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Hilton has quietly increased the points price of three London hotels

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On Monday we wrote about the quiet Hilton Honors redemption price rises.  I said that London seemed to have got away without any changes, but that rises were still filtering through the system.

It seems I spoke too soon.  Three of the four Hilton Honors hotels in London which had a 30,000 points per night cap have gone up to 40,000 points.

Hampton London Docklands on points

There are:

Hampton by Hilton London Docklands (covered here, photo above)

DoubleTree London Greenwich 

Hampton by Hilton London Gatwick (reviewed here)

The Hilton Garden Inn at Hatton Cross, near Heathrow (reviewed here) remains capped at 30,000 points.

Whilst all of the other Hilton properties in London are unchanged, this change is a blow to anyone who only had a small number of points and was hoping to get a free London hotel stay out of it.

How to earn Hilton Honors points via UK credit cards

As a reminder, there are various ways of earning Hilton Honors points from UK credit cards.  Many cards also have generous sign-up bonuses!

Do you know that holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Radisson Rewards Gold, Shangri-La Golden Circle Jade and Melia Rewards Gold status.  We reviewed American Express Platinum in detail here.

Click here to read our detailed summary of all UK credit cards which earn Hilton Honors points.  That page is regularly updated with the latest special offers and will still be accurate even if you are reading this article months after publication.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

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  1. Matthew says:

    Fingers crossed I can get a ticket this year…tried every time and never succeeded yet!

    Either way, I’d imagine there are quite a few HFPers going to the Jessie J gig this weekend?!

    Looking forward to both….

  2. OT I’d be very grateful please if anybody could post a link to a screenshot of the Virgin Money Life Insurance offer for 10,000 miles. They are denying it ever existed! Many thanks.

  3. OT – I think the manager at the Langley must read HFP, one of the most recent reviews on Tripadvisor refers to the “very generous” breakfast buffet – unless they were in a different dining room from the one Rob photographed!

    • Freddy says:

      Probably was generous first thing, the TripAdvisor person demolished it and left poor Rob with the scraps when he finally got outta bed

    • Even if they were replenishing it, it would be – literally – 5% of the size of a buffet at a major Middle East hotel!

    • Peter K says:

      I tend to ignore reviews on TA unless the person writing them has at least 10, preferably over 30 contributions. They can easily get 5 or 6 contributions by just posting one review and a few photos of it.

      • ankomonkey says:


        I switched a booking from a Cairo property that had loads of TA 1-contribution reviews from a variety of international names and hometowns. Many referred to the same two members of staff.

  4. BSI1979 says:

    Apologies for the massively OT, albeit it is a follow up to a post last week re World Cup cricket tickets.

    A poster (‘Sanya’) had queried whether there were still tickets available from the main ICC site. I have already replied there but unsure whether they would have seen it so just to reaffirm

    IRO England, tickets IRO of the Windies game available from £95 for an adult, the Afghanistan game from £40, & Sri Lanka from £95. A number of other games are available as well.

    • Sanya says:

      Thank you this has been helpful. I’ve had a look and should be able to nab some!

  5. OT: I have the premium IHG rewards card and have hit the 10k spend. My anniversary date just passed last week. Have read Robs article about keeping the card and not paying the fee, but not quite sure whether I should see the free night voucher, either in my IHG or Creation account before I cancel?

    • The voucher should appear in your IHG account. Then you can cancel the card for a refund so long as you haven’t used it since the fee was charged.

    • Kevin says:

      You should able to see the free reward night in your IHG account by now once you achieve the threshold spend.

      • In my experience the voucher posts the following month i.e. anniversary date + one month

    • Peter K says:

      If you have the IHG app then of you go to the”redeem” tab it will be in there as redeem a free night.

      • Great thanks, no sign of it yet so will wait till it posts or they send me a statement. Haven’t spent on it yet so would be ok to cancel as per Robs article.

        Working on spending 10k elsewhere this year otherwise might have considered keeping it!

    • Crafty says:

      Sorry if I’m being dense but why cancel? Why not maintain the card and earn a second voucher?

  6. Brighton Belle says:

    Hilton is trying it on.
    Bankside 24-25 Aug
    Cash £244
    Points 160000 . Price @ 0.35p/point £560

    Why would anyone bother collecting and using points when at redemption they’re going to be mugged.

    Hilton Variable points is just a way to rip you off. Points have a completely unknown value now so why bother with Hilton loyalty?

    • That’s a bank holiday weekend, also in the school summer hols so I’m surprised the cash price isn’t higher also! I agree about the points, people are going to have to be very organised and focus to get good value. I’m now saving mine for a 5 for 4 high end redemption, not sure we’ll ever get to the Conrad Maldives but something in that category!

      • Spurs Debs says:

        I’m saving mine for Hilton experiences. I looked at redeeming for my Tokyo trip next year but the amount of points they want for more than a basic room is ridiculous. A 80k room is off no benefit for me as no separate shower which I need. Even if I wanted to book an accessible room it was something like 140k points. .

        • Not sure if you realised, but both Conrad and Hilton in Tokyo allow you to book standard award rooms and then upgrade for cash. You just pay the cash difference between the standard room and the new room. Sometimes, if there is no price difference they allow it for free.

      • Anna I agree. I’m beginning to think with the recent (almost sneaky) lower end HH point hikes, what’s the best way to spend them and get decent value. It’s also a bit annoying these increases occurred a couple of weeks after a buy bonus offer has ended.

        Hard to ignore the Conrad Rangali Maldives is now offering better relative value, I did spy some of their water villas for 95k again recently, so following your suggestion, 76k/night for 5 nights. That’s ~£250/night if you use the cost of buying points in the recent promo.

        Have to say, now they have learnt their lessons from the cruise ship Cluster F, I’m feeling the draw to return again, maybe early 2021 to burn some serious points…

        • Have they learned any lessons?

          • I read a comment on the Rangali FT thread (relayed from the management) stating there’s no intention to accept similar visits.

            Given the negative publicity of last time, I’m sure we’ll find out pretty darn quick if they stick to that.

            Rob – given the lower end property point increases what’s your current recommendations for value burning HH pts?

    • You are being unreasonable. IHG would simply say ‘reward nights sold out’. Hilton is saying ‘reward nights sold out but you can use your points to buy a cash room for this price if you really want’. Hilton is the better deal because at least you have the choice.

      Book 6 months in advance if you want the nicest Hilton in London for free on August Bank Holiday weekend!

      • Brighton Belle says:

        There’s a heck of a lot of sold out reward nights then 4 months out. I think you are not seeing the opportunity Hilton is taking to squeeze redemption prices up in the way NYC now has a way to squeeze up prices via mandatory amenity and resort charges . Ok so nobody is forced to go to these hotels but these programme enhancements will just drive me to Loyalty is for the stupid or rich. I have only one of those and the other is imminent.

        • Hilton does not do ‘last room availability’ for rewards. This is why Hyatt and Marriott are more powerful, because if a hotel has a standard room left for sale it must offer it as a reward night.

          • Rob – pretty sure I got the last room at Dundee DT last July during the nearby Golf Open. 20k points for a £300+ room

          • metac says:

            With Hyatt, not necessarily. They can restrict at popular hotels based on length. So sometimes even when standard rooms are available you can’t book if you want say 2 nights and hotel has 3-night minimum policy for redemptions. It’s also now part of T&C that hotels can if they wish reduce availability or have minimum length at peak periods. So some hotels are playing games. However, if you have enough points, you can book more nights online and then call to reduce. Agents are oblivious to hotel policies. I recently had this issue with the new Park Hyatt Kyoto where they had 4 or 5-night minimum, but read on FT that there are other hotels doing the same. Marriott is still more powerful in that sense.

    • Andrew says:

      It’s hard to justify using points when Hilton is tom-catting around between credit card offers.

      This month it’s First Direct, they’ve been on and off the offers pages on BoS & Halifax for most of the year so far too. Not forgetting Amex Offers.

      (Rumour has it that Lloyds is getting ready to launch offers on their MBNA white-label site too.)

  7. Michael says:

    What’s on the agenda for the party? what will be discussed? do you consider it a networking event or something more casual and a bit of a chit chat?

    • Colin MacKinnon says:

      A good party should never have an “agenda” 🤪

      • You get to talk about this stuff with people whose eyes don’t start to glaze over the second you start talking 🙂 Well worth £10 – with £7 of free drink thrown in!

        There will be quite a few industry people there too, so it is also a good chance to talk to people who genuinely do have influence at the major airline and hotel schemes. The European head of one of the major loyalty schemes will definitely be there, as he is writing the sponsorship cheque.

  8. Peter K says:

    OT but Hilton related. Anyone else having problems with recaptcha and Hilton login with award wallet app. I click the correct pictures, it says I’ve passed (green tick), I press sign in and then it makes me do it all again and again and again. On the Hilton website it works fine however.

  9. Brian says:

    OT – Rob, are you aware that the Rydges hotel in South Ken (Gloucester Road) is now a Melia hotel?

    • I am – there was going to be some refurbishing done but not sure if it has been completed or not. If it is ‘finished’ I will see if they want it reviewed, and have a stroll over!

  10. Hi – did anyone else receive an invitation to legoland as part of BA100 celebrations? 6 July for £17pp and limited to 5,000 BA members. 5,000 ppl seems quite a lot in the part though!

  11. OT – Is the BA & Laithwaites partnership still giving out 1k avios for new customers?

    Used the link within the BA website for Laithwaites and created a new account with my order but no mention of any avios bonus. Does this just turn up in your account?

    Many thanks

    • I’m not sure. I have deliberately not mentioned this offer as I’m not convinced it is set up correctly.

    • Shoestring says:

      screenshot this page

      You’ll probably need to claim the 1000 Avios later – but Laithwaites are very good about crediting the 1000 Avios if they’re missing from 1st orders (or 1st orders on new accounts)

      • Shoestring says:

        there’s a spend £100 get £20 Amex statement credit if you wanted a more expensive case perhaps

        • Shoestring says:

          Could work out quite well. You could go for one of the £99.99 Thank you cases (which get a free mystery Magnum)
          then add on 3 bottles of Opi Malbec 2018 (half price £14.97 for 3)
          and get £20 back from Amex
          and get 1000 Avios for a new account

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