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Review: the DoubleTree Manchester Airport hotel

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This is our review of the DoubleTree Manchester Airport hotel.

Last month, the Hilton Manchester Airport hotel quietly rebranded as a DoubleTree.

These changes usually happen when a hotel no longer meets the standards required to retain the Hilton brand but wants to stay within the Hilton ‘family’. However, a number of readers sprung to the defence of the DoubleTree, saying that it had recently been refubished and was looking good.

DoubleTree Manchester Airport exterior

Reader Vasco had recently stayed at the hotel and offered to write a review of the ‘new’ DoubleTree Manchester Airport for us to help resolve the issue.

The official hotel website is here if you want to find out more.

Over to Vasco:

“I hadn’t stayed at the DoubleTree Manchester Airport when it was a Hilton, so I can’t compare. It does look like it has been refurbished recently.

DoubleTree Manchester Airport lobby

This refurbishment has been very good in the common areas, which looked great.

DoubleTree Manchester Airport corridor

There was a (small) gym which was operational, although due to Covid it was required to book it in advance. I didn’t use it, but it seemed pretty well equipped.

DoubleTree Manchester Airport gym

Location

DoubleTree Manchester Airport is located across a dual carriageway from Manchester Airport railway station, but it wasn’t very easy to work out how to actually get from one to the other.

What I eventually ended up doing (with some educated guessing and the help of Google Maps) was to go from the station platforms to the adjacent bus terminal, then walk across the bus loading area (which seems to be technically prohibited, but there weren’t any buses about so I thought I’d try my luck), then walk a bit down the dual carriageway Outwood Lane until I found a concreted gap in the mostly grass central reservation.

Not the most pleasant thing to do dragging two suitcases, but there is a traffic light controlled crossing a bit further north.

If you’re coming by car you should have a much easier time, as there is parking available for £15 a night.

DoubleTree Manchester Airport view

Arrival at DoubleTree Manchester Airport

On arrival, I was greeted by a very pleasant member of reception staff who checked me in.

As a Gold member of Hilton Honors I was upgraded from the Queen Room I’d booked to a King Deluxe Room.

I could have opted to check in with the app completely contact free, but I avoid doing that as I’m not confident of getting any upgrades that way.

Rooms at DoubleTree Manchester Airport

The room was large, and the bed was very comfortable.

DoubleTree Manchester Airport King room

I was slightly taken aback by the presence of a portable electric heater, but this wasn’t needed at all.

DoubleTree Manchester Airport heater

Remember that this was a King Room, and I’d expect the base Queen Rooms to be a bit smaller.

DoubleTree Manchester Airport amenities

I liked that there was a full sized desk I could work in, and that rarest of amenities nowadays, a ceiling light.

DoubleTree Manchester Airport desk

The bathroom was a mixed bag. It was definitely clean, and I know some people will appreciate the individual sized Crabtree & Evelyn toiletries and bar soap, but I personally dislike them.

DoubleTree Manchester Airport bathroom

This is also where you can see a few corners were cut in the refurbishment, such as just filling up holes in the tiles where some fitting was fixed before rather than replacing the tile altogether. Very shoddy workmanship!

I had a bit of trouble figuring out the shower as well, but I worked it out in the end. I’d add that I slept well, despite going to bed at a much earlier time than usual.

Room service

As Manchester is in Tier 3 the restaurant was closed, but room service was operational.

They waive the £5 tray charge if you came to collect the tray yourself. I ordered fish and chips which was surprisingly good, especially the chips which definitely hadn’t been microwaved.

DoubleTree Manchester Airport room service

There is slightly threatening communication about outside food and beverage not being allowed. I doubt it’ll stop anyone sneaking beer in, especially as nothing is said about this when booking and it doesn’t set a very friendly tone.

This is in complete contrast to every member of staff I’ve encountered, who were all extremely pleasant and willing to go above and beyond, even offering extra DoubleTree cookies!

I also declined the grab and go breakfast I was entitled to as a Gold member, as I had a 6am flight and really didn’t feel like anything when I left at about 4:30am.

Little did I know that Air France flights operated by Hop don’t serve anything but a glass of water, even in business class, but that’s a rant for another day….

Booking DoubleTree Manchester Airport

I paid £71 for this particular stay. The room and dinner earned me a total of 3,394 Hilton Honors points and two elite night credits thanks to the current promotion.

£71 is a little steep perhaps, but the location is very convenient once you get the hang of it, staff were great and the rooms have all you could want for a preflight stay.

I’ll definitely return when I’m next due to fly out of Manchester. Whilst the hotel may have ‘dropped’ from a Hilton to a DoubleTree, this is a very solid hotel following its refurbishment.”

You can see more and book on the hotel website here.


How to earn Hilton Honors points and status from UK credit cards

How to earn Hilton Honors points and status from UK credit cards (August 2022)

There are various ways of earning Hilton Honors points from UK credit cards.  Many cards also have generous sign-up bonuses.

Do you know that holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Radisson Rewards Gold and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

EDIT: Until 25th October 2022, there is an exceptionally generous sign-up bonus on The Platinum Card. You will receive 60,000 Membership Rewards points – double the usual amount – and £200 to spend at Amex Travel. You need to spend £6,000 within six months to earn the bonus.

American Express Platinum card Amex

The Platinum Card from American Express

60,000 points, £200 travel credit and an unbeatable set of travel benefits – for a fee Read our full review

Did you know that the Virgin Atlantic credit cards are a great way of earning Hilton Honors points? Two Virgin Points can be converted into three Hilton Honors points. The Virgin Atlantic cards are the only Visa or Mastercard products in the UK which can indirectly earn Hilton Honors points. You can apply here.

You can also earn Hilton Honors points indirectly with:

and for small business owners:

The conversion rate from American Express to Hilton points is 1:2.

Click here to read our detailed summary of all UK credit cards which can be used to earn Hilton Honors points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (53)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Ryan says:

    On another note, when I stayed there July 2019, unlike lots of other Hilton’s, their redemption rates for a family room were the same as a double/twin.

    Not only that, in the evening, children under 12 ate free from a set kids menu as long as adults paid (not from the kids menu!) from a fairly standard and acceptable bar menu.

    Furthermore as a Diamond member, and available to Gold also, the complimentary breakfast for the four of us was very welcome.

    All in all, fantastic value at just 25,000 points.

    • Anna says:

      I’ve just posted re this, Ryan, sadly the low points rates for family rooms seem to be no more!

      • Ryan says:

        Well that’s a shame! As you say also, the ‘Airport Hotel’ is a term to be used very loosely!

  • Anna says:

    We’ve stayed here several times as they do reasonable park and fly packages but also used to offer family rooms for 30k points – this seems to have disappeared with the re-branding, unfortunately and it’s more like 60 – 70k!

  • AJA says:

    I too am a fan of the Doubletree brand. Maybe I pay too much for hotel rooms but I don’t think £71 per night is overly pricey.

    I never understand why people decline breakfast particularly when it is a benefit of status. I always have breakfast. And at the moment when it seems to be served in a bag simply grab n go at least you can eat it later at your convenience. Also bearing in mind the reduced offerings on board aircraft these days.

    Hotel looks OK for one night, the bed looks comfortable but room decor is a bit bland and heavy on the colour grey. It’s at least 10 years since I last flew from Manchester and I have no plans to visit but I’d stay there based on this review, even based on the slightly awkward pedestrian access.

    • TGLoyalty says:

      Sometimes I just cba to get up before it finishes. On the grab and go it’s not usually my kind of food (high carb high sugar long life stuff ) I’d rather most of it didn’t go in the bin and I’ll buy something I like elsewhere.

    • Vasco says:

      Opposite to TGLoyalty, my flight was at 0610, so I left the hotel a little before 5. Didn’t really feel like breakfast (and I don’t eat it most days anyway).

  • Anna says:

    Having read the review properly now – £71 is just about the lowest rate you’ll ever get here . Prices on site at MAN tend to be high, especially at peak times, probably due to there only being a handful of hotels actually on site (there are many that claim to be airport hotels but which require a minimum 15 – 20 minute drive or taxi ride to get to the terminals.) We’re booked to stay on park and fly in April (refundable, obviously) – you can get parking packages which work out at less than standard daily parking rate and you get to leave your car at the hotel instead of having to take it off site like some places which is extremely convenient, especially on the return!

  • memesweeper says:

    ‘I had a bit of trouble figuring out the shower’

    Not just me then! 🙂

  • Andrew Wells says:

    The hotel doesn’t have King Deluxe rooms, so I think the upgrade was from a Queen Room to a Queen Deluxe. Pretty much the same rooms, just with better soundproofed windows and they used to stick a few extras in the room, although they probably won’t be at the moment.

    From the photos, the rooms are the same as the renovated rooms that they started a couple of years ago, so they have presumably finished the rooms off and changed to DT once done. The bathrooms very much look like they haven’t had an update, which is consistent with the renovated rooms done previously.

    It’s a decent enough property and as others have said, £71 is definitely at the lower end for here. I personally prefer the Marriott, which even though it is off site, the shuttle service doesn’t make it too much of a chore to get to the airport from their location.

    • Vasco says:

      Oddly, they don’t show up if you go to the room types section on the Hotel Website, but if you try to make a reservation they clearly appear in the room options. It’s definitely what the Hilton Honors app told me I was at.

    • AlanC says:

      Andrew. I’m at the doubletree Edinburgh airport tonight. Lowest price I have seen at £36. Huge refurbed double double. No diamond benefits though.

  • Pid says:

    At least you still got a cookie! None offered when I was recently at the DT Swindon, although I did not ask as I assumed they had stopped giving them out due to COVID.

    The kids eat free more than made up for it though as they had no kids menu so 4 adult meals and puddings were ordered, with only two paid for.

    • Rhys says:

      I was surprised too – none of my recent DT stays have come with a cookie!

    • TGLoyalty says:

      COVID stopped cookies any angle to save a penny.

    • Vasco says:

      I wasn’t offered, but when I came downstairs to take some pictures of the common areas I saw a jar of them for sale and remembered. When I asked for one, they were available.

      The second cookie was offered when I came back to collect dinner, but I declined for the sake of my waistline 😉

  • ChrisW says:

    I like Doubletree – I think it’s a really solid Hilton brand.

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