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EXCLUSIVE: the new British Airways cabin crew pay offer revealed – big cuts for legacy crew

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British Airways has just given cabin crew details of the new contract and pay package for staff at London Heathrow which they must accept if they wish to remain with the airline.

It is VERY grim reading for legacy Eurofleet and Worldwide crew members, many of whom will have to accept a substantial pay cut of up to 50% if they wish to remain.

the new British Airways cabin crew pay offer revealed

What is the new British Airways cabin crew package?

BA is promising an OTE package of £24,000 for standard crew.   This comprises basic pay, flight pay and other allowances.

There is the potential for extra income on top, such as commission from in-flight sales.  There is a contributory pension scheme and optional health and insurance benefits.

It is worth noting that the unions have often claimed that British Airways ‘OTE’ figures are more than the majority of crew receive.  For example, the £24,000 figure includes the allowance that crews receive to pay for food in hotels whilst travelling.

Initial feedback is that even existing Mixed Fleet crew will be taking a cut in overall pay and benefits on this new contract although the exact figures are not available.

The contract allow for 30 days of annual leave, but this includes public holidays.  The equivalent for an office worker would be 22 days holiday, given that there are eight public holidays each year.

For clarity, there will be no ‘zero hours’ contracts offered.

New British Airways cabin crew contract

What grades are available?

The new structure has only two grades.  A substantial number of existing senior crew members will be required to downgrade to the level of ‘basic’ crew if they wish to remain.

  • Manager – leading a team of up to 21 cabin crew members
  • Cabin crew – standard crew roles

Some short-haul flights will have no managers on board.

Managerial crew must be willing to take on standard cabin crew roles on certain flights if required.

Crew must agree to work in departure and turnaround roles inside Heathrow if required.

What aircraft will be flown?

All cabin crew will fly a mix of long-haul and short-haul services.  

This will force many existing legacy crew members to resign.  Eurofleet (Heathrow short-haul crew) are unlikely to want to move to spending large amounts of time away from home.  Worldwide (Heathrow long-haul crew) are often based outside London – some even live abroad – and commute to London for each of their 3-4 monthly flights.  This lifestyle is not possible if a short-haul requirement is added.

One upside of combining the fleets is that those who remain will be able to bid for flights across the entire network.  At the moment Heathrow crew are restricted to the routes allocated to their particular fleet, ie Mixed Fleet, Eurofleet or Worldwide.

All crew will be licenced on the A320 and Boeing 777/787 family, with an additional third type on top – either A380, A350 or Boeing 747.

Conclusion

In general, this is what we expected to see – and, for legacy Heathrow crew, it isn’t pretty.  I would expect the majority of Eurofleet and Worldwide crew, who by definition have at least 10 years of British Airways service, to refuse to accept the new contracts.  Most will find it financially or logistically impossible to continue.


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Comments (503)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Briandt says:

    I understand from another general airline/employee blog, that BA have held out an olive branch to the unions, but it has been rebuffed .
    I didn’t get the impression that it was Fake News, but who knows.

    • J says:

      Yes it’s BA workers and the unions being unreasonable 🙄 an “olive branch” when they’re launching an outright attack on longstanding employees, give me a break.

    • Lady London says:

      what ‘olive branch’ ?

      hard to imagine anything that would truly be an olive branch, but try me.

      • Briandt says:

        This is the bit I picked up on,

        “The unions, however, have apparently refused to meet with BA and are instead mounting a legal challenge against the proposals”.

        • Lady London says:

          refusing to meet…. not smart.

          it does rather look like someone like the Daily Mail was short of a headline kr something impactful to say and just made it up. Having been misquoted by the Daily Mail in my time, I should think it’s just some reporter overdramatising. The union will be too smart for that.

  • Briandt says:

    Sorry if it’s upset you, I thought someone may be interested, that’s all. I thought that all disputes end up with some sort of compromise in the end.

  • John Wayne says:

    Isn’t it illegal to pay people doing the same job role different wages any ways? I know the BBC had some issues with something similar a year or so ago.

    As for crew being like team members of ‘Costa’ – may I remind them that if there’s a medical emergency they can call an ambulance…
    If there’s an aggressive customer they can call the police…
    If there’s a fire they can call the fire brigade…

    Not to mention the fact that this ‘costa’ is 35,000 ft in the air.. I don’t think many people have a ‘fear’ of high streets but a lot of people have a fear of flying.

    It is wrong BA and other airlines are trying to use this situation for financial gain but I do strongly believe the pay structures should have been looked into long ago.
    In other countries crew is regarded a dangerous job role and is rewarded with a very generous pay packet however for some reason within the UK it is not despite having some great and outstanding crew delivering a very average product.

  • Briandt says:

    I’m just an ordinary paying customer, trying to understand the debate which seem to me to have arguments on both sides.
    However, it’s a bit annoying when I read comments without back up, like,

    ‘It is wrong BA and other airlines are trying to use this situation for financial gain’
    You mean having to lay off staff or what ? (Particularly ‘other airline’s’)

    And, ‘ In other countries crew is regarded a dangerous job role and is rewarded with a very generous pay packet ‘
    Fair enough, but what and where are you referring to ?

  • Nigel says:

    For anyone interested with regard the Costa comment, I can provide some insight from the years I spent as crew. Crew do work hard for the money, and I had many days shattered from the job, dealing with many challenges that you wouldn’t have to manage in say, a high street coffee shop with a few customers to keep happy.
    Like trying to resusitate a lovely old lady, who I’d been chatting to in the galley, but later in the flights had a heart attack. So working with the crew on a defib for well over the specified time with her whole family (and front cabin) watching. She sadly passed away, but we had to carry on the service with the majority of the aircraft knowing what had happened. Many still complained their meal was late due to the crew being pulled in to swap on the defib.
    Many children choking in mid-air, strokes, arguments, people trying to open the doors, restraining drunk or aggressive PAX, a first officer taken sick mid-flight, multiple technical failures and trying to reassure worried customers when there was an odd sound or smell, seizures, fits, the list goes on.
    So when your mid-atlantic, no you can’t call the police, no you can’t call the fire brigade, and no you can’t call an ambulance. You may be lucky and a medical professional comes forward and volunteers their support, but if you’re having a bad day like that, then its likely the crew will have to deal with it despite the infamous request we all are well aware of.
    My lasting memory of trying to help that dying lady was the letter the crew received from the family a few weeks letter. It was full of warm gratitude and recognition that we did everything we could for their grandmother, particualrly the time we took to sit with the family for the remaining hours from a very long inbound flight from Vancouver.
    All I ask is that people show a bit more respect to a job which is far more than serving tea and coffee in the sky. When something goes wrong, they’ll be the first people you look to for comfort, reassurance, and the way out of the aircraft if the worse should happen.

    • J says:

      Great comment.

    • Ian says:

      It’s what you choose to do. If you don’t think you’re paid appropriately, take your services elsewhere. Nobody forces cabin crew to go to work and I’m sick of the bleating about how hard it is for such terrible pay. The demand for cabin crew roles is so great (don’t ask me why) that Ryanair can even get people to pay for their own training. That tells you all you need to know about this type of job. I stand by my previous comment that cabin crew is not much different to any other waiting-on job. Many people in customer facing roles are trained in first aid and deal with critical situations every day. The bottom line is clear…if you don’t want to do this job for what BA wants to pay, then don’t.

      • J says:

        There will always be someone who will do a job for less pay and less benefits. Does that mean it should happen? I don’t want to see you lose your house Ian because your employer can find someone cheaper. Why can’t you afford the same generosity to others? If everyone had your attitude there would literally be no weekends, no sick pay, child labour and sexual/racist harassment in the work place would be OK. Cabin crew are not equivalent to staff in Costa – that you stand by this comment shows how misinformed you are.

        • Mikeact says:

          I guess the major issue that affects all in this situation, not just BA, is many people living way beyond their means…the biggest mortgage with today’s low interest rates, the best car, on a personal lease contract, and last but not least credit cards maxed out to the limit.
          And then, it all comes crashing down.

          Interestingly, in the US, the flight attendants union has written to all at United, basically saying look carefully at your financial situation and expenditure in the light of mass layoffs expected in September. Pretty good advice.

      • Lady London says:

        “Let them eat cake”, @Ian?

        • Ian says:

          We live in a free market economy so don’t be surprised when the free market determines levels of reward. What all the hysterical comments on this thread demonstrate is that there are many people who can’t grasp that simple fact. Ryanair, amongst others, realised long ago there are so many people who believe cabin crew is glamorous they can actually get people to pay for their own training. When people stop applying for jobs at £20,000, BA will increase its levels of pay. Again, simple economics.

  • Briandt says:

    Just asking for clarification.. something wrong with that ?

  • Craig W says:

    @Novice

    I said a few weeks ago that I liked reading your posts as half the time I nodded along and half the time I rolled my eyes so hard my head nearly fell off.

    Don’t stop posting because of one individual having a bitter view towards your opinions (some people can’t accept opposing views/debate) – whether I agree with them or not, I always find them interesting and read them!

    • Josh says:

      Agreed. Wouldn’t want anyone to stop posting. Please keep commenting, Novice.

      • Lady London says:

        just try not to keep telling us you’re young all the time! you’re not alone you’d be surprised at the age range on here.

  • Alex Clarke says:

    I feel very sorry for the staff involved, many of whom have been with the company since leaving school. It’s been their life. They need to be offered a decent redundancy package. If they stay on the new terms they are likely to spread resentment and bad feeling throughout the remaining staff – I don’t blame them – I would! But that’s bad for business and customer service. Sickness levels will rise and it won’t end well. Pay them off – do the right thing – in the long term the cost is negligible.

    On the other side, since 9/11 everyone working in the airline sector knows how vulnerable the industry is. It’s not a an industry I would venture into for job security. Plus the green lobbyists are all over aviation so in the next 10 things will change.

    People are quick to jump all over capitalism etc but are quite happy when capitalism brings competition and cheap flights.

    The very best of luck to all those in aviation & hospitality.

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