SUN-AIR to resume franchised British Airways flights to Billund

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• Lloyd says:

  8 Jul8 July 09:47

  Just had my itinerary changed by Flybe as they’ve cancelled my booked flight. The alternative they have proposed doesn’t work for me so I declined it, then went to cancel my booking for a refund. I can do this online but it seems that they are not going to refund my additional charges for checked baggage and seat selection. Surely this isn’t right as they have cancelled my flight?!

  • Richie says:

    8 Jul8 July 10:05

    They don’t seem to understand the consumer rights act 2015.

  • Lady London says:

    8 Jul8 July 10:41

    And little do they know, apparently, if their proposition not to return baggage or seat fees paid on a flight the airline cancelled, is that your full refund is only Round 1.

    Round 2 is your request for £220 or 250 Euros compensation. It sounds like they won’t be expecting that either.

    • Lloyd says:

      8 Jul8 July 11:46

      As the flight is more than 14 days in advance of them cancelling it, I don’t think I’m entitled to any compensation unfortunately.

    • Mikeact says:

      8 Jul8 July 13:33

      Assuming they don’t go belly up before then.

      • Nick says:

        8 Jul8 July 20:21

        Hmmmm….

  • Ian Mchallam says:

    8 Jul8 July 18:51

    Have had same done to me flight cancelled new one didn’t suit but only cost of flight refunds not payment for baggage surly this isn’t right if they did this with ever flight there would be no need for them to fly they would be pounds in

• G says:

  8 Jul8 July 10:56

  Any news as to when BA at LGW will release their 2023 schedules beyond March?

  Although, I suspect BA have bigger concerns at the moment…

  • Richie says:

    8 Jul8 July 11:29

    Will HfPers read their Seat Spy notification before Rob?

• Jonny Price says:

  8 Jul8 July 11:07

  Not on their list but they have cut LHR-LBA from 3pd to 1pd for the rest of the season – and nothing yet on sale for the winter. This route was only ever going to work with (i) a schedule that allowed daytrips and (ii) interline/codeshare agreements with long haul carriers at Heathrow. They have now lost the former and I’m not sure they ever had the latter?

  • G says:

    8 Jul8 July 11:08

    They had codeshares with AF and BA prior to their folding; I once flew back from Tunisia via CDG to Exeter with them.

• Kevin D says:

  8 Jul8 July 16:38

  How could “new Flybe” not have aircraft? Where are all the Dash-8s from “old Flybe”? I’m sure Dave Pflieger knows what he’s doing but if aircraft aren’t in the sky, they aren’t making any money. I know I am being cynical, but I’m looking at the cancelled routes and perhaps these “deferred deliveries” are convenient.

  • Rob says:

    8 Jul8 July 18:44

    You would assume that he’d either got a signed contract or he hasn’t. Clearly the lessor found a better home for the aircraft for the Summer season.

• Gulz says:

  8 Jul8 July 20:02

  Just got the email for the Airline Feeback Session confirming that I have been shortlisted. 10k miles!

  • Oli says:

    8 Jul8 July 20:44

    Me too. I only took one flight in the last 2.5 years, that was with EasyJet

    • Oli says:

      8 Jul8 July 20:46

      Ha and 2 flights with Air France in June 2021, that must be it!

    • Dan says:

      8 Jul8 July 21:10

      You don’t qualify then

• ba says:

  8 Jul8 July 20:28

  “Congratulations! You have been selected to participate in our customer information session ….

  We are thrilled to have you and are looking forward to hearing about your recent travels, great flying experiences, and any other experiences that we can learn from. These sessions will be very informal, so we hope you will enjoy some food and drinks and network while we talk about your thoughts and experiences.

  …

  Please note that all participants were randomly selected and this email is non transferable. You will need to confirm your name upon checking in to gain entry.

  Again, thank you for your interest in participating and we look forward to seeing you this Wednesday, July 13th.”

  Still no idea of the airline, but can’t complain.

  • Carlos says:

    8 Jul8 July 22:39

    Might be a middle eastern airline given its Mayfair

    • Rob says:

      8 Jul8 July 22:53

      I did think they would tell you who it was in the confirmation email to be honest 🙂 I suppose they think the free food and drink means you come out on top irrespective of the miles.

  • Wanderlust says:

    9 Jul9 July 23:44

    Was also selected… and as ever have questions!

    Who does one ask for at the venue to be directed to the the right place? And is it a 1.5hour thing that you need to attend from start to finish, or is it pop in at some point during the time frame?

    • Alex Sm says:

      15 Jul15 July 00:58

      I hope all your questions were resolved as soon as you entered the hotel and re your second question they told you in advance that you can drop by when you can.

      I turned up for my 08.30-09.30 session at 9am and stayed until 9.45am. No-one said anything as it was very informal and cosy.

      Thanks to everyone at United and HfP for organising this! Was expecting Rhys to be there as well but he wasnt’ there…

• Nikolai says:

  14 Jul14 July 15:06

  do we know how and when United are going to credit us miles?

  • Rhys says:

    14 Jul14 July 15:14

    You should receive an email, I assume in the next few days

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