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British Airways cuts 15% of its Gatwick short-haul flights for July, and 7% at Heathrow

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The aeroroutes.com website published an interesting list yesterday of British Airways short haul service cuts for July 2022.

The numbers are huge – far bigger than we imagined.

Flights from Gatwick have been reduced by 14% from this week vs last week, whilst flights from Heathrow have been reduced by 7%.

British Airways European cancellations July 2022

Here is the full analysis from AeroRoutes:

British Airways departures from London Gatwick (last week vs this week and the rest of July):

Alicante 54 to 45
Amsterdam 83 to 60
Antalya 31 to 26
Athens
19 to 17
Bari 27 to 24
Berlin 31 to 28
Bordeaux 58 to 49
Cagliari 31 to 29
Catania
30 to 27
Dalaman 41 to 34
Dubrovnik 31 to 29
Faro 56 to 36
Ibiza 46 to 38
Lanzarote
31 to 28
Madrid 31 to 27
Mahon 31 to 30
Malaga 63 to 43
Malta 31 to 23
Nice 66 to 62
Palma de Mallorca 41 to 28
Tenerife South 35 to 29
Thessaloniki 17 to 14
Venice 34 to 28
Verona 31 to 23

British Airways departures from London Heathrow (last week vs this week and the rest of July):

Aberdeen 136 to 122
Amsterdam 196 to 160
Athens 161 to 145
Barcelona 177 to 162
Basel/Mulhouse 69 to 64
Belfast City 98 to 89
Berlin 158 to 143
Bologna 91 to 84
Brussels 89 to 76
Budapest 96 to 91
Copenhagen 125 to 124
Dusseldorf
81 to 67
Edinburgh 284 to 271
Faro 80 to 77
Frankfurt 123 to 104
Geneva 182 to 161
Glasgow 251 to 245
Gothenburg 69 to 66
Hamburg 101 to 90
Hannover 48 to 45
Istanbul 84 to 81
Jersey 151 to 129
Larnaca 115 to 111
Lisbon 112 to 109
Lyon 75 to 72
Malaga 137 to 128
Manchester 163 to 150
Marseille 96 to 89
Milan Linate 103 to 98
Milan Malpensa 130 to 110
Munich 115 to 98
Naples 88 to 87
Newcastle 126 to 114
Nice 197 to 173
Palma de Mallorca 95 to 90
Paris CDG 190 to 167
Pisa 81 to 79
Prague 114 to 105
Rome 142 to 126
Stockholm Arlanda
110 to 96
Tirana 58 to 56
Toulouse 80 to 78
Valencia 59 to 57
Venice 115 to 109
Vienna 96 to 91
Warsaw 67 to 58
Zurich 104 to 91

The main driver behind these cuts is the lack of available ground staff to handle the aircraft, although the Gatwick changes may also be impacted by crew shortages at the new Euroflyer operation. The actual number of passengers handled will not change hugely, since passengers on cancelled flights will be rebooked.

It isn’t clear if British Airways has notified everyone whose flights have been cancelled. Announcements tend to be drip-fed into the system to manage the demands on call centres.

If you have a British Airways European flight in July you should check ba.com to see if seats are still being sold – if not, look out for a cancellation email. Note that BA will not rebook you until your flight has been officially cancelled, even if it has been pulled from sale.

(EDIT: as per the comments, double check at ba.com/schedules, just in case your flight is not showing because it is 100% full due to other cancellations and rebookings.)

The original analysis is on AeroRoutes here.


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Comments (117)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Jan M says:

    It’s the same everywhere. I mostly fly KLM and received a slew of emails from them over the past few weeks cancelling flights. Off to Bristol, instead of Cardiff today.

  • Martin says:

    My return flight Prague to LHR on 29 Jul at 1345 was cancelled, but they were good and rebooked me free onto an earlier flight at 635, so could have been worse I guess.

  • ChrisC says:

    Some likely forced on them such as the AMS cuts but also the Government has issued a slot waiver to the (current) 70/30 use/lose rule for flights cancelled with more than 14 days notice for July and August to help stabilise the schedule that’s a good incentive as well.

    Only had one flight affected so far for the end of July and I was notified about that at the weekend. DUB-LHR in CE cancelled and not rebooked just wiped from the booking entirely. DUB not on your lost though)

    There are Y seats being sold on flights I thought I would have been moved onto so it looks like CE is maxed out.

    I’m not complaining as it was the start of an exDub-USA BA Hols trip and I’m happy to start at LHR the next day but this isn’t good for people who really need to make that trip.

    Annoyingly the positioning flight out earlier in the day hasn’t been cancelled but I can voucher that.

  • Eoc says:

    Not all surprised. Got I back from Tenerife last night on EZY. Had 45 minute wait for luggage yet only two flights in baggage hall. Our flight was similarly delayed because the plane coming to get us suffered- and this I have never heard before- extensive delay getting the passengers onboard due to “ a severe shortage of bus staff” . Both our in and out flights had zero food loaded. No staff at supplier apparently.
    Had been BA club but that got cancelled along side all BA to Tenerife to be offered 11 hours on IB via MAD.
    Based on all that I don’t 15pct is anywhere near enough.. My advice for what it’s worth, is to avoid LGW if at all poss and reroute up to LHR if you can. Just saying…

    • Thywillbedone says:

      Anything that could go wrong, did go wrong it seems!!

  • Charles Martel says:

    A return from BER to LGW I have booked has been pulled from sale (or is sold out), if its cancelled can I request rebooking on easyJet to LGW or do you have take a BA/IB flight to LHR? It creates a headache getting back to the car.

    • Thegasman says:

      Bit of a grey area. BA will tell you that you have to accept LHR & will probably refuse to reimburse transport back to LGW initially though they usually cave on that point pretty quickly.

      If there is an LHR option at a similar time (+/- 2hours) & they offer to cover taxi to LGW then you may struggle to win at MCOL. CEDR would be a complete waste of time.

    • Harry T says:

      You cannot be rebooked on to EasyJet due to the systems they use.

      • Nick says:

        They won’t pay for a taxi, but if you really push it they will cover the public transport cost. In the case of LHR-LGW the time difference is only 5-10 mins anyway, as the coach transfer operates non-stop.

      • Mike says:

        “Due to the systems they use” – I use a freely available system called the internet which seems to work for booking all airlines !

        • dougzz99 says:

          Good for you, Harry’s right.

        • Lady London says:

          Yes I am stunned at the number of airlines that have EU261 rerouting obligations and yet the regulators in various countries stand idly by and fail to enforce those airlines simply refusing to do what every company in the world can do and going onto another airline’s website to rebook you onto a replacement flight on another airline that can be departing as little as 5 minutes later than the flight they cancelled you off.

          It’s in-credible that regulators are actually letting airlines deny that ticketing systems work to issue tickets on other airlines to reroute. When very often the shared industry ticketing systems can indeed do it. But for a regulator to let an airline pretend they also can’t use the internet to provide the replacement ticket on say, Easyjet, the same as they let the airline that cancelled force the passenger to?!

      • ChrisC says:

        It’s more that Easy aren’t full members if IATA and don’t use one one the Global Distribution Systems that manage bookings and rebookings behind the scenes. A rebooking includes reendorsing the tickets and isn’t the same as making a new booking anyone can do on the internet.

        Many airlines won’t rebook onto LCCs because of that. Also airlines don’t pay each other full price when they rebook. They have a set of rates behind the scenes and IATA helps manage the process and the reimbursements.

        • Lady London says:

          This is true @ChrisC but none of this is the passenger’s problem. When interlining a cancelled passenger onto another airline, the cost can be as little as 10% of what the passenger would have to pay retail. And yet, there must be some game here because most of the time airlines who can benefit from low interlinin costs still refuse their responsibilties and force the passenger to go retail.

          • Nick says:

            @LL BA put a huge amount of time and effort into working with easyJet on a rebooking solution but the latter pulled out… because they couldn’t find a way to make it work. I have quite a lot of sympathy with the legacy airlines here, it’s the LCCs who have chosen to opt out of industry norms, not them, yet you still think they should be considered ‘comparable’. I’d love a legacy airline to fight this to the end, I actually think they’d win. There’s nothing stopping easy (etc) doing things properly except themselves, yet no one seems to be crying out for them to rebook onto BA, only the other way round.

    • ChrisC says:

      BA also fly to BER ex LCY

  • Stephan Whelan says:

    Hmmm annoyingly looks like our return LGW-PMI flights with the kids summer holidays are effected. Booked through BA Holidays. No cancellation email as of yet – should I just wait or is it worth proactively calling BA (so long as I can get through of course!)

    • ChrisC says:

      Unless the flight has been formally cancelled any change you make before then will be classed as a voluntary one and would result in a repricing.

  • Andrew J says:

    The advantage of the cancelled flights is that you can rebook onto any flight on any date (for sale) onto the same route – I had booked a weekend in Nice for early July, flight cancelled and rebooked for the August BH weekend which was considerably more expensive.

    • Charles Martel says:

      I’m desperately hoping a flight to YYZ I have booked in September is disrupted due to strike or staff shortage to give me some flexibility 🙂

    • Phillip says:

      Unfortunately it’s not any date – for my last rebooking, the quoted policy was rebook up to 3 days before and up to 2 weeks after original booking.

      • NorthernLass says:

        Policy is not the same as re-routing rights, which are the law, and don’t require you to travel within BA’s timeframe!

      • Andrew J says:

        That wasn’t my experience using MMB to change a flight they cancelled – moved it over 6 weeks later and was able to select any flight.

      • ChrisC says:

        Sounds like a BA holiday booking. Can you confirm?

        Holiday bookings come under a separate set of regulations when it comes to rebooking after flight cancellations.

        • Andrew J says:

          Mine was a cash booking made on ba.com, not a Holidays booking.

  • Nick G says:

    My return flight no longer showing as on sale. Assume I get an email how do I rebook? Is it a call to BA?

    • AJA says:

      You should try MMB first, there is usually, but not always, an option to choose from. If that doesn’t work then I’m afraid it is the dreaded phone call.

      • Nick G says:

        Sorry forgot to add. It was a redemption booking with Avios in CE. No other BA flights on that day now. Does that make any difference when I ring BA? I see Turkish are the only direct J flight on that day. Can I ring and ask to swap to one of those even though we booked with Avios?

        The flight is on a Saturday so I’ve pre booked and paid for the Sofitel at Heathrow on the Saturday night. I assume I have no recourse if BA say to me I can fly on a Sunday?

        Thanks

        • Ollie says:

          I’m in the same boat flying back from Tenerife-LHR on Sunday 17th July.

          No BA flights now showing for that day though we haven’t yet been told it’s been cancelled. Family of 4 of us in CE so would be interested to hear what the likely options will be.

          • Hilda M says:

            Is it the 2731 TFS LHR or was it a different number ? 2731 showing 0 on all classes on expertflyer but 9 unassigned seats in CE

          • Ollie says:

            Correct, 2731. Does this mean it’s just full rather than cancelled (crossing everything!!!)?

          • Hilda M says:

            I would think it is still running Ollie – very full – for looking at Sat 16th, expertflyer shows 2 flights, one fully zeros the other with just J1 and Y1 and the one way J fare from TFS is 982€ !!

          • Ollie says:

            Thanks so much!

          • Eoc says:

            I had that for a June date. Told first line to check it was cancelled and on her confirming I barely wasted a second before opening EZY site to nab the last two seats on their similar flights. Downgrading for expensive LCC seats with only small net positive refund of Club fare. If I faffed about arguing for a rebooking it would have been the 11 hour MAD layover route or nothing. I often think action and peace of mind trumps disputing and pondering car hire , hotel and plans change. It’s the new norm.

        • Mark says:

          You have rerouting rights under UK261, though BA will probably resist. You have to start by asking though. It being an Avios redemption makes no difference if they have cancelled the flight so don’t let them fob you off on that basis. When is the flight, and how did you pay for it?

          • Nick G says:

            Mine is from Istanbul. Paid by Avios.

          • Mark says:

            By “pay for it” I mean the RFS fees of course…

          • Nick G says:

            Amex for the RFS fees

          • Mark says:

            If within the next 14 days you’d be due compensation if your arrival is delayed over 3 hours. That may cover the Sofitel cost. Otherwise/if you don’t want to accept a next day departure, pushing for a same day reroute would be reasonable. The reason for asking about the method of payment is that going down the credit card Section 75 route could be an option, on the basis that the overall flight sector price is more than £100 even though most of that is in the value of the Avios. I”m surprised though that BA have removed all service from Istanbul completely on your travel date. Are you sure there are none operating at all?

          • Mark says:

            And don’t forget you have to wait for them to actually cancel the flight before they’ll discuss it with you.

          • Nick G says:

            Thanks mark and everyone. No email as yet but clearly is cancelled. I thought that aswell about no flights that day with BA. Trouble for us is we have booked Izmir to Istanbul with Turkish. I left a good 7hrs connection to get on the BA flight back to Heathrow. So if they did an earlier flight that’s no good time anyway. Hence the only option is Turkish direct now. I’ll await the email then ring BA and hopefully push a flight on TK in biz. Connection times will mean I miss the daily 777 but I’m happy to get whatever is offered!

        • Hilda M says:

          On prepaid Sofitel night, try seeing if they will move the date – just left there and they are fully booked on weekends- might be glad to have room back to sell at higher price ?

        • Lady London says:

          yes BA will be legally responsible to either book or pay your ticket on another airline if they haven’t got a flight of their own on the date you need to travel and you can say you still need to travel same day and not before and not after.

      • Chrisasaurus says:

        Or live chat if available

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