Maximise your Avios, air miles and hotel points

Your 100 free Iberia Avios points have arrived …. this is how to transfer them to British Airways Avios

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Two weeks ago we told you how to earn 100 free Avios in Iberia Plus by entering a competition.

Our article is hereyou can still enter and get your 100 Avios if you haven’t already, as the closing date is 4th December.

If you entered on the day we wrote about it, your 100 Avios should now be in your Iberia Plus account.  See here:

How to transfer Avios from Iberia to British Airways

This is a good excuse to remind you how to transfer Avios points from Iberia Plus to British Airways Executive Club.

This article will act as a reference post and I can direct future queries to it!

The important thing to remember is that there is the ‘proper’ way to do this and there is the ‘fudge when Iberia’s IT goes down the toilet’ way.  I will cover both here.

Here are a few things to remember before moving Avios points out of Iberia Plus:

Your Iberia Plus account must be 90 days old before you can move Avios points out of it

If you want to transfer INTO Iberia Plus, your Iberia account must also have earned at least 1 Avios point.  The easiest way is to do a transfer from American Express Membership Rewards or credit a flight, car rental or hotel stay (or, of course, via this competition).

You can transfer your points back and forth, as many times as you like, for free

Transfers are instantaneous

Moving Avios from Iberia Plus to BA British Airways

There are two ways to do the transfer.  You will often find that doing it from ba.com fails for technical reasons no-one can understand.  You may have more success doing it from Iberia Plus.  If that fails, there is also a Plan C.

Plan C (using avios.com) is your ONLY option if you have a British Airways Executive Club household account.

Security measures can cause you problems

To ensure that you can’t transfer Avios to or from accounts which are not yours, pretty much ALL of your personal data must now match between your British Airways and Iberia accounts.  Email, date of birth, home address ….. the lot.

If you have combined Avios in the past but are now having problems, it is possible that your accounts do not have the same email address, or you moved house and forgot to update one of them.

There is also another issue.  Because of the Spanish surname system, signing up for Iberia Plus involves you giving your ‘first name’, ‘last name’ and ‘second last name’.  Your English surname should be ‘last name’.  If you enter your middle name as ‘second last name’ then Iberia’s system treats it as part of your surname and cannot match it with your Avios or BA surname.  This cannot be corrected online.

Moving Avios using the BA website:

Go to ba.com and log-in via the top right of the screen

Go to the ‘Manage My Account’ section which is under the ‘Executive Club’ tab

Click on ‘Combine My Avios’ in the left hand margin

However, as I mentioned above, this often fails to work when you try to move Avios points out of Iberia.  This forces you to plan B:

Moving Avios using the Iberia website:

This is the one that proves tricky because it is hidden away!

Go to iberia.com and log-in by hovering over the ‘Iberia Plus’ box in the top right of the screen

Click on the arrow by your name in the top-right corner and select ‘My Avios’

From the ‘My Avios’ page, click on ‘Buying or transferring Avios’

At the bottom of that page, headed ‘Buy, give away or transfer Avios’, you will see the line “Don’t forget you can combine your Avios with those of other customer loyalty programmes” – see below.  Click this text.

Transfer Avios from Iberia to British Airways

Important:  if your Iberia account has not been open for 90 days and has not earned at least 1 Avios point, you will NOT see this line of text because you are not yet able to transfer Avios.  There is a blank space under the ‘Transfer’ box where the ‘combine’ link should be.  Instead, you will see this:

How to transfer Avios from British Airways to Iberia

You will now be on the ‘Combine My Avios’ page.  Follow the instructions to send your points to, or pull them from, British Airways Executive Club.

And if that still fails to work:

Moving Avios between BA and Iberia using avios.com:

For reasons unknown, ba.com and iberia.com will often throw up error messages when you try to transfer between the programmes.

Some readers have found that capitalising your Iberia password (even if you set it up in lower case) or using the Firefox browser can help.  I have no personal experience either way with this.

However, using avios.com as an intermediary almost always works perfectly.

If you don’t have an account which operates via avios.com you will need to create one.  Since the Flybe and Avios Travel Rewards Programmes were closed, there are only two loyalty schemes which allow you to log in at avios.com:

Vueling Club

Aer Lingus AerClub

If you sign up for either of these schemes via the respective airline websites, you will be allocated a ‘3081xxxxxxxxxx’ membership number which will let you access avios.com

Inside avios.com the ‘Combine My Avios’ option is under ‘My Account’.  When you’ve found it:

Make a transfer from iberia.com into avios.com, and then

Make a transfer from avios.com to ba.com

This WILL work (most of the time) even when other options fail.  You should now have your Avios where you want them.

If you want to learn more about how to redeem Avios points via Iberia Plus, to save a fortune on taxes and charges, take a look at this article in our ‘Avios Redemption University’ series.


How to earn Avios points from UK credit cards

How to earn Avios from UK credit cards (May 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards. You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

25,000 Avios for signing up and an upgrade voucher for spending £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

The Platinum Card has doubled its sign-up bonus to 60,000 Membership Rewards points, which convert to 60,000 Avios, if you apply by 1st June 2022.

American Express Amex Gold

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

60,000 points (SPECIAL OFFER) and an unbeatable set of travel benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,000 Avios.

Capital on Tap Visa card

Capital On Tap Business Rewards Visa

10,500 points bonus – the most generous Avios Visa for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (83)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Philip says:

    -27000 +100 => -26900. Yay!

    • guesswho2000 says:

      😂new IB account has fixed that…90 day waiting period to get my 100 Avios though…

      • Shoestring says:

        yep & I’m 100% sure there’s no passport check by Iberia when you open an a/c, so no real need to get a new passport etc (maybe your finger slipped on the keyboard) – if you book a flight with IB, just put in your real passport details

  • Cocobay71 says:

    Avios related:
    Issues with BA Avios redemptions at T C B. My first pay out request was 10 working days so placed a helpdesk support ticket.
    It states that they are aware of issues with recent BA Avios payouts and are investigating?
    Has this happened before and if so, how long last time it took to resolve.
    Nightmare as usually only takes 2-3 days and looking to redeem fir a flight.

    • Owain says:

      The Avios payout request I made on 06/11 was in my BA account 2 days later. The payout request I made on 13/11 (which is in status ‘payment sent’, and shows as having been sent on 15/11) still hasn’t been received in my BAEC account.

    • MD says:

      @Cocobay71 Same problem here, now you mention it. My avios request dated 15/11/19 is marked as sent, nothing in my BA account. Have raised a ticket.

      • Secret Squirrel says:

        Shoestring did state also redemption made on the 15th not been received last week. My 2 further redemptions made a couple of days later, payments haven’t even been sent according to my history log?

        • Shoestring says:

          my Payout History looks OK, though nothing received in BAEC since 15th Nov

          • Secret Squirrel says:

            This is strange, I’ve never known avios to take this long from them. Maybe something to do with an influx of payouts since 25% bonus and trying to wade through a backlog.
            Can people update progress when they start to arrive on here please so we can monitor.
            Thx SS

    • Anna says:

      How many avios do you need? I mentioned earlier that yesterday I opened an AerClub account and purchased and redeemed avios via Irish Groupon, and the avios are now showing in my account.

      • Anna says:

        Also transferred them to BAEC just now and they transferred instantly.

      • Secret Squirrel says:

        Is there any cash back opportunities for the groupon aer club promo?
        I got 2.4k avios extra through the IB promo recently on 20k for 1.02p each.

  • Tim W says:

    OMG – those Iberia IT guys should be shot. Life’s too short for dealing with their ridiculous requirements… Like others, I eventually succeeded via avios.com

  • Ben says:

    Anyone still got a negative Iberia balance after transferring out from their promo?

    • Secret Squirrel says:

      Yep, everyone unless you closed account & managed to open a new one!

      • Brasov says:

        Not sure it’s 2 years or 3 years when it resets to 0

        • Shoestring says:

          it’s never going to reset to zero, you’ll run a -90,000 balance for all of eternity if you keep that account

  • Anna says:

    I thought most mobile tariffs included 03 numbers in your inclusive minutes?

    • Crafty says:

      Yes, but home phone providers are completely rapacious and exploitative with their pricing now, so I’m guessing it was a landline call.

      My partner’s grandmother recently died and through sorting out the papers we were astonished how much money “Post Office Telecoms” was taking off her. Really low, as a trusted brand, focusing on the elderly as your “target market” and acting in such a way.

      • Crafty says:

        On another note and from a different home phone provider, my mother in law has racked up almost £10 this month in calls to her local Chinese takeaway!

        She has a mobile, but felt she should occasionally use the home phone “to get some use out of it”…

        • Shoestring says:

          yep our landline phone handsets have got ‘NO CALLS!’ sellotaped to them! – free calls to landlines Friday evening to Sunday midnight, otherwise BT rip you off something rotten

  • Gavin says:

    How do I move Avios out of Iberia into BA? I’ve just tried and failed to notice the page says I can only transfer Avios INTO my Iberia account – so accidenlty moves 40k Avios the wrong way – this is [email protected]

    • BlueThroughCrimp says:

      Are you in a Household account?

    • Anna says:

      After 12 months of dithering, I took the plunge yesterday:
      1. Open AerClub account.
      2. Transfer avios from Iberia to AerClub.
      3. Use BAEC to “pull” avios from AerClub (in the Manage My Account section)
      All really simple and instantaneous!

    • Rob says:

      Ignore that message and follow the instructions above.

      • gavin says:

        Having trouble creating an aer club account – i’ve logged into aer fungus, said i want to join aer club, i dont have an avios account already (i did but it should’ve been migrated when they closed down the account and gave me 2 BAEC accounts).
        Cant get passed the create account page – either unhelpful error message, or just jumps back to the ‘update’ button with no message.

        • Anna says:

          Try a different browser? One of my browsers won’t let me go further than the homepage at BA.com at the moment, so I have to switch to another one (yahoo or bing) to see my BAEC account.

        • John says:

          You seem to have the same problem as my wife. She had an aer club account but there was some email a year ago with a button which I clicked for myself and forgot to click for her, she can’t log in or make a new aer club account and nobody can understand why.

          I also read about this problem elsewhere either on FT or previous HFP pages regarding combine avios

  • Tim says:

    Hi Rob,

    Many thanks for the detailed instructions but like Gavin, I can only move Avios from my BA account or from my Avios account into my Iberia account and not from Iberia to elsewhere. I’ve had my Iberia and Avios accounts for a number of years and have made successful transactions in the past so I’m wondering what the problem might be?

    Any ideas?

    Many thanks

    • Anna says:

      What is the problem with the Iberia account? I have had an account for 12 months with no activity since Dec 18 yet today I have logged in and moved avios to AerClub (and then to BA). I was anticipating issues after reading about other HFPer’s experiences but it went very smoothly for once (I usually jinx anything to do with IT!).

    • Rob says:

      Have you opened an Aer Lingus account and logged in at Avios.com?

  • Martin says:

    Tried every conceivable combination apart from carrier pigeon – nothing doing, yet a simple Iberia to Avios transfer has worked in the past between Iberia and BA with the very same accounts. Points well and truly stuck in Iberia Plus. All rather pointless!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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