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Priority Pass adds a spa experience at Heathrow Terminal 5

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The first Priority Pass ‘spa experience’ at Heathrow has appeared – and it’s in the British Airways terminal, Terminal 5.

The snag is that you CANNOT access this with a Priority Pass issued by American Express.

You CAN access it with a Priority Pass issued by any other financial institution, or one you have bought directly. LoungeKey, issued with HSBC World Elite credit cards, is also OK.

Be Relax Spa Heathrow Airport Priority Pass

What can you get?

The experience is at the Be Relax Spa. There are two of these – one by Gate A8 in the main Terminal 5 (this is a pop-up with no privacy) and one by Gate B35 in the first satellite, pictured above.

Swipe your non-Amex Priority Pass or LoungeKey card and you will receive your choice of:

  • Be Back 15-minute Massage
  • Be Back 30-minute Massage
  • Polish Change plus Hand Massage
  • Be Feet on lounger 10-minute

The spa is open from 8am to 5pm Monday to Thursday and 8am to 7pm Friday to Sunday. You cannot pre-book treatments.

You can find out more on the Priority Pass website here.

PS. Remember that there is also a restaurant option for non-Amex issued Priority Pass and LoungeKey cards in Terminal 5 now. See this HfP article.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (September 2023)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Plaza Premium, Delta Air Lines and Eurostar lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

30,000 points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (205)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • addy says:

    @Rob – Hi, what are the chances of any spares coming up on Eventbrite waiting list? Still after one if anyone has a spare…

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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