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Hilton Honors increases some hotel points redemption rates with no notice

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Hilton Honors has quietly increased some redemption rates over the last few days, with no notice.

Hilton has no ‘official’ redemption chart any longer, of course.  Rewards are dynamically priced based on the current room rate BUT there is also a cap in place.

This is actually a good system, because it encourages redemptions where you may otherwise not bother.  If a hotel is selling very cheaply for cash in the low season, the cost of a Standard Reward Night will fall too.  The value will be around 0.25p – 0.33p per point.

On peak dates, the cap kicks in.  This is where you can achieve the best value for your points.

I have checked the majority of the Hilton properties in London and there are no changes.  The priciest hotels (Conrad St James, Lincoln Plaza – photo below – and London Hilton on Park Lane) remain capped at 80,000 points.  The cheapest, DoubleTree Greenwich, remains capped at 30,000 points.

However, looking at reports on FlyerTalk it seems that this could be a progressive roll-out rather than a ‘big bang’ change, so perhaps London still has increases to come.  Asia seems to have been particularly badly hit with many properties seeing 10,000 point rises.  It also appears that the vast majority of 10,000 point per night hotels in the US have been moved up to 20,000 points.

I thought I would also look at the ‘exchange rate’ when a hotel is offering redemption rooms for less than the daily cap.  Here are a few London examples for a random date in January 2020 when rates are low and the cap is often not triggered:

Conrad St James – 76,000 points or £235 – 0.31p

The Waldorf Hilton – 71,000 points or £244 – 0.34p

Hampton Waterloo – 46,000 points or £140 – 0.30p

DoubleTree West End – 59,000 points or £162 – 0.27p

DoubleTree Marble Arch – 53,000 points or £164 – 0.31p

Nothing seems to have changed here.  The ‘pence per point’ valuation remains in the range I would expect.  For clarity, the cash price shown is the cheapest non-refundable rate.  Rewards nights ARE cancellable / refundable.  On the other hand, cash nights earn points as well.

If there is something to learn from this it is that Hilton Honors does not feel that it has to give advance notice of changes to the points ‘cap’ on any particular hotel.  If you are considering a Hilton redemption and you have the points in your account, you should book it.

There is no downside – you can cancel at any point for an instant refund – and plenty of upside should the price sneak up.

How to earn Hilton Honors points and status from UK credit cards

How to earn Hilton Honors points and status from UK credit cards (December 2023)

There are various ways of earning Hilton Honors points from UK credit cards.  Many cards also have generous sign-up bonuses.

Do you know that holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Radisson Rewards Premium and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

SPECIAL OFFER: Until 9th January 2024, you will receive a huge 100,000 Membership Rewards points (convertible to 100,000 Avios) with The Platinum Card. You receive 75,000 points if you spend £10,000 in six months and a further 25,000 points if you hold the card for 15 months. You can apply here.

The Platinum Card from American Express

Crazy 100,000 points (TO 9th JANUARY) and a huge range of valuable benefits – for a fee Read our full review

Did you know that the Virgin Atlantic credit cards are a great way of earning Hilton Honors points? Two Virgin Points can be converted into three Hilton Honors points. The Virgin Atlantic cards are the only Visa or Mastercard products in the UK which can indirectly earn Hilton Honors points. You can apply here.

You can also earn Hilton Honors points indirectly with:

SPECIAL OFFER: Until 9th January 2024, you will receive 30,000 Membership Rewards points (convertible to 30,000 Avios) with American Express Preferred Rewards Gold. You receive 25,000 points if you spend £3,000 in three months and a further 5,000 points if you hold the card for 15 months. You can apply here.

and for small business owners:

The conversion rate from American Express to Hilton points is 1:2.

Click here to read our detailed summary of all UK credit cards which can be used to earn Hilton Honors points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (191)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Matt says:

    Are there any Manchester users of Addison Lee here with bad experiences?

    I often receive “affiliate” cars in place of an Addison Lee car, and one time they never showed up at all. I was still billed despite an assurance I wouldn’t be billed after a lengthly phonecall to CS.

    Their Ts&Cs state that users will be notified if their booking is a network booking in the email confirmation – I challenged them and they quoted a generic “catch-all” bit of wording in the email to say this booking “may” be subject to an affiliate car.

    It’s infuriating to pay a higher price for a local minicab which I could have booked myself.

    Also, discount codes rarely work in Manchester unfortunately. And CS always assume you are a London customer.

    In the interest of fairness – when an Addison Lee car does turns up, the service is as good as the London service.

  • KSB says:

    O/T – does anyone know when the Hackett 65b bonus points post after you have placed the order (along with the standard 10 points per £1)? I placed an order >£250 in early June after joining the 65b club and entering BAEC number but have not seen the points yet. I did manage to get the 30% off 65b code, stacking with the AMEX 20% back and now I am just waiting for the avios 🙂

  • xcalx says:

    OT Having a catch up day with Amex and hotel stuff.

    Can I self refer from Plat to Green and receive the 12000 referral bonus and will this route keep my Amex points balance alive if I then cancel the Plat. I’ve had the plat for 10 years but I thinks it’s time for us to part ways.

    Is the Business Amex Plat fee refundable pro rata.



    • Rob says:

      Yes and yes. But you need a 6 month gap from personal MR cards to get a Business Plat bonus.

      • xcalx says:

        Thanks Rob. Are there any non fee cards that would keep the amex points alive I have a large balance and don’t need to top up any hotel or airline accounts. Mrs xcalx will hit the 6 month free next month and we have been in business for 40 years.

        • Grant says:

          There are three flavours of the Rewards Credit Card (blue square in the middle) that do not attact an annual fee. No points to be gained for referrals to them though

  • Andrew says:

    Re AL: if you spend under £10 do you still get back whatever you spent eg £8.50 or does it only work if you go over £10 charged to card? And does the £1.50 in this example rollover to the next time you use it (as long as it’s in that month). And is it per calendar month, per billing cycle or every 12th of the month. Many unanswered questions!

  • Michael says:

    Seeing a lot of adverts for the gold credit card lately on the radio and on internet ads. Amex are really pushing this one.

  • Peter K says:

    I think Amex have missed a trick with their new Platinum offering.
    To incentivise people to spend on it and keep it they could have offered rewards for hitting £25k and £50k spend a year.
    Something like one of Hilton Diamond/Bonvoy Titanium or 7.5k bonus MR points etc at each threshold hit.
    That would create excitement rather than negativity about the new card plus they gain more income from more sales.

    • Lev441 says:

      Completely agree. There’s a lack of incentive to spend big on the platinum charge cards (which I believe can charge the highest interchange fees)

      I’m only putting through the majority of my spending through it now because they offered double points for six months…

  • Michael says:

    BTW – Can I refer from Gold Charge to Green Charge?

  • Navara says:

    OT But may be of use to someone.Just got back from a cruise and stay holiday with the hotel being a member of the “I Prefer Loyalty Scheme” Joined the scheme and on arrival showed the membership in the app which got a sea view upgrade and free wifi. Result…

    • Cat says:

      I think my OH and I got free cocktails at the revolving bar in Hotel Monteleone in New Orleans, as well as a room upgrade, for being iPrefer members. Not a bad scheme, but not enough points to do anything with after 2 nights, and not enough of a footprint to realistically get enough points for a redemption.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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