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Review: the DoubleTree Manchester Airport hotel

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This is our review of the DoubleTree Manchester Airport hotel.

Last month, the Hilton Manchester Airport hotel quietly rebranded as a DoubleTree.

These changes usually happen when a hotel no longer meets the standards required to retain the Hilton brand but wants to stay within the Hilton ‘family’. However, a number of readers sprung to the defence of the DoubleTree, saying that it had recently been refubished and was looking good.

DoubleTree Manchester Airport exterior

Reader Vasco had recently stayed at the hotel and offered to write a review of the ‘new’ DoubleTree Manchester Airport for us to help resolve the issue.

The official hotel website is here if you want to find out more.

Over to Vasco:

“I hadn’t stayed at the DoubleTree Manchester Airport when it was a Hilton, so I can’t compare. It does look like it has been refurbished recently.

DoubleTree Manchester Airport lobby

This refurbishment has been very good in the common areas, which looked great.

DoubleTree Manchester Airport corridor

There was a (small) gym which was operational, although due to Covid it was required to book it in advance. I didn’t use it, but it seemed pretty well equipped.

DoubleTree Manchester Airport gym

Location

DoubleTree Manchester Airport is located across a dual carriageway from Manchester Airport railway station, but it wasn’t very easy to work out how to actually get from one to the other.

What I eventually ended up doing (with some educated guessing and the help of Google Maps) was to go from the station platforms to the adjacent bus terminal, then walk across the bus loading area (which seems to be technically prohibited, but there weren’t any buses about so I thought I’d try my luck), then walk a bit down the dual carriageway Outwood Lane until I found a concreted gap in the mostly grass central reservation.

Not the most pleasant thing to do dragging two suitcases, but there is a traffic light controlled crossing a bit further north.

If you’re coming by car you should have a much easier time, as there is parking available for £15 a night.

DoubleTree Manchester Airport view

Arrival at DoubleTree Manchester Airport

On arrival, I was greeted by a very pleasant member of reception staff who checked me in.

As a Gold member of Hilton Honors I was upgraded from the Queen Room I’d booked to a King Deluxe Room.

I could have opted to check in with the app completely contact free, but I avoid doing that as I’m not confident of getting any upgrades that way.

Rooms at DoubleTree Manchester Airport

The room was large, and the bed was very comfortable.

DoubleTree Manchester Airport King room

I was slightly taken aback by the presence of a portable electric heater, but this wasn’t needed at all.

DoubleTree Manchester Airport heater

Remember that this was a King Room, and I’d expect the base Queen Rooms to be a bit smaller.

DoubleTree Manchester Airport amenities

I liked that there was a full sized desk I could work in, and that rarest of amenities nowadays, a ceiling light.

DoubleTree Manchester Airport desk

The bathroom was a mixed bag. It was definitely clean, and I know some people will appreciate the individual sized Crabtree & Evelyn toiletries and bar soap, but I personally dislike them.

DoubleTree Manchester Airport bathroom

This is also where you can see a few corners were cut in the refurbishment, such as just filling up holes in the tiles where some fitting was fixed before rather than replacing the tile altogether. Very shoddy workmanship!

I had a bit of trouble figuring out the shower as well, but I worked it out in the end. I’d add that I slept well, despite going to bed at a much earlier time than usual.

Room service

As Manchester is in Tier 3 the restaurant was closed, but room service was operational.

They waive the £5 tray charge if you came to collect the tray yourself. I ordered fish and chips which was surprisingly good, especially the chips which definitely hadn’t been microwaved.

DoubleTree Manchester Airport room service

There is slightly threatening communication about outside food and beverage not being allowed. I doubt it’ll stop anyone sneaking beer in, especially as nothing is said about this when booking and it doesn’t set a very friendly tone.

This is in complete contrast to every member of staff I’ve encountered, who were all extremely pleasant and willing to go above and beyond, even offering extra DoubleTree cookies!

I also declined the grab and go breakfast I was entitled to as a Gold member, as I had a 6am flight and really didn’t feel like anything when I left at about 4:30am.

Little did I know that Air France flights operated by Hop don’t serve anything but a glass of water, even in business class, but that’s a rant for another day….

Booking DoubleTree Manchester Airport

I paid £71 for this particular stay. The room and dinner earned me a total of 3,394 Hilton Honors points and two elite night credits thanks to the current promotion.

£71 is a little steep perhaps, but the location is very convenient once you get the hang of it, staff were great and the rooms have all you could want for a preflight stay.

I’ll definitely return when I’m next due to fly out of Manchester. Whilst the hotel may have ‘dropped’ from a Hilton to a DoubleTree, this is a very solid hotel following its refurbishment.”

You can see more and book on the hotel website here.


How to earn Hilton Honors points and status from UK credit cards

How to earn Hilton Honors points and status from UK credit cards (August 2022)

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American Express Platinum card Amex

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Did you know that the Virgin Atlantic credit cards are a great way of earning Hilton Honors points? Two Virgin Points can be converted into three Hilton Honors points. The Virgin Atlantic cards are the only Visa or Mastercard products in the UK which can indirectly earn Hilton Honors points. You can apply here.

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The conversion rate from American Express to Hilton points is 1:2.

Click here to read our detailed summary of all UK credit cards which can be used to earn Hilton Honors points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (53)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Tarmohamed says:

    Interesting note about outside food. I’ve never actually come across such notice (yet).

    • Chrisasaurus says:

      Hotel I last stayed in (also a DT but a different one) positively encouraged ordering in, despite also offering room service

      • memesweeper says:

        +1

        Since covid, I’ve seen it much more often and better organised in all the UK hotels I’ve stayed in this year.

    • ChrisW says:

      Surely it’s only done to try and encourage you to spend money on f&b at the hotel, rather than elsewhere?

      But yes, as the reviewer said, its unlikely to deter anyone.

      • TGLoyalty says:

        It would actively put me off staying.

        I’ll eat whatever I want in my room and decide where it’s coming from.

    • the_real_a says:

      What are they going to do confiscate my meal deal from Tesco? It reminds me of the attitude of B&B owners in the 1980`s…

  • Blenz101 says:

    If walking isn’t your thing they also offer a free shuttle between the terminals and the hotel. At least they did back in November when they were still a Hilton proper. Can’t imagine this has gone as it is their own bus and the trip to the terminals on foot isn’t great as described.

    • Vasco says:

      Was not operating at this time (not that I had any idea it existed, as I’d never stayed there before).

  • Kev says:

    From the hotel, if you turn left out of the exit, there is a path that runs towards the airport, and the Clayton Hotel. It is a little tricky to find or know that it exists.

    However, the easiest way is to cross the road, walk through the bus station and enter the train station. Up the escalators and follow the walkway to the terminal.

    • Tiff says:

      If it’s dry, I’d just walk across the car park instead of using the skyway. Quicker and avoids waiting for the lifts.

  • Tariq says:

    Given the heater, presumably there is no AC/climate control in the room.

  • Ryan says:

    Interesting you dislike checking in online and/or via the app for fear of not being upgraded. This is something I also do myself.

    • A says:

      Me too – I’ve got nothing to back this up beyond instinct but have definitely had plenty of on check on upgrades following lots of typing so assumed that involved some form of search or similar at the time

    • Rob says:

      Me too!

    • TGLoyalty says:

      Worth checking the “My Stay” tab on the app it shows if you’ve been pre upgraded.

      If I’m not arses about an upgrade I’ll just check in via app and last 3 times checking “my stay” shows I’ve been upgraded anyway.

  • Alan says:

    I stayed there a couple of years ago – looks like they’ve definitely spruced up the entrance but the filled in tiles, etc sound similar to when I was there! The breakfast buffet was decent and hopefully will come back in due course. Agree they could definitely do with a properly signed walking route given how close it is – much quicker than waiting for the shuttle if you’ve just missed it.

  • Neil says:

    I’ve stayed here before and yet he photos now make it look a lot brighter. I’m all for radiators over air conditioning.

    Their breakfast was one of the best selections of a hotel too.

  • Rob M says:

    Looks good. In my experience the queen and king rooms in other doubletrees – e.g. Leeds/ Sheffield/ Tower of London are almost exactly the same – except the bed is a king rather than a queen. Might be different here though. I actually prefer the doubletree brand to some Hilton branded hotels. An example is Leeds – the Hilton round the corner feels dated compared with the doubletree.

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