If you had been due to travel to China or Hong Kong over the next few weeks but had been concerned about Coronavirus, British Airways is now allowing you to request a refund.
The guidelines are simple and straightforward.
If you are due to fly on British Airways to China or Hong Kong before 23rd February then you can request a full refund.
If you booked via British Airways you can contact the airline directly. If you booked via a travel agent, you will have to discuss it with them as British Airways cannot deal with you.
The only grey area would be if you had any onward connections on the same ticket which were not operated by British Airways.
Even if you are still willing to travel, this may be an opportunity to refund your existing ticket and rebook at a cheaper rate. However, any fresh booking is likely to put your travel insurance at risk as this would be seen as a known issue at the time of booking.
You can find out more about the British Airways refund policy on ba.com here. Any policy updates, including refund extensions beyond 23rd February, are likely to go onto the same page.
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