British Airways finally brings back online cash refunds

Back in March, British Airways blocked online refund requests, forcing you to call the (extremely congested) call centre and ask for one instead.

(One of our most read articles this year, with over 100,000 page views, was how to work around this block by disabling javascript. Unfortunately, this too was eventually blocked by BA.)

Exactly eight months later, it has decided to re-instate refund requests to its website.

You can now request a refund for a cancelled flights with this form on ba.com.

At the moment, the form is only available for cancelled flights.

If you have an Avios booking and your flight is still operating, cancellations still need to be made by telephone if you want your cash returned. You can request a voucher online but, for Avios bookings, there is little benefit in doing this unless you want to artificially extend the life of your British Airways companion voucher to 30th April 2022.

---

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

There are two official British Airways American Express cards with attractive sign-up bonuses:

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

SPECIAL OFFER: Until 12th May 2024, the Capital on Tap Business Rewards Visa card is offering a bonus of 30,000 points, convertible into 30,000 Avios. You must have a Limited Company to apply. Click here to learn more and click here to apply.

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.