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Goodbye Virgin Flying Club miles …. hello Virgin Points

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Virgin Atlantic and Virgin Red have launched the first stage of the new Virgin Group-wide loyalty scheme today.

From today, Virgin Flying Club miles are known as Virgin Points.

Virgin Points becomes the currency of Virgin Flying Club. The Virgin Flying Club brand is not going anywhere.

This is, for now, purely a cosmetic change. 1 Virgin Point is exactly the same as 1 Virgin Flying Club mile used to be. You earn the same and spend the same.

As part of the switch, Virgin Points is moving to ‘no expiry’. It was always very unlikely that your Virgin Flying Club miles would expire, given that it required no earn or burn activity for three years, but ‘no expiry’ is now formalised.

What happens in the future?

This is stage one of an ambitious plan to create a Virgin Group-wide loyalty scheme. Coming soon, you will be able to earn and spend Virgin Points across a range of Virgin-branded companies.

In the UK, this potentially means Virgin Media and Virgin Active if they have chosen to get involved, as well as smaller ventures such as Virgin Wines.

We may also interesting opportunities from Virgin Voyages and Virgin Hotels.

Virgin Red supplied us with some surprisingly un-cheesy quotes:

Kelly Best, Chief Marketing Officer for Virgin Red, says:

“Virgin Points – the new reward currency for Virgin companies – has launched today.  This is in preparation for the launch of Virgin Red, a new Virgin-wide rewards club which will be revealed soon. Unlike other loyalty programmes where points vanish, our points have no use-by-date – so no matter what life throws at our members, Virgin Points can be used whenever they want.  

“Because Virgin Points will eventually be the currency used across all of the different Virgin companies, Flying Club miles have been rebranded to Virgin Points today. This rebrand doesn’t change how existing Flying Club members can collect or spend points around the globe – except that members can relax safe in the knowledge that Virgin Points will never expire.”

Siobhan Fitzpatrick, Chief Digital & Marketing Officer at Virgin Atlantic, said:

“We’re committed to supporting our most loyal members and creating opportunities for them to enjoy their hard-earned rewards. Flying Club miles have now changed to Virgin Points, which unlike currencies in other loyalty programmes, will never expire. This means members can build up their Virgin Points balance, for as long as they want, and redeem at their leisure, now or in the future.

Virgin Points have exactly the same value as miles and members can continue to earn and redeem these across Virgin Atlantic, Delta and other partners as they do today, as well as collect tier points. The change in currency provides greater peace of mind for our members and paves the way for an expanded range of ways to earn and spend Virgin Points. To mark this milestone and reward our members as they plot their future travel plans, we’re offering double Virgin Points on every Virgin Atlantic flight booked directly with us by 1st October 2020.

Double points?

Yes. You can earn double Virgin Points on all Virgin Atlantic flights, in all classes, booked between today and 1st October.

Flights must be booked directly on the Virgin Atlantic or Virgin Holidays websites, or via the call centre, to qualify.

Flights must be Virgin Atlantic operated, not codeshares. There is no deadline for when the flight must be taken. There is no tier point bonus.

You can see full details of the double points offer on the Virgin Atlantic website here.

Conclusion

It’s good to finally see some movement with Virgin Red after delays. Today’s move doesn’t have any real impact for most members, however.

The real changes will come when we start to see new earning and spending partners coming on board in the future. We will share these developments as we get them.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (July 2024)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points (TO 16TH JULY), FREE for a year & four airport ….. Read our full review

The Platinum Card from American Express comes with 40,000 Membership Rewards points, which convert into 40,000 Virgin Points.

The Platinum Card from American Express

40,000 bonus points AND (to 27th August) £400 to spend at Amex Travel Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

(Want to earn more Virgin Points?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)

Comments (53)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Sundar says:

    No expiry is a good move !

  • marcw says:

    So they are splitting the frequent flyer and loyalty program. Interesting.

    • Rob says:

      Yes, although no different to BA – Exec Club is totally separate to Avios.

      • marcw says:

        Yes, but Avios is associated with the flying customers. Virgin Points will be associated with the Virgin Group. I find that interesting.

  • Cal says:

    So this offer would presumably combine with the additional points offer on the VS credit card?

    Could be quite lucrative factoring in the extra voucher as well. I have no idea where or when to book a trip though.

    • Ed says:

      Did anyone find out whether the upgrade voucher for £500 spend is open to all Reward+ card holders? I didn’t get the email and can’t see any mention of the offer (outside of blogs).

      • Rob says:

        Yes, open to all. You probably opted out of emails.

        • ChasP says:

          I didn’t opt out (and get Virgin crap to prove it ) and didn’t get an e mail

        • Kirsty says:

          I’ve had the Reward + card for two years and am opted in to emails from both Virgin Money and Virgin Atlantic, but I haven’t received an email re the double points/upgrade voucher offer. I contacted Virgin Atlantic to query it (as I am planning on booking flights with them in the next couple of weeks) and was informed the offer is targeted 🙁

          • Michael says:

            What is this voucher please explain or upload link, never heard anything?

          • David says:

            Hello Kirsty,

            I have reached out to Virgin Money via Twitter and they have confirmed the double points (and upgrade voucher for Reward+) promotion is not targeted and available for all cardholders.

  • Oh! Matron! says:

    I’m guessing that this effectively safeguards the points should VS go under, although your ability to spend this may be reduced

    • Rob says:

      Highly unlikely. This is only true if Red has enough £ to pay for redemptions. Me and the missus have almost 2m VS miles between us. Do you seriously believe Red is keeping £10k in the bank so we can have a (crappy) 0.5p per point redemption if the airline dies?

      Red would, I’m sure, be trading illegally and be technically insolvent (as would Avios) if it wasn’t for the fact that it can decide with no notice that our points are now worth 0.0001p.

  • RussellH says:

    “No expiry” is not that surprising, IMHO. Delta is already “No expiry”

  • ankomonkey says:

    I’m saving up to fly Virgin Galactic to Saturn. Does anyone know if they serve afternoon tea on that route in Y?

    • Peter K says:

      Premium and above only I’m afraid 😁
      I’d be careful booking that route with Virgin points. If Virgin Atlantic go bust while you are on the flight they restrict the oxygen allowance until another form of payment can be authorised 😉

    • Rob says:

      Eric Lanlard, who does the afternoon teas, is actually on the Virgin Galactic waiting list, so if you’re with him I am sure you will get fed.

    • Lady London says:

      Why Saturn? Why not go all the way to Jupiter ?

      • DB2020 says:

        Would one not have to go past Jupiter to get to Saturn? 😉

        For the last few months, Jupiter, Saturn and Pluto have been visible to the naked eye on any clear night, if one looked above the southern horizon.

        Jupiter has been the brightest, as expected, but all three have been visible. Looking at them through a telescope has been mesmerising. And a great distraction from the joys of life on this planet.

  • mr_jetlag says:

    “so no matter what life throws at our members, Virgin Points can be used whenever they want.”

    Interesting choice of words. I wonder if “airline bankruptcy” was uppermost in mind when writing that!

  • rams1981 says:

    Any move to family pooling of points like BA?

    • Rob says:

      Seems not, at least so far.

    • James. says:

      There is a way you can use 2 flying club accounts to purchase reward flights. I could be wrong but vaguely remember having this conversation with Customer Services (to combined wife and my accounts). They said that:

      1) wife would need to authorise me on her account
      2) a request should be made to transfer miles from her to me (free)
      3) make a booking within 24 hours otherwise miles bounces back to original account.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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