Back in March, British Airways blocked online refund requests, forcing you to call the (extremely congested) call centre and ask for one instead.
Exactly eight months later, it has decided to re-instate refund requests to its website.
At the moment, the form is only available for cancelled flights.
If you have an Avios booking and your flight is still operating, cancellations still need to be made by telephone if you want your cash returned. You can request a voucher online but, for Avios bookings, there is little benefit in doing this unless you want to artificially extend the life of your British Airways companion voucher to 30th April 2022.
How to earn Avios from UK credit cards (January 2021)
As a reminder, there are various ways of earning Avios from UK credit cards. Many cards also have generous sign-up bonuses!
There are two official British Airways American Express cards:
You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:
Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.
If you have a small business, we especially recommend Capital On Cap’s Visa card which comes with a generous bonus worth 10,500 Avios:
(Want to earn more Avios? Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)