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WORLD EXCLUSIVE: new Qatar Airways 787-9 business class seat revealed

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Qatar Airways is adding another business class seat type to its line-up. The new seat will be fitted on its Boeing 787-9s, due to make their debut later this year.

Qatar’s industry-leading Qsuite was originally launched on its A350 fleet in 2017, enabled by the A350’s wide fuselage (the official Airbus designation is A350-XWB, which stands for eXtra Wide Body).

You can read our review of Qsuite on the A350 here.

Qatar Airways made full use of the A350’s 5.61m cabin width. The problem was that it had designed a business class seat that was physically too large to retro-fit on smaller aircraft types such as the Boeing 787-9 (below) which is ‘only’ 5.49m wide.

Qatar Airways’ 787-9s

This is how business class looks on the older Qatar Airways Boeing 787-8 fleet:

This is the Collins Super Diamond seat, which British Airways used as the basis for its Club Suite.

Qatar Airways was originally supposed to take delivery of the first of its Boeing 787-9s in 2019. Whilst the aircraft were built and ready to go, Qatar’s new business class seat was still on the drawing board. At the time, Akbar Al Baker, Qatar’s CEO, said:

“It will have QSuite – the first time QSuite will debut on the 787, but it will be a new variant, next-generation QSuite.”

Qatar Airways wasn’t ready to fit an older seat design on its 787-9s so the aircraft have been sitting in storage for the past two years – waiting for their debut this year.

Since then, Al Baker has moderated his comments. Last year, he suggested that “it will be a modified version of the 1-2-1 seat we have in the past.”

Qatar’s next-generation Qsuite on its 787-9s

The new seat was due to be unveiled at the ITB Berlin travel show in 2020 which ended up being cancelled. The rumours at the time were that the door would be lower, due to passenger feedback, and that the overall seat would be substantially lighter.

We now have the first image of how Qatar’s new Qsuite will look like on the 787-9 fleet.

Whilst the image quality isn’t great, it gives a good impression of what the new suite is meant to be like:

Qatar Airways Qsuite 787-9
The new 787-9 Qsuite business class seat

The first thing to note is that this version of Qsuite is almost entirely unrelated to the original Qsuite now on Qatar’s A350s and Boeing 777s. It is also not the same seat as used on its 787-8s, A380s or older A350s.

At first glance, this looks incredibly similar to the Cirrus NG seat that Virgin also used for its A350 Upper Class Suite.

However, it is actually the Adient Ascent seat which was only certified for use in January. That would make Qatar Airways the first airline to use the Adient Ascent seat and would explain the 2 year delay…

The Adient Ascent is a reverse herringbone seat, which means that window seats face the window and the centre pairs face the aisle.

You can see more of the similarities when you compare it to the original, unmodified design concept for the Adient Ascent:

Adient Ascent business class seat

The easiest way to spot the similarities are in the adjustable arm rest and the seat controls.

Qatar Airways seems to have kept customisation to a minimum with the Adient Ascent, which features a fully closing door as standard. The biggest changes appear to the finish of the seat, rather than any major structural changes.

The seat also appears to have a fully retractable centre divider, which means that couples travelling together will have the option to create a more open suite, although you will still be facing away from each other at an angle.

On a side note, it is interesting that Qatar Airways has chosen the Adient Ascent rather than the Super Diamond, which it already uses on its 787-8s, A380s and older A350s. British Airways has added fully closing doors to their Super Diamond derivative, so what does the Adient Ascent offer that Super Diamond doesn’t?

How does the 787-9 Qsuite compare to the original A350 Qsuite?

Let’s be honest – the new 787-9 seat is NOT Qsuite. Whilst it does have fully closing doors – a trend that Delta launched with its Delta One suite in 2016 and which Qatar followed up with the Qsuite in 2017 – the new seat is, fundamentally, an off-the-shelf seat.

This original Qsuite, on the other hand, is a fully-bespoke seat that allows for a number of innovations no other seat on the market has, including the ability to turn a pair of seats into a double bed:

…. or a set of four Qsuites into a shared space for a family or business partners:

Whilst it does look like you will be able to turn the centre pair into a double bed, it’s not entirely clear how this works, given the reverse herringbone layout of the cabin.

That said, Qatar’s new Qsuite-lite will hopefully be a fantastic product and competitive with the best on the market. It just isn’t Qsuite.

Hopefully we will get a closer look at Qatar Airways’s new business class seat very soon and see for ourselves. The 787-9 is due to operate routes such as Milan, Madrid, Athens, Kuala Lumpur and Manchester.

Comments (64)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Tarmohamed says:

    We really enjoyed the original QSuite. It’s a shame we don’t see it on the 787’s as they’re slightly difficult to manage when you’ve got a 2 year old in their own seat.

  • Mouse says:

    If the difference in width between the A350 and 777-9 is only 12cm as per the article, it’s amazing to me that they couldn’t find a way to shave 3cm off the width of the qsuite to squeeze it in.

    • chabuddy geezy says:

      It’s interesting that the Qsuite is based on the Etihad Business Studio, and that features on their 787s.

      • Opus says:

        Qsuite will only continue on the 777/777X and 350-1000s. Its a very heavy seat. if you compare a QR 35K empty weight to a BA 35K empty weight the difference is massive. I am happy with this seat or Qsuite. I obviously prefer Qsuite, but this also a step up from super diamond but. not qsuite. it’s like a middle ground and I’ll take it.

        I also think that is why QR has also not elected to move these to their remaining 900 series. I think they may be getting this seat, but its the same way BA could not fit first class doors on the 787-10 but could fit them in on the 777-300ER.

        Although there are 787s with first class doors – i.e. Oman air and Etihad but theses airlines the big thing here for them is weight more than anything else

        • Rhys says:

          Is the Adient Ascent better than Super Diamond though? I really, really like Super Diamond – I think the fixed screen and tray table work really well, and with doors on as BA have done it is my favourite off-the-shelf seat.

          That said, I have yet to try the Ascent….

          • Opus says:

            You raise a good point Rhys. Okay, let me not say step up but I think it has an edge, this seat I think comes with wireless charging as standard and some other cool features which I am yet to see on super diamond, I mean those are easily transferrable features but its nice, also, the door on this seems higher than what super diamond has on offer. Many who say they have tried it airshows say it’s very very good. But we just have to wait and see. the 787-9 kicks off this June with Madrid, Milan and a few others, first service to the UK should be Manchester in October

  • Andrew says:

    I’ve never really enjoyed my QSuite flights as much as my super-diamond flights with QR – I’m not sure why but I think it’s because the crew are usually so attentive and in QSuite they forget about you a bit. I always chose A380 over a QSuite A350/777 as I preferred the seat and the option of the bar too.

    • Stu says:

      Hear hear, I’ve not (yet) done Q-Suites as our selection of flights on them last year were cancelled for obvious reasons but I dislike the feeling of being hemmed in. Give me the light, open but exclusive environment of the 787-8 any time.

    • Tom says:

      Yep. I haven’t flown Qsuites for 18 months or so now, but that was always the case for me, too. Seems to be a combination of the level of privacy and Qatar expecting the crew to provide first-class level service with a business class number of cabin crew. Service may be fine on more lightly loaded flights, but it was very noticeable on LHR flights with a full cabin. Way too many forgotten drinks orders, etc. Hard product is great though. I actually started flying Emirates and Oman Air instead sometimes which is probably not what Qatar wanted to achieve with Qsuites!

    • Sam G says:

      Agree, we did GOT-DOH-SIN in Jan 2020 & we enjoyed our 787-8 legs far more than the A350-1000 qsuite. We found the centre seats without air vents are unbearably hot and the whole service just seemed to be a lot less natural / lots more use of the call bell needed. I also prefer the openness of the 787 cabin

      Same happens on BA ying yang IME – you get better service in the aisle than the window as the crew can easily see you’ve finished or you can catch their eye for another drink etc

      • mr_jetlag says:

        for families, QSuite and the old BA J seat are perfect in terms of grouping. I hope we can avoid the new generation of isolated seats for a few years longer until my kids are old enough to want to shut themselves into a Club Suite for 8-12 hours…

    • John W says:

      +1 A380 with bar over Qsuite

  • Hardpack says:

    We had 4 flights sectors booked in qsuites but each time there was an aircraft change on the day so we got super diamond. I’d have liked to have tried a qsuite out but the chopping and changing of aircraft meant it wasn’t to be. I really liked the super diamond anyway

  • Stu says:

    Do we have any idea of the routes these’ll be on yet?

    • Alex Sm says:

      It’s in the last para of the article

      • Rhys says:

        To be fair, I just added that this morning 🙂

        • Alex Sm says:

          Oh I see… benefits of delayed reading 🙂 but kudos to you for good response to readers’ feedback

  • Catalan says:

    My initial thoughts of the new seat:
    1) disappointing
    2) underwhelming

  • Nick says:

    Nice to see them going backwards… will be interesting to see the QR-fanatics’ response (and excuses), as to me it seems rather underwhelming. Could also mark a return to ‘sensible’ design, rather than ‘blow-out’.

    Interesting that Rhys wrote this rather than Rob… would be interesting to see if their views differ in any way.

    • Rhys says:

      It’s more avgeeky, which is why I wrote it 🙂 I’m not sure Rob can tell a Super Diamond apart from a Cirrus NG!

    • Peter K says:

      I suppose with Rhys being the AV geek of the team this was right up his street 🙂

    • Opus says:

      It was never going to be revolutionary, from what the CEO said, it’s an off-the-shelf product, you will never get anything revolutionary from an off-the-shel product.

      I don’t know what you guys were expecting. QR is more than the seat, evidenced in the fact that half their fleet is still the original super diamond which is equivalent to going to the grocery store to buy a seat….everybody has it, but their service still remains the best in the world.

      • Rhys says:

        I think the mistake was in calling it the “next generation Qsuite,” rather than a new seat that complements its Qsuite. That set unrealistic expectations which Al Baker started walking back last year.

        • Opus says:

          Thats true. I don’t know why he did that. But I look forward to a review from HFP!

          • Eric says:

            People got confused because there is indeed a second generation Qsuite that was planned to debut on the 777X and latter A35K. Main updates are to do with weight savings.

  • Opus says:

    No guys I know this seat. This is Adient Ascent Seat. Go and look it up! It’s a new company by adient and Boeing. Their seats are nice IMO. It has a door and everything. And it’s high enough compared to BAS

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