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You will soon see a ‘refresh’ of the British Airways Chicago, Berlin and Edinburgh lounges

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British Airways has revealed the next batch of lounges to receive refreshes across its network.

This is not entirely ‘new news’, since it was included – possibly by mistake – in BA’s ’20 New Year’s Resolutions’ press release over Christmas.  British Airways shared full details of its plans this morning, although plans for Heathrow are still under wraps.

The BA lounges at Chicago O’Hare, Berlin Tegel and Edinburgh airports will all be refreshed this spring.  These lounges will receive new carpets and furniture in line with the full refurbishments recently opened in (links to articles) San Francisco, Johannesburg, Geneva (review), Aberdeen, Rome and Milan.

British Airways clearly feels these lounges are in good shape and only need retouching.  You won’t be getting a comprehensive refurbishment or reconfiguration of the space that has happened in other locations. That means you are unlikely to see the new bar that anchors all of BA’s recent lounge refurbishments:

Given this is a lighter ‘refresh,’ we can also expect the lounges to remain in service.  As happened with the Concorde Room in Heathrow Terminal 5 recently, presumably the lounge elves will come out at night and replace the carpets and soft furnishings to ensure minimum disruption. This avoids the 5+ months closure that recent lounge upgrades have required.

BA sent us some ‘mood board’ pictures of how they may look:

and

British Airways Rome lounge seating

…… whilst providing a ‘fresher, brighter look’ with more charging points and new furniture.

Chicago gets a bigger refresh with renewed decor, a new reception and redesigned buffet area.

Edinburgh and Chicago are set to be completed by ‘Spring 2020’ whilst Berlin should be refreshed in ‘early Spring’.  Of all the places where you may want to update your lounge, picking an airport which is closing permanently in November 2020 – assuming Berlin Brandenberg finally makes it – seems odd.  Or perhaps the new chairs will be packed up and shipped off to the new airport!  We will be in Berlin during March for the massive ITB travel show so we may get to try it out then.

Given that all three lounges are set to be complete by Spring this year, it seems we can expect British Airways to reveal another run of lounge refurbishments in the coming months. Whether these will be refreshes or full refurbishments are yet to be seen.

British Airways is also working on their Heathrow lounges, which are now getting a little long in the tooth. We do not yet know what we can expect, although rumours have been circulating of an additional lounge in T5C to reduce disruption in the event of an extended lounge closure.  This would suggest that BA is considering an extensive lounge refurbishment program.  We have been told to expect an announcement and wait with bated breath ……

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Comments

  1. Journeying John says:

    I wonder if they’ll; clean, and maintain and stock them adequately now?
    BA seem to have wholly given up on providing customers service these days, but spending on puffy PR announcements when things get so bad they’re forced to spend a little of their sector leading profits

  2. If only they’d refresh the offering in STR!

  3. Scottydoggiom says:

    OT , can anyone answer me a question about the travel insurance that comes with Amex Platinum .
    I have 3 or 4 trips coming up this year so need to take out anual family travel insurance which is coming out at about £100 .
    Im planning to take out an amex platinum in the next couple of months (mainly for the lounge access)
    Will Amex insurance cover me for these trips , as they are already pre booked before i
    took the card out , sure i read somewhere that you are covered if you pay for the trips on that card ? could be wrong

    Also as a side note , 1 of them holidays is a ski holiday that im going on with friends , wondering if that will be covered too ?

    • Nick Burch says:

      IIRC For most of the benefits (but not all), you need to pay on a personal UK-Amex if the merchant accepts Amex. If you paid on another Amex you have, you should be fine if you took the Plat out later, if you paid with Visa/MC you may be in trouble if you booked with someone who takes Amex

      Most of the Plat insurance only covers the cardholder and their family. However, the Plat comes with 1xPlat Supp, 2xGold Supp and 2xGreen Supp for free. Supplemental cards are posted to you by default. So, I believe you can issue a supp to all your friends, and as long as the holiday all went on one of your Amex’s, I think you all ought to be covered. However, best read through the Insurance docs to check!

      Also, for skiing, I think it’s only off-piste if you have a suitable guide with you

      • Platinum is one platinum supplementary and four gold or green, so you can have four golds.

  4. OT: Hilton Honors is showing updated status but my points have gone down by about 8,000! Why is that? I’ve stayed at many Hiltons so it’s not a case of some expiring. Any other reason? I was of the understanding that status gets updated on 31st March. I have Diamond status now but was expecting it to expire on 31st March but has something changed?

  5. OT: Do you get referral bonus for the AMEX Rewards Credit Card from platinum charge card? The rewards credit card is no fees but shows as an alternative card with referral link?

    • It used to be that you wouldn’t get any bonuses for referring FROM the ARCC, but that changed late last year. Logically you would expect to receive a bonus when being referred to it now, although logic doesn’t always prevail in this industry!

  6. Anyoldfe says:

    Why bother with Tegel? It’s due to close. I know that’s by no means certain, but likely this year.

    Seems BA don’t have faith.

  7. Slightly OT…
    When is LHR>Chicago getting the Club Suite? I’ve looked at some routes through July but most say Club World on the A380 or 747

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