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How to avoid the Heathrow Hotel Hoppa fee by travelling on local buses for free

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This article shows you how to reach the hotels around Heathrow Airport for free using the local bus network, rather than paying for the Hotel Hoppa shuttle bus.

As I have mentioned a few times on Head for Points, my preferred ‘near Heathrow’ hotel – if you don’t want to pay a premium for the hotels attached to the terminals – is the Hilton Garden Inn at Hatton Cross (Hilton Garden Inn Hatton Cross reviewed here, but it has just unveiled a major refurbishment).  My main selling point in recommending this hotel is that it sits next to Hatton Cross tube station so you can avoid the Heathrow Hoppa shuttle buses used by other off-airport hotels.

(You also have the brand new, but rather odd, Atrium Hotel at Hatton Cross which we reviewed here.  Go for the Hilton if you can.)

Most people hate the Hotel Hoppa buses.  Unlike virtually all other major airports, at Heathrow hotel shuttle buses are banned.  Instead, Rotala, which bought the business from National Express a couple of years ago, has a monopoly contract to operate the ‘Hotel Hoppa’ shuttle service to 34 different hotels around the airport.

To be honest, I have always been happy with the idea of not letting the Heathrow Airport hotels run their own shuttle buses.  We all know from experience at other airports how chaotic arrival terminals can be with hotel and car hire shuttle buses all jostling for space.

However, like any monopoly, Rotala has not been shy in exploiting it.  It currently costs a ludicrous £6 per person one-way or £11 return if you pay cash to the driver.  There is a 50p saving if you book in advance or use a kiosk at the airport.  Children under 15 travel for free.

To add insult to financial injury, most Hoppa routes involve a circuitous drive around the area.  Most will visit 3-4 other properties before depositing you at yours.  If you are lucky and are the first to be dropped off, all that means is that you will face a longer trip in the morning!  The Hotel Hoppa website is here.

How can you avoid the £11 return Hotel Hoppa fee?

There are ways of avoiding this fee, which adds up to £22 to your overnight costs for a couple.

Plan A, the obvious answer, is to stay at a hotel in the airport.

That means the Sofitel in Terminal 5, the Crowne Plaza in Terminal 4 (Crowne Plaza Terminal 4 review here), the Holiday Inn Express in Terminal 4 (Holiday Inn Express Terminal 4 review here), the Premier Inn at Terminal 4, the Hilton in Terminal 4 (Hilton Terminal 4 review here), the Hilton Garden Inn in Terminal 2/3 (Hilton Garden Inn T2/3 review here) or the Hilton Garden Inn at Hatton Cross (Hilton Garden Inn Hatton Cross review here).

Plan B is NOT “take a taxi”.

Whilst technically there is a way they can arrange to ‘push in’ to the queue on their return, you can imagine the response you will get when you ask a driver to give up a £75+ trip to Central London in return for a quick run to your hotel.  Heathrow is outside of the zone whereby black cabs cannot refuse a fare.

Instead, Plan B is to take a free standard London bus.

Within the airport perimeter, which includes all of the hotels on Bath Road, public transport is free.  Not a lot of people know this.  If you make your way to the Heathrow bus station you can hop on a standard red bus which will drop you near your hotel – albeit not outside the front door, which the Hoppa would do.

This map (PDF) is a schematic of the free bus routes around the airport.  It was updated in May 2018 and is the latest version available.

All of the major Heathrow hotels are featured on that map.  One exception is the DoubleTree by Hilton Heathrow T1 ,2, 3 which is quite a long way outside the airport –  you will need to pay for a £1.50 bus ticket if you are heading here as it is outside the free travel zone.  Remember that cash is not accepted on the London bus network so you would need an Oyster card or contactless credit or debit card.

PS.  If you are looking to drive to Heathrow and then take a bus to the airport, it is worth noting that the Hilton Terminal 5 – which is not at Terminal 5 – has an NCP car park attached to it.  Anyone using this car park is given free Hotel Hoppa tickets to the airport.  We wrote about the Hilton Terminal 5’s NCP car park here.

Hotel offers update – January 2022:

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Comments (41)

  • RussellH says:

    Unless they have been replaced recently the state of the Hoppa buses is dreadful. Transmissions sound as though they are about to blow up any minute.

    And some of us have no need to pay on buses to the more outlying hotels anyway, unless travelling before 0930 Mon-Fri.

  • mutley says:

    The Hilton Garden Inn is not a bad option, I stayed several times in 2018 when Lufthansa were doing a 2500 miles bonus for staying. Very close to Hatton Cross tube, good parking £15 a day, and a decent breakfast.

  • Gary Steiger - says:

    Can you take luggage on the public standard London bus? Easily?


    • Lady London says:

      The amount and size of luggage many Americans would typically bring will cause space probkems on a lot of buses at busy times. This would be true to a lesser extent of the typically smaller amount many European travellers woukd carry wirh them.

      But provided you haul upur own luggage and do thr best ypu can then there’s a lor of tolerance.

      Long distance coahes (as compared to buses) have luggage space under them for a reason.

      • Zumodenaranja says:

        Rush hour for LHR staff begins early!! On a couple of occasions I have struggled to get on a public bus at 5:30am…

        Though given the number furloughed / fired at the moment, I guess that would be a nice problem to have again 🙁

  • Jonathan says:

    I often stay at the Staybridge Suites on Bath Road, a 2 min walk across the road to the orange car park will give you the free car park bus to T5 (although that car park is currently closed as I found out earlier this week) This would work for most hotels at that end of Bath Road and I would assume that the car parks at the other end of the road would have a similar option also.

  • Tom says:

    The walk from Hatton Cross tube to the Hilton Garden Inn hotel is unpleasant. You basically have to walk around a large car park and cross a couple of busy roads.

    I usually prefer the Premier Inn at T4 which is typically under fifty quid.

    • Rob says:

      There’s a bridge!

      You can actually walk around the other side of the hotel to avoid the bridge and the tour of the car park – come out of Hatton Cross to your right onto the pavement adjacent to the main road, walk down towards the hotel and then nip into the hotel garden and enter via the side door from the bar!

  • JMonty says:

    Thanks for this, Rob. I asked at the Heathrow information desk about using the free bus to the Moxy hotel but they claimed they knew nothing about it and I’d have to use the Hoppa!

    • Fenny says:

      If you ask at the hotels, they’ll only tell you about the Hoppa, even when there’s a bus stop right outside the front door and you specifically ask what buses stop outside that go to the airport.

  • Tony says:

    Two other points to note are that the Premier Inn Heathrow, the one on Bath Road, is also outside the free travel zone, but only by one stop, so if you’re travelling light then hop off at Harlington Corner and walk about 6 minutes to the hotel. Do the same in reverse if going from the hotel to the airport.

    The other point to note is that the 91 bus that serves the stops near to the HGI at Hatton Cross is NOT part of the free travel zone even though it runs within the zone boundary from Hatton Cross to Harlington Corner. It doesn’t actually go to any of the Heathrow terminals but if you’re not paying attention you might get on a 91 by mistake.

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