IHG Rewards Club adds an extra Accelerate promotion target

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• Andy S says:

  14 Jun14 June 07:52

  No June bonus for me. Stuck with : stay 5 nights (10k), stay at 5 brands (19k), stay at 3 hotels (3k), 2 stays of 4+ nights (12k). Not even a bonus for completing the above.

• John says:

  14 Jun14 June 08:12

  Confused about the new Curve thing.

  I’m Blue pre-Feb18 and have the 1.5% at the 20 or so shops indefinitely. Why would I want to give this up for 3 shops for 90 days?

  My wife is legacy Black and had the 3% at 6 shops for 90 days which has now expired. What are her options with the new scheme?

  • Rob says:

    14 Jun14 June 08:23

    You should definitely not switch. You need to see what your wife has in the app.

  • jane says:

    14 Jun14 June 08:25

    I wish I knew. also had legacy black but now can’t log into the app without being asked to confirm whether I want to revert to blue or pay 9.99 for “new” black. anyone got any ideas as to what is going on ?

    • John says:

      14 Jun14 June 09:12

      Hmm, are you sure it says revert to blue? Legacy black were supposed to get a free 3 or 4 month (or was it 6 months) trial of new black, then choose to revert to legacy black or start paying for new black. My wife hasn’t been asked to choose yet, and her app says she is getting the insurances which don’t come with legacy black.

      • jane says:

        14 Jun14 June 09:44

        it doesn’t say revert, it just won’t log in till I choose blue (free), black (9,.99) or metal (14.99) and no mention of legacy black. I’m wondering if I chose black whether I’ll actually get charged or not – but have messaged them to ask. not hopeful of a speedy or sensible response though !

• fivebobbill says:

  14 Jun14 June 08:18

  * sorry that’s BYN. not BYR, the current Belarusian Ruble

• Anna says:

  14 Jun14 June 08:24

  Bonvoy points – I have transferred 100k to my OH this year, can he still transfer some to me though? I haven’t had any points via transfer to my account yet. I am having to drain every source to cover my Langley stay in January which wasn’t in the plans but really can’t be missed at 35k per night!

  • TGLoyalty says:

    14 Jun14 June 08:45

    Yes If you haven’t received any points from anyone you can still have the full 100k sent to you.

  • Matthew says:

    14 Jun14 June 08:46

    The limit is 100,000 transferring out per account. So even if you’ve maxed that he can still transfer back up to his 100,000 transfer out allowance. I also think there is a limit of 500,000 per annum you can receive but most won’t hit that I guess.

    • Anna says:

      14 Jun14 June 09:00

      Thanks – that’ll get me a bit closer anyway. Today the Bonvoy website is saying that the hotel isn’t taking redemption bookings at the moment – don’t know if this is a technical glitch like yesterday or HFP readers have booked all the rooms!

      • meta says:

        14 Jun14 June 10:25

        For future reference, you should book on points advance and sort out points later. You have 14 days before stay to do it.

        • Matthew says:

          14 Jun14 June 10:32

          Only works now if you don’t have enough points in your account at time of booking. It used to not matter if you actually had the points but didn’t want to redeem them at the time of booking (because you are using them for something else perhaps).

        • Anna says:

          14 Jun14 June 10:40

          I have booked points advance (that’s the only way to do it AFAIK), as I only have 12k points and need 70k. OH and I have bought the maximum for this year for a high end redemption next Easter. I will do a couple of referrals from my SPG but am going to struggle to put enough spend through to cover the rest.

      • Matthew says:

        14 Jun14 June 10:31

        It often does that when your date is not available and then you select view available or flexible. The site is buggy. It’s letting me book 3 Jan for example (at The Langley) for one night….

        • meta says:

          14 Jun14 June 10:37

          @ Matthew In Anna’s case it doesn’t matter as she doesn’t have enough points. However, there is a workaround. Book something else first which you don’t want in order not to have enough points. Then book what you want and then cancel the other booking.

        • Matthew says:

          14 Jun14 June 12:43

          @meta – Yes you are quite right. A bit of a pain doing that but it works!

          @ Anna – phone amex for a retention offer on your SPG. I was given 4 points per £ for 3 months which helped boost my balance. Otherwise it might have to be a one night stay!

  • Lady London says:

    14 Jun14 June 12:46

    I like your approach of continuously finding goals to accumulate for and spending the points as soon as you have them, Anna! So much better than accumulating points then getting hit by a rules change or a dévaluation…!

    A case of this being this week’s unannounced ‘stealth devaluation’ by Hilton who have increased hotels that were 30,000, to 40,000 overnight. Some of those were worth only about 20,000 in the first place.

    In this case you’ve done well to use the ‘book before you’ve got all the points’ opportunité un thé Marriott program, as well. I am sure things like Amex SS in November will help you catch up.

    Let’s hope Langley Park has got their brekkie sorted out by then! Based on Rob’s description i’d be straught over to the Visitor Centre for that. Come to that, I’m near Langley Park soon so I might nip over for lunch sometime And check out the café.

    • Anna says:

      14 Jun14 June 14:38

      I think I’m pathologically unable to resist a travel bargain 😂. I mean 70,000 points for an £800 hotel stay where the hotel has the same name as my OH – who could resist that!

      Lady London, even if they’ve sorted the breakfast out I think the tea rooms sound like a much better option. HFP Sunday brunch in the park maybe?!

      • Matthew says:

        14 Jun14 June 14:53

        I’m the same, earn and burn. My best upcoming redemption to date is 100,000 Marriott points for 5 nights when cash rates are £1k per night due a special event! Can’t wait…..!! 😁

• Splashback says:

  14 Jun14 June 08:30

  Email executive customer services a description of what happened, and point out that because it was the advanced purchase rate your room cost should have been charged at the time of booking. The hotel’s failure to process it in a timely manner means you have suffered a consequential loss of X between date of booking and date of checkout, which they are liable for and must reimburse to you.

• metac says:

  14 Jun14 June 08:34

  My experience is that hotels have their own exchange rate and sometimes it’s not minor at all.

• Craig says:

  14 Jun14 June 08:41

  OT: Amex Plat Priority Pass, how soon do these arrive after receiving the card? Thanks.

  • TGLoyalty says:

    14 Jun14 June 08:46

    Mine has usually hit the doormat before my card if not very soon after ie 1-2 days. If you haven’t had it and really need it give them a ring and they should be able to share your app/website login details.

  • Kelvin Gray says:

    14 Jun14 June 09:46

    My PP card arrived before the Amex card.

  • Leigh says:

    14 Jun14 June 09:53

    The PP card came in quickly for main Platinum card. But the PP card for supplementary card (added later) took a lot longer – 2 weeks in my case.

  • Craig says:

    14 Jun14 June 10:18

    Thanks all, I’ve had the card a few weeks now but still no PP. I’m wondering if it’s because I already have one as a Supplementary?

    • Shoestring says:

      14 Jun14 June 10:28

      they’re very quick to send out PP cards so there’s been some glitch, just contact PP to get the cards re-sent

      (no problem previously holding a PP card)

    • Roy says:

      14 Jun14 June 19:15

      I thought PP was only for main cardholder and first supplementary cardholder?

      • Roy says:

        14 Jun14 June 19:20

        Oh, scratch that, according to Rob’s most recent article on the Platinum Card it looks like I’m completely mistaken there.

• sunguy says:

  14 Jun14 June 08:41

  Check your reciept from the hotel and make sure that there are no “extras” added (if the reciept is in Cyrillic use something like google translate on your phone to do “live” translation.

  You may well find that there is something on there you werent expecting….(a nightly tax for example that is locally payable and not included in the rate).

  If it just details room rate and that room rate is wrong, send an email to the hotel – give them 24hrs to respond and then call them – when emailing include their front office so when you call, they can see the email.

This article is closed to new comments. Feel free to ask your question in the HfP forums.