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EXCLUSIVE: the new British Airways cabin crew pay offer revealed – big cuts for legacy crew

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British Airways has just given cabin crew details of the new contract and pay package for staff at London Heathrow which they must accept if they wish to remain with the airline.

It is VERY grim reading for legacy Eurofleet and Worldwide crew members, many of whom will have to accept a substantial pay cut of up to 50% if they wish to remain.

the new British Airways cabin crew pay offer revealed

What is the new British Airways cabin crew package?

BA is promising an OTE package of £24,000 for standard crew.   This comprises basic pay, flight pay and other allowances.

There is the potential for extra income on top, such as commission from in-flight sales.  There is a contributory pension scheme and optional health and insurance benefits.

It is worth noting that the unions have often claimed that British Airways ‘OTE’ figures are more than the majority of crew receive.  For example, the £24,000 figure includes the allowance that crews receive to pay for food in hotels whilst travelling.

Initial feedback is that even existing Mixed Fleet crew will be taking a cut in overall pay and benefits on this new contract although the exact figures are not available.

The contract allow for 30 days of annual leave, but this includes public holidays.  The equivalent for an office worker would be 22 days holiday, given that there are eight public holidays each year.

For clarity, there will be no ‘zero hours’ contracts offered.

New British Airways cabin crew contract

What grades are available?

The new structure has only two grades.  A substantial number of existing senior crew members will be required to downgrade to the level of ‘basic’ crew if they wish to remain.

  • Manager – leading a team of up to 21 cabin crew members
  • Cabin crew – standard crew roles

Some short-haul flights will have no managers on board.

Managerial crew must be willing to take on standard cabin crew roles on certain flights if required.

Crew must agree to work in departure and turnaround roles inside Heathrow if required.

What aircraft will be flown?

All cabin crew will fly a mix of long-haul and short-haul services.  

This will force many existing legacy crew members to resign.  Eurofleet (Heathrow short-haul crew) are unlikely to want to move to spending large amounts of time away from home.  Worldwide (Heathrow long-haul crew) are often based outside London – some even live abroad – and commute to London for each of their 3-4 monthly flights.  This lifestyle is not possible if a short-haul requirement is added.

One upside of combining the fleets is that those who remain will be able to bid for flights across the entire network.  At the moment Heathrow crew are restricted to the routes allocated to their particular fleet, ie Mixed Fleet, Eurofleet or Worldwide.

All crew will be licenced on the A320 and Boeing 777/787 family, with an additional third type on top – either A380, A350 or Boeing 747.


In general, this is what we expected to see – and, for legacy Heathrow crew, it isn’t pretty.  I would expect the majority of Eurofleet and Worldwide crew, who by definition have at least 10 years of British Airways service, to refuse to accept the new contracts.  Most will find it financially or logistically impossible to continue.

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Comments (505)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Edward says:

    Coming from a Mixed Fleet employee, full time, this would be a pay cut by even our measures. I generally clear around 2k after tax and NI etc. Last year I earned around 7K more gross pay than these new figures would allow. These disastrous new contracts are a cut to the already low paid workforce, while being even more concerning for our legacy colleagues. I hate when people say that cabin crew who could cope with Mixed fleet contracts must live at home or be with the company for a year to see the world. This wasn’t the case for so many but I fear it now could be by force as employees can’t afford to carry on with the role.

  • Briandt says:

    And another one, ‘No more BA’. Until her daughter no doubt pops up with a discounted deal..we will see.

    • Briandt says:

      ps And five hours drive is nothing whatsoever to do with it, that’s her choice.

  • Duck Ling says:

    After reading several of the comments on here I don’t think some of the posters are being completely honest about their link to BA or their motivations. Some supposed ‘passengers’ certainly have a) a helluva lot of inside knowledge on BA’s fleets and their operation and b) a perhaps unhealthy obsession with the rights and wrongs of the legacy crew earning more.


    • Carlos says:

      They are usually BA managers

    • Rich says:

      Duck – there’s no conspiracy, most readers are frequent flyers in premium cabins and talk to the crew, in doing so we all pick up a lot of insight from behind the scenes and so are well informed on what is actually quite simple stuff.

  • Ian says:

    So no cuts or redundancies for MF??

    • Rob says:

      Everyone inc Mixed Fleet is made redundant, everyone inc Mixed Fleet will be invited to sign the new contract. MF don’t lose a lot so virtually all will sign – this is the BA plan, obviously. If it becomes clear that the bulk of Eurofleet and Worldwide will not sign then BA will improve the deal marginally to ensure that MF don’t lose anything and so are guaranteed to sign.

      • Lady London says:

        BA has to make all Mixed Fleet redundant as well, to cover up which other group of employees they really want to get rid of.

  • Nik says:

    Rob, more importantly, what do you predict will be the next course of action here for the unions? I know they’re mounting a legal challenge, but realistically how far away will it be till it’s actually heard in front of the judge? Secondly, do you feel the union has a strong case? (I know you’re by no means an employment lawyer yourself, well, maybe you are and it is another one of your talents other than running a brilliant website haha!) Let’s say they do win, is it essentially not just “kicking the can” down the road and BA start again with a fresh consultation period in exactly the same position they’ve started with here? If the unions legal strategy doesn’t work and they don’t win and the statutory consultation period clock is essentially run down, is there much recourse then?
    It would be interesting to know your insights/predictions. I know it’s far astray from frequent flyer programmes and travel deals, but the post is out there now, so hence would be interested to know your view too. 🙂
    I sincerely hope BA are “defeated” and at least some middle ground is reached in the interest of all.

  • Bob The Builder says:

    Good evening,
    All I would like to thank Head For Points for sharing this on there site and giving it the exposure it deserves and we are all entitled to a opinions whether it’s in favour or not it’s whats makes the world spin around…

    I’m a legacy crew member as I’m sure your all aware I just hope that I can welcome you back onboard with our T&Cs and current pay and hopefully a consultation will take place once safe and furlough can carry on until we start flying more aircraft…..and a agreement can be made or a compromise to save our jobs and current contracts…..

    I wish you all a safe onward journey and hopefully will be welcoming you all board again very soon for your information the local time is 938pm and 13 degree on behalf of myself and all the crew thank you for flying British Airways

  • Brian Mckeeve says:

    Scandalous! Unbelievable in 2020 the flag carrier can behave like this. Shame on you BA.
    I wish all crew best wishes whatever they choose to do. You’re the best.

  • David Green says:

    It’s somewhat amusing to read these comments, cos I can only assume most of you have never been on a tube at 36000 feet when things havw gone wrong. There are
    no paramedics, no police, no exit. You only have the crew. You’ll all be waving you’re arms expecting miracles and demanding a resolution, cabin crew are there for you when you need us most. It’s fortunate that most people only see us as someone to serve them a drink and dinner but believe me this is actually our easiest end least responsible role. Please respect us for what we do.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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