Glasgow Airport to re-open its lounge tomorrow, with Edinburgh’s Aspire lounge to follow

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Glasgow Airport is to re-open its airport-run executive lounge tomorrow.

There are two airport-run lounges – the Upperdeck lounge and the new premium Lomond Lounge.  Our last review of the UpperDeck lounge is here, and Rhys’s review of the new luxury Lomond Lounge is here, and picture above.

What appears to be happening is that the Lomond Lounge is being temporarily split into two.  Part of it will be used for people who have bought access to the UpperDeck lounge, which will remain closed, whilst the other half will offer the standard premium Lomond Lounge product.

I assume that Priority Pass (free with Amex Platinum, or buy one here) will continue to be accepted for the UpperDeck part of the Lomond Lounge.  UpperDeck is no longer listed as a LoungeClub lounge, if you have some free passes via Amex Gold.

If you want to book lounge access for cash, you can do so via this page of the Glasgow Airport website.  If you do a dummy booking for 30th July onwards you will see that you are offered two options depending on which part of the lounge you want to use.

The new Aspire Lounge at Edinburgh Airport re-opens soon

Meanwhile, Aspire has announced that its new Aspire Lounge at Edinburgh Airport will re-open on Saturday 1st August.

This is the lounge in the north east part of Edinburgh Airport near Gate 16, on the first floor.  The existing Aspire Lounge by Gate 4 was due to be refurbished – closure was planned for 1st March – and there is no sign of it opening at the moment.  It isn’t clear if the refurbishment work has been done.

Rhys reviewed the new Aspire Lounge at Edinburgh Airport last December and was impressed.

As with the Glasgow lounge above, Priority Pass and Lounge Club cards are accepted.  You can book for cash via the Aspire / Executive Lounges website here.  It will be open from 4.45am to 4.45pm for now.

new Aspire Lounge EDInburgh airport

Getting airport lounge access via a UK credit card

As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card:

The Platinum Card from American Express

Two free Priority Pass cards (one for you, one for your supplementary Platinum cardholder, each admitting two – so a family of four gets in free) giving access to every lounge in the Priority Pass network – search it here.  You also get access to Plaza Premium, Delta and Eurostar lounges.  Our American Express Platinum review is here.

American Express Preferred Rewards Gold

You get a Lounge Club card loaded with two free visits to any Lounge Club network lounge – see the list here.  The list is slightly shorter than the Priority Pass list, but not by much.  Additional visits are charged at £20 per person.  You get two more free visits for every year you keep the card.  No annual fee in Year 1.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard

You get a free LoungeKey card allowing you access to any property in the LoungeKey network.  Guests are charged at £20 although regular travellers will find it cheaper to pay £60 for a supplementary credit card (adults only, of course).  The card has an annual fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

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Comments

  1. CardiffJock says:

    Hi all question on buying IHG points..

    If I buy them on my IHG Premium (or whatever it’s called – the one with the £99 fee 🙂 ) as I think you buy in dollars will I still be liable for the 3% loading for non-sterling?

    I could alternatively shove it all thru on my curve blue (and only pay 2% above £500?) – curve is linked to my IHG anyway

    Not sure which of these would garner most IHG points on the purchase either. Will prob spend £1,500 or so on this

    What would you chap(esse)s do?

    Cheers

  2. Prins Polo says:

    I booked a hotel through hotels.com and the hotel was closed during the dates booked. Hotels.com however refuses to refund the money saying the booking was non-refundable and it’s only offering a voucher. I had countless discussions with them, with no luck.

    The problem is, I paid GBP 400 using the hotels.com rewards and the remaining GBP 100 using the credit card. I’m sure I can get the credit card portion back from Amex but don’t want to lose the remaining 400.

    Any ideas what to do? Hotels.com claiming the booking was non-refundable obviously doesn’t make sense – the hotel emailed me a few days before the stay confirming it’s closed and won’t be accepting any guests in the near future…

    • Lady London says:

      If you pay even £1 of anything on a uk credit card and the rest by another card ir method then the card is jointly liable for the whole amount of the purchase.

      so you could do a section 75 claim by contacting your credit card. you can get refund or replacement cost and consequential extra costs even if higher.

      if cardco refuses take them to the FOS ie Ombudsman complaint against the card.

      otherwise for card, refund request via chargeback. no extra costs covered but cardco more likely to prefer this way but beware long delays. you still retain s75 rights ( beware any max time to put in a claim) if you try chargeback first.

      Insurance if you have it, after that.

      Sue them as last resort as that takes time and you may get judgment but not be able to recover if insolvent defendant etc.

      • Lady London says:

        read again you only paid part on card so to get the whole amount back try Amex’s own policies if it was their card (just in case they are willing to pay). chargeback wont work to get the full amount back but s75 should. later methods are more trouble but your claim would be for the full amount.

        • Although s75 won’t apply if it’s a charge card. In which case it depends on what Amex’s own policies say, not what the Consumer Credit Act says.

    • JohnG says:

      You may well struggle on getting the hotel.com credit back, my understanding is that points or credits within membership schemes will almost certainly not be considered under S75 or similar and allow the company offering the points a lot of discretion depending on the terms of the scheme.

      You are certainly entitled to your £100 back as cash and I’d make clear that you’ll take it up with Amex if they don’t give it back; but you may need to suck it and accept what you can get for the remaining balance.

    • TGLoyalty says:

      Are they offering you your £400 of rewards nights plus £100 as a voucher?

      What’s the issue you’ll need to book 4 nights via them anyway.

      If you expect £500 as cash then I don’t see why that would ever happen.

      • Prins Polo says:

        No, they’re offering a voucher at the hotel in question to be used in the next 12 months. The hotel is in Turks & Caicos and I’m not really interested in a voucher. If they were offering the reward nights back, I’d take them any time.

  3. Kate Last says:

    I think many of us learned the hard way that hotels.com is a vendor that does not have its customers at its heart. Anyone continuing to book non refundable rates through them is in my opinion putting their money at risk. Personally, I cannot see returning to use them so my annual spend of £20k per year will look for other venues.

  4. Scottex says:

    Aspire lounge at Edinburgh has just reopened, same price pre covid, but now limit you to 3 alcoholic drinks and no buffet service food from a restricted menu – It will be Weatherspoons for me. Convienient or what Aspire ?

  5. AJames says:

    Glasgow lounges.
    thanks for the information on the the lounges at Glasgow.
    Please can you check the statement:
    “I assume that … Lounge Club … will continue to be accepted for the UpperDeck part of the Lomond Lounge.”
    I didn’t know that Lounge Club was accepted for the Upperdeck Lounge at Glasgow. It has not been on the list of lounges on the Lounge Club website.
    Many thanks.

    • Hmmm …. you could be right. It definitely was at some point, because I referred to it in a previous review. I admit I didn’t bother double checking it again. I will correct.

  6. This article appears to be incomplete. You have written “you can check this via…” or similar a number of times in the article without including the link after typing “via”

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