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Priority Pass increases guest fee by 20% to £24 for paying customers, Amex likely to follow

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Airport lounge membership network Priority Pass made the surprise announcement yesterday that it was increasing guest fees by a whopping 20%, from £20 to £24.

The change kicks in from 1st December.

You can see full details on the Priority Pass website here.

Priority Pass increases guest fee by 20% to £24

At present, the only people who have been told about fee increases are those who have bought a Priority Pass directly from the company.

The cost of buying the standard Priority Pass membership, which comes with no passes and simply gives you the right to visit as many lounges as you want for £24 each, is remaining at £69.

The cost of the two other versions, which do come with inclusive lounge visits, are going up from 1st December:

  • ‘Standard Plus’ membership, which includes 10 lounge visits for the cardholder only (no guests), increases from £189 to £229
  • ‘Prestige’ membership, which includes unlimited lounge visits for the cardholder only (no guests), increases from £339 to £419

‘Standard’ and ‘Premier’ members who bring guests with them will be charged the £24 rate from 1st December.

Anyone who joins before 1st December locks in the existing membership fee for ‘Standard Plus’ and ‘Prestige’ for their first year, although they will pay the higher £24 fee for guests.

You can expect the cost of Amex and bank-issued Priority Pass visits to increase

Whilst Priority Pass has so far only contacted people who bought a pass directly from the company, what we have seen in the past is that increases in these charges are quickly passed on to holders of free Priority Pass cards issued by credit card companies and banks.

This is also likely to include LoungeKey cards, issued by HSBC Premier and Santander amongst others in the UK, which are rebranded versions of Priority Pass.

Priority Pass increases guest fee by 20% to £24

As a reminder:

  • American Express Preferred Rewards Gold (free in year 1, £160 thereafter) comes with four free Priority Pass lounge visits per year. These are now ‘worth’ £96 under the new Priority Pass fee structure. Amex Gold passes CAN be used for people travelling with you. You should expect that the cost for additional lounge visits after your four annual free visits will soon increase to £24.
  • The Platinum Card from American Express (£575 per year) comes with two Priority Pass cards, each of which gives unlimited lounge access for the cardholder and a guest. This means that a family of four is covered. You pay for any additional guests after the first free one, and you should expect this fee to soon rise to £24.
  • HSBC Premier, Santander and Curve are amongst card issuers in the LoungeKey network, which is run by Priority Pass. You can show your participating payment card at a participating lounge to receive a discounted entry cost of £20. This is likely to rise to £24.
  • The HSBC Premier World Elite Mastercard allows unlimited free lounge visits across the LoungeKey network for cardholders. Any guests are charged at £20, which is likely to rise to £24. You can issue a supplementary credit card to your partner for £60, which is likely to be cheaper than paying £24 per lounge visit. As children cannot have credit cards, however, there is no way to get your children into an airport lounge for free via HSBC Premier World Elite.

For clarity …. there is no confirmation yet that guest fees are rising for credit card and bank partners. It seems only a matter of time, however, given that prices are rising for those who buy their own Priority Pass.

You can find out more about the fee increase on the Priority Pass website here.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (68)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Matt says:

    Is the value you get at restaurants (eg Grain store) increasing? It was £15 when the visit charge was £15, then £15 when the visit charge was £20, now?

  • Etk says:

    Going to try getting into the lounge at MAN with our Amex PPs again this morning. I’m not hopeful.

    • Mike says:

      Good luck, I’ve not been successful in four attempts this year

      • Thywillbedone says:

        You must give up too easily. They have attempted to turn me away numerous times, to no avail …

    • Rob says:

      I thought now 1903 was being used for Priority Pass it had got a lot easier?

      • Peter K says:

        That’s terminal 3 only though Rob isn’t it?

      • xcalx says:

        Priority Pass only showing the Escape lounge for MAN T3

        • xcalx says:

          Love this line from the entry conditions for the 1903 lounge.

          “Guests will not be permitted to enter the Lounge whilst using hair rollers or having hair rollers on show.”

          @ Nothern Lass, you have been warned. 🙂

          • Blair Waldorf Salad says:

            Weirdly I have seen this in Manchester during morning visits

  • NigelthePensionerr says:

    Ironically its No 1 lounges that now turn PP away and both are owned by Collinson. If Collinson as the major shareholder of No 1 and sole owner of PP wont take their own club members in, then what is the point of PP? No 1 Club has never been free either – there is a £10 charge per person. So in the UK its really just Aspire that you can use. You dont need PP for the plaza premium – your Cent or Plat card will do, as they will for AmEx lounges. So its yet another benefit in kind with a falling value.

  • lumma says:

    £24 is approaching the price you’ll pay direct to the lounge in advance without having to worry about capacity issues. £15 a visit was great, £20 was pushing it value wise.

    And let’s face it, you can get a decent main course and a pint for that in an airport restaurant.

    • Rob says:

      No, it’s not. £40 is the going rate for ‘on the door’ lounge access now.

      Aspire in T5 is £39.99 if you pre-book – heaven knows what the ‘on the door’ walk-up rate is.

      • The Savage Squirrel says:

        … and then you get in and find you’ve paid that for a sausage sandwich with one sandwich and a funny-coloured thimble of orange juice (if I remember the HfP review correctly) – you’d have to be either pretty unhappy or on someone else’s dime 😀

      • lumma says:

        Gatwick South, mylounge is £30, so it’s exactly the same as paying £24 + £6 reservation fee. No1 is £4 more, plus whatever you’re paying for the pass either from priority pass or via card fees

        • Rob says:

          MyLounge is deliberately designed as a ‘budget’ lounge though. No1 is £34, Clubrooms is £38 – admittedly not the £40 I quote though. Plaza at Edinburgh is £39.60.

  • David says:

    Why is it that abroad PP is not as full but entry in the UK is bursting at the seams?

    • Rob says:

      Because you assume that all countries have the love of credit cards that the UK and US have, which they don’t. My German in-laws don’t even have a debit card, yet alone a credit card.

      Credit card take-up is very low and take-up of premium cards which would come with a free Priority Pass is even lower. The only Priority Pass people in the lounges are those flying back to the UK or US.

      • Simonbr says:

        It’s a shame they don’t have a lounge in T2a at CDG, neither does BA. The AA lounge there closes at 1530 after which time there’s nothing for evening passengers.

      • RussellH says:

        Surprised that your German in-laws have no debit card these days. Presumably they do have an ATM card?
        Or when you say no debit card, you mean that they are not taking up the new Visa Debit cards that most German Banks seem to be pushing very hard since the beginning of the year?

        I have both a GiroKarte, which is a debit card restricted to Europe, and always used to work on its own German payment network, only using Visa outwith Germany, and a Visa Debit card which behaves pretty much like a UK Visa Debit Card.
        The new card is free of charge, the old one would cost me €0,99 / mth if I keep it after 31 Dec this year.
        I only found one shop this summer which would only accept the old type of card, not the new one.
        And I was surprised to see the majority of establishments that we visited did now take Visa card payments. That was not the case in 2019.

        • Rhys says:

          The German payments system is so outdated it’s laughable…

        • Rob says:

          I mean they have €20,000 in a carrier bag in their wardrobe and that is how they pay for things. This is the mentality of people in their 70’s in Germany.

          • david says:

            Do you know their address and what times is it when they are not at home?! Just kidding, thats incredible. Heard a few stories of elderly people using the oven as a safe.

          • xcalx says:

            That sounds like my middle sons inlaws and that’s in the uk

          • Erico1875 says:

            King of Stonks on Netflix , a parody of Wirecard, shows how mistrusting the Germans are of digital payments

        • Lady London says:

          It used to be a nightmare driving in Germany and needing to fill up. You could find the only open petrol station didn’t take cards. And you never counted on finding a petrol station open anywhere on a Sunday.

          The sort of planning needed, I suppose, waa not that different to having to plan accessible chargers on a long journey if yoi’ve got an electric car these days.

          • Distichon says:

            That must have been a while though. Petrol stations (maybe because of people traveling through) were among the first (and in some areas, only) shops that had reliable card payments. And were open late and on Sundays when other shops were closed. *The* place to go for late night booze shopping, ironically.

    • lumma says:

      Less raging alcoholics who have to go their ends every time they’re in an airport. Looks better doing it in a lounge than the wetherspoons on social media

      • david says:

        Does being laddered help the nerves on a flight? I feel that they would exarcebate them.

  • John T says:

    Surely no-one is foolish enough to pay for a PP membership. Even the free ones with credit cards now feel like a waste of money!

  • Simon says:

    PP membership with Amex Plat has virtually zero value to me given access issues, the nasty food and drink offerings, and the places being rammed to the rafters with chavs in tracksuits. And most of the lounges I have visited abroad have been very limited.
    God knows how anyone would justify paying these fees for access…

  • OCN says:

    For UK PP lounges it really has no value at all having a PP product or an Amex Platinum.
    Had a layover with my family on Saturday in ZHR and had no troubles entering the Marhaba lounge and immediately after that the Aspire lounge.
    The Marhaba one is also listed as ” Plaza Premimum” on the Plaza website, which in theory means that you only have to show your AMEX PL. I did it and the reception staff had no clue and wouldn’t let us in without showing the PP cards. The lady took a picture from the information I had shown her on my phone. I would anyway not visit the Marhaba lounge again (little space, food options and quality) but would definitely come back to the Aspire lounge which really was great.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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