the end of 2020.

• Jtz says:

  26 May26 May 15:56

  OT, rejected for virgins free card, should I wait a couple of months before reapplying or is there anything else I should do?
  Thanks

  • Rob says:

    26 May26 May 18:57

    You can try writing to them to appeal via the address in the article – https://headforpoints.com/2019/05/02/new-virgin-credit-card-bonus-30000-miles/

    Otherwise, yes, wait until a bonus comes along again and try again. Perhaps try reducing the credit limit on some other cards, or cancelling any you are not using.

• Robman says:

  26 May26 May 16:28

  Off topic, is there a lounge at Palma de Mallorca airport I can use if I have a BA Gold care but only travelling economy?

  • AJA says:

    26 May26 May 18:56

    Yes. But only if you’re travelling on either BA, Iberia or S7 oneworld airlines.

    Sala Valldemosa(PMI) Palma Mallorca Airport Departures

    Welcomes oneworld sapphire and emerald status members as well as biz and first class passengers travelling on either BA, Iberia or S7 Airlines. I believe you can also take a guest in with you.

    Save this website in your favourites and you can search for airport lounges worldwide:

    https://www.oneworld.com/airport-lounges?location=PMI

    • Kai says:

      26 May26 May 21:00

      Don’t use this one – use VIP Formentor instead which has recently been refurbed. Although it’s not included in the oneworld list you can access it too as they are from the same contractor.

      • Robert says:

        26 May26 May 21:38

        Good to know – my wife, son and I will be going there soon! Thanks.

        • Robman says:

          26 May26 May 23:09

          Thanks everyone for advice.

    • Indiacharliepapa says:

      27 May27 May 10:18

      There are now 4 lounges at PMI with a new one having just opened at the A gates (non-schengen flights beyond passport control). I am based in PMI and fly weekly so have used them all. I generally prefer the one in D gates (mostly flights to mainland Spain) then C (also mainland and other shengen). Valldemossa is under the shops as you come into the main shopping area after security – take the escalator down to your left by hard Rock cafe then it’s behind you. The food is all identical (OK lounge fare, hams/cheese, baguettes/pastries plus a couple of other dishes on small plates – normally meatballs and a Russian salad). Drink selection is reasonable too. The worst one for ambience is probably the “new” A gates lounge, feels like a trucker cafe! I’d only go to this again as a last minute delay option.

• Murray says:

  26 May26 May 18:13

  OT – I went to upgrade my green card to the platinum for 20,000 points (the offer doesn’t show up in my offers – not sure if it’s elsewhere in my account, but when I click through https://www.americanexpress.com/uk/benefits/upgrade/platinum-charge/index.html it lets me go all the way to the submit upgrade page, which CS said means I’m for sure eligible. However, when I click submit, it says something along the lines of ‘We are unable to upgrade your card at this time, please try again later’. Has anyone had this issue before? CS couldn’t really help, so I don’t know what the issue is.

  • MoJack says:

    26 May26 May 19:48

    i found it only worked on safari mobile browser

    • Murray says:

      27 May27 May 16:11

      Did you get the same error message? Did you get an email offering the upgrade? Thanks!

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