Finally ….. British Airways has seen the light and is now allowing you to cancel ALL flights up to 31st May, in return for a travel voucher.
However …. I am not convinced you should accept.
Let me explain.
These are the new rules:
If you are travelling between 14th March and 31st May, you can refund your flight for a British Airways e-voucher irrespective of when you booked. No refunds are on offer for flights beyond 31st May.
If you are travelling between 1st June and 31st December 2020, you can refund your flight for a British Airways e-voucher if you booked between 3rd March and 31st May
The voucher is valid for 12 months from the date of your original flight
The voucher can be used on any route, not necessarily the one you originally booked
This applies to both British Airways marketed flights and BA Holidays bookings, although Comair and SUN-AIR are exempt
You cannot claim if you have already started your journey
Flight cancellations can be made until the close of check-in, whilst BA Holidays bookings must be cancelled within 48 hours of departure
Anyone who has already cancelled their booking and lost money cannot retrospectively request a voucher
You can also change your flight dates without any change fees, although you have to pay the fare difference.
The small print on how the voucher works is on the ‘Book With Confidence’ website.
But … but … but … perhaps you should wait?
I know this sounds contrarian. Many of you have been on tenterhooks waiting for a decision like this to allow you to cancel your trip.
And yet ….
Next week, British Airways is likely cut anything from 25% to 100% of its scheduled flights – probably around 50% given what Lufthansa is doing. If your flight is cancelled, you are entitled to a full refund IN CASH. No messing around with e-vouchers.
By taking the refund now, you are also giving up your right to potential EC261 compensation if you were due to travel within 14 days of the cancellation being made.
Unless you are travelling in the next 4-5 days, you might want to think about waiting in case you end up missing out on a full cash refund.
Of course, there is also a risk that British Airways withdraws this offer and you can no longer refund your ticket at all.
It’s up to you.