Priority Pass adds a spa experience at Heathrow Terminal 5

The first Priority Pass ‘spa experience’ at Heathrow has appeared – and it’s in the British Airways terminal, Terminal 5.

The snag is that you CANNOT access this with a Priority Pass issued by American Express.

You CAN access it with a Priority Pass issued by any other financial institution, or one you have bought directly. LoungeKey, issued with HSBC World Elite credit cards, is also OK.

What can you get?

The experience is at the Be Relax Spa. There are two of these – one by Gate A8 in the main Terminal 5 (this is a pop-up with no privacy) and one by Gate B35 in the first satellite, pictured above.

Swipe your non-Amex Priority Pass or LoungeKey card and you will receive your choice of:

• Be Back 15-minute Massage
• Be Back 30-minute Massage
• Polish Change plus Hand Massage
• Be Feet on lounger 10-minute

The spa is open from 8am to 5pm Monday to Thursday and 8am to 7pm Friday to Sunday. You cannot pre-book treatments.

You can find out more on the Priority Pass website here.

PS. Remember that there is also a restaurant option for non-Amex issued Priority Pass and LoungeKey cards in Terminal 5 now. See this HfP article.

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How to get FREE airport lounge access via UK credit cards (April 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

If you have a small business, consider American Express Business Platinum instead.

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.