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You can now pay for entry at the Qantas Heathrow Terminal 3 airport lounge

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According to Executive Traveller, Qantas has opened its very good Heathrow Terminal 3 lounge (review here) to paying customers.

You do not need to be flying Qantas, oneworld or any particular cabin class: it is open to anyone passing through the terminal.

Qantas lounge hEATHROW

It costs £55 which is, needless to say, a lot. Despite its reputation as one of the best lounges in Heathrow you may baulk at the cost.

Apparently, Qantas is treating this as a trial. The lounge remains empty for most of the afternoon, since Qantas only flies from London at midday and just after 8pm. There is a good six hour slot between these two flights where one flight has departed and passengers for the second have not yet arrived.

£55 is a little steep compared to the No 1 Lounge (review here) and the Club Aspire lounge (review here), where £20-£25 can often get you access if you find the right deal.  That said, it is an impressive space.

My bigger question is over how Qantas intends to market it.  It can’t promote it to its own passengers who don’t have access, since the lounge is already busy over those periods.  It has no easy way of reaching other passengers flying out of Terminal 3 – short of sticking a big sign on the door saying ‘come on it, it’s only £55’ ……


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (January 2021)

As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card:

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here

You also get access to Plaza Premium, Delta and Eurostar lounges. The card has a sign-up bonus of 30,000 points.  Our American Express Platinum review is here. You can apply here.

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Lounge Club card loaded with two free visits to any Lounge Club lounge – see the list here

The Lounge Club list is slightly shorter than the Priority Pass list.  Additional visits are charged at £20.  You get two more free visits for every year you keep the card.  There is no annual fee in Year 1 and a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (96)

  • Lumma says:

    If they’re going to charge £55 for the Qantas lounge, then I’d hope that the downstairs gin bar/restaurant is going to be open all day. While it’s an impressive space, there’s no way the mediocre buffet and slow service in the bar is worth that sort of money.

    • BJ says:

      If many people pay it will become even slower.

      • Lyn says:

        I’ll have a chance to try the Qantas lounge on Friday, athough I won’t need to pay for access with a Sapphire card. I might ask how their trial is working.

        • Anna says:

          Let us know – I’m planning to be there in December though might go with Cathay if the Qantas lounge is suddenly inundated with stag dos!

          • Anna says:

            We’ll only really have time for one lounge and the plan was to do Cathay F at Easter when we go to Miami. CE for Vienna so no F lounge access.

          • meta says:

            @Anna With CE ticket you can go to Qantas or Cathay Business! Qantas doesn’t really have F section I think.

    • Lady London says:

      It feels very Accor in the afternoons. I don’t blame QF for trying to fill it

  • Matt says:

    @Lyn, thank you very much for your help yesterday. Magically IHG was able to find the promotion and they have added the 15,000 points I was owed from August stays.
    They posted as “goodwill” credit, which I think is an odd choice of word, but the points are there, which is the main thing. I’d been failing miserably to get anywhere with them so thanks again for replying to my plea. Matt

    • Lyn says:

      I’m very glad to have been able to help,and that you got your points. A very worthwhile result for a few minutes of my time, albeit it lots of yours!

      I’ve been very grateful myself for help from commenters recently about exactly how to get to the Sofitel T5 (with a temporary shoulder problem) and from T4 to T3 for this coming Friday morning.

      IHG always seem to call them goodwill points when their customer service have to add missing points manually.

    • Harry T says:

      How did you manage that, TGLoyalty?

      • TGLoyalty says:

        Just the total earned from my 2 stays, at some low rate hotels, and points+cash bonus coinciding with points break at HI LHR.

  • Andrew says:

    Whilst the Qantas lounge looks great, it’s a bit Qatar Airways Al Mourjan style over substance. I only ever pop in there for a quick flat white coffee, which as you’d expect from an Australian Lounge are excellent. Cathay lounge is far superior for food and beverage (Qantas doesn’t even serve champagne!).

    • Daftboy says:

      Agreed, I was not blown away with this lounge – perfectly nice but Cathay is much more to my taste and I think has better decor, food and drinks.

      I’d be very disappointed if I’d paid £55, CCR it is not

  • BA-Flyer says:

    Maybe this is just me being unlucky, but my last few airline lounge visits all involved waiting several minutes, whilst staff processed paying customers in front. One time, the couple even tried haggling over the price.
    Airlines need to be careful not to inconvenience business passengers in the pursuit of a relatively small extra income stream.

    • Lady London says:

      Good idea. On the few occasions I’ve been queuing for entry to a lounge with a card for entry I’ve wished the lounge could have a separate queue for those who need to pay cash as entry with a card takes so much less time. Not very charitable of me, since everyone in that queue would have to wait so much longer.

  • Frankie says:

    When I was at the Qantas lounge in T3 on 31st August, it did have a sign by the door saying you could pay to use. It didn’t state the cost though.

  • Connor says:

    Anyone know how long it takes for refer-a-friend bonuses to be credited to a Business Platinum account?

    • Mr(s) Entitled says:

      I bet Rob does.

    • xcalx says:

      I received the B Plat yesterday, mrs xcalx received the referral bonus on Monday 11 days after the referral. PP card arrived yesterday too. I applied for a supplementary card yesterday and 5000 points are showing on my account today.

      • Connor says:

        Is the supplementary bonus targeted? Or is it automatically applied for anyone taking out a supp on Business Plat?

  • Chelseafi says:

    We’re flying BA First next month on a Sunday from T3 departing 16.15, what’s the best advice for lounge hopping that time of day? Never flown from T3 are there different lounges for first? I’m planning on getting there in plenty of time. Thanks

    • Andrew says:

      Cathay Pacific First Lounge without a doubt – it’s a close to Concorde Room as you’ll get at T3. You can also visit AA and BA First lounges, although nowhere near as good. And of course Qantas lounge although that’s not got a First section. Try them all if you’re planning a day of hopping, but Cathay First Lounge is best for dining with an Asian and western a la carte menu.

      • Lady London says:

        IIRC AA has jellybeans and showers (as CX) and BA is OK for newspapers and alcohol.

    • Mike says:

      Chelseafi – Enjoy lounge hopping for the afternoon – Oh and do report back on here…

      • Stu N says:

        I’d start in Qantas for a G&T at the downstairs gin bar. Move onto Cathay F for a glass of champagne then lunch in the restaurant area. Have a wee relax on the loungers overlooking the apron then either Cathay J Lounge (It has a full service bar) or the upstairs bar at Qantas for a digestif and coffee.

        I wouldn’t bother with the BA or AA lounges to be honest.

        • Dev says:

          Chelseafi,
          The Jeeper rosé champagne in the BA F lounge in T3 is a revelation to those who don’t know the lesser known champagne houses. Well worth a visit for a glass of this particular champagne, which is also served in the CCR in T5.

          The Cathay Pacific lounge also has a couple of growers’ champagnes, vintage and rosé, which are decent to drink.

          Enjoy!

          • Darren says:

            I’ll be in the CX lounge T3 lounge next week, which Champagne would you recommend?

  • Diydegsy says:

    Hi, as its bits does anyone have any recommendations for a 3 night stay in Mexico City? I have looked at hotels but the choice is mind numbing so any advice would be appreciated for a first time visit. Thanks

    • Sanya says:

      We stayed at the Four Points by Sheraton Mexico City Roma for 5 nights in May and we enjoyed it. The location is walking distance from a good few food markets and good restaurants as well (plus Uber is very cheap to travel). We also go upgraded to a King suite with Jacuzzi for a couple of nights (Gold via Amex)

    • Sarah says:

      I would probably opt to stay in the Polanco area which is a nice spot to wander round – i guess it’s the Mayfair of Mexico City. The JW Marriott, InterContinental, W and Hyatt Regency are all located next door to each other – go with whichever has the best deal, but do check as I don’t think all of them have outdoor pools if that’s important. If you want to be closer to the main tourist area and the Zocalo then the Hilton Reforma works quite well, or if you fancy splurging the Four Seasons is very nice, in a bit more of a trendy area. I really like Mexico City, you’ll have a great time.