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You can now refund British Airways flights to China or Hong Kong due to coronavirus

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If you had been due to travel to China or Hong Kong over the next few weeks but had been concerned about Coronavirus, British Airways is now allowing you to request a refund.

The guidelines are simple and straightforward.

If you are due to fly on British Airways to China or Hong Kong before 23rd February then you can request a full refund.

British Airways refund policy to China and Hong Kong on Coronavirus

If you booked via British Airways you can contact the airline directly.  If you booked via a travel agent, you will have to discuss it with them as British Airways cannot deal with you.

The only grey area would be if you had any onward connections on the same ticket which were not operated by British Airways.

Even if you are still willing to travel, this may be an opportunity to refund your existing ticket and rebook at a cheaper rate.  However, any fresh booking is likely to put your travel insurance at risk as this would be seen as a known issue at the time of booking.

You can find out more about the British Airways refund policy on ba.com here.  Any policy updates, including refund extensions beyond 23rd February, are likely to go onto the same page.


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How to earn Avios from UK credit cards (August 2021)

As a reminder, there are various ways of earning Avios from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards:

British Airways American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and a companion voucher for spending £20,000 Read our full review

BA Premium Plus American Express card BAPP

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

We also recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card:

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (132)

  • Boi says:

    Interesting reading the comments…for once there’s actually a topic I specialise in. I have actually dealt with a returned traveller from Wuhan and given specialist advice!
    Some comments made me chuckle though.

  • JD says:

    Question – I booked BA flights through Iberia. London – Shanghai then Tokyo back to London. Can I change the outward leg directly through BA?

  • Dee says:

    I’ve just made a test booking from LHR to AKL via HKG, returning within the current 23rd Feb refund cutoff. Looks like they’re still taking bookings.
    I haven’t yet found any reference to the cancellation options on their website. We’ve booked through Travelbag for a March departure. They haven’t yet heard anything about it, and apparently their phone lines have been very quiet today! Intriguing…….

  • E says:

    Foreign Office advises no travel to mainland China.
    https://www.bbc.co.uk/news/uk-51288672

  • Vic says:

    I cancelled my ticket to Hong Kong before this annoncement and incurred a penalty fee. Will i reactively get this back. Thanks

  • Michael Maurer says:

    We’re due to fly to South Korea in March, and my parnet’s work has suggested not travelling to Asia unless it’s absolutely necessary. We also feel like we wouldn’t enjoy the trip to the fullest. We tried to call BA to hopefully receive a full refund, but they’re not having any of it. Hotels.com and Korean Air were much more helpful.

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