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Review: Abu Dhabi Pearl Lounge Terminal A – used by British Airways and Priority Pass

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This is our review of the Pearl Lounge in Abu Dhabi’s new Terminal A, used by British Airways passengers.

A longer layover in Abu Dhabi on my way back from the Seychelles meant I had plenty of time to explore the new Terminal A – also called Midfield Terminal – that opened in late 2023 after years of delay.

You may know this terminal as the building that Tom Cruise scales in the latest Mission Impossible film and indeed its scale is impressive: 742,000 square metres, with a cavernous roof resting on gigantic arches:

Review: Abu Dhabi Pearl Lounge Terminal A

Abu Dhabi’s new premier terminal has become the base for home carrier Etihad, but there is also sufficient capacity for 15 other international airlines to join, including British Airways. Whilst Etihad operates its own family of lounges, everyone else has just one choice: Pearl Lounge.

That means anyone flying home in business class or with status on British Airways uses the Pearl Lounge, and you can also gain entry via Priority Pass. If accessing via Priority Pass, you can only enter up to three hours before departure.

Where is the Pearl Lounge in Abu Dhabi airport?

The lounge is located in the main concourse of the new terminal, before you get to the pier for D gates. Signage for the lounge is relatively clear and easy to follow:

Review: Abu Dhabi Pearl Lounge Terminal A

After 50m or so you turn left:

Review: Abu Dhabi Pearl Lounge Terminal A

The entrance to the lounge is situated underneath one of the colossal trunks for the roof, behind which is an escalator and elevator taking you up to the first floor:

Review: Abu Dhabi Pearl Lounge Terminal A

The check-in area was relatively busy when I arrived: mostly, it seemed, with people faffing around as one of the attendants quickly waved me over once I told her I was using Priority Pass.

The lounge is open 24 hours a day.

Inside the Pearl Lounge in Abu Dhabi Terminal A

First impressions were of a relatively cramped space thanks to the shockingly low ceilings, despite the cavernous architecture of Terminal A.

Review: Abu Dhabi Pearl Lounge Terminal A

There are a lot of winding corridors and separate rooms which made this feel more like converted office space than a purpose-built lounge. It makes you wonder what the architects had originally planned for this space when they designed Terminal A more than a decade ago.

A small number of luggage lockers were available:

Review: Abu Dhabi Pearl Lounge Terminal A

The busiest zone was the first buffet area, closest to the entrance. This was heaving with people but I spotted signage pointed to a second dining area round the back, down a narrow corridor:

Review: Abu Dhabi Pearl Lounge Terminal A

…. where I duly found a less crowded but identical buffet and dining area:

Review: Abu Dhabi Pearl Lounge Terminal A

and

Review: Abu Dhabi Pearl Lounge Terminal A

The food offering seems to be ‘quantity over quality’ with plenty of choice. Hot options included American mini pancakes, scrambled egg, chicken sausages, baked beans roasted potatos and peanut poha as well as the best, crispiest hash browns I’ve had in a long while.

Review: Abu Dhabi Pearl Lounge Terminal A

You also had cereals, bread, muffins and pastries:

Review: Abu Dhabi Pearl Lounge Terminal A

Cut fruit, salads, yoghurt and cold cuts:

Review: Abu Dhabi Pearl Lounge Terminal A

Hot and cold soft drinks were also available, including this soda fountain:

Review: Abu Dhabi Pearl Lounge Terminal A

The lounge bar was tucked around the back of this space in a long, thin room – perhaps to make it less obvious? House beers and wines were complimentary, as were bottom-shelf spirits: Absolut Vodka, Gordon’s Gin, Famous Grouse whisky and Bacardi Carta Blanca.

Review: Abu Dhabi Pearl Lounge Terminal A

Also in this area of the lounge were what appeared to be bookable meeting rooms.

There was another bar out on the terrace, accessible by these very functional firedoors:

Review: Abu Dhabi Pearl Lounge Terminal A

The terrace was a much more pleasant space, far less crowded thanks to the additional seating and distance from the buffet. The poor signage probably didn’t help!

Review: Abu Dhabi Pearl Lounge Terminal A

The central bar serves the same drinks as inside. There’s no buffet but they do have a few different sweet treats out on display:

Review: Abu Dhabi Pearl Lounge Terminal A

and

Review: Abu Dhabi Pearl Lounge Terminal A

The seating here was much more spread out and, together with the natural light and Sonos-powered ambient music, it was a very pleasant way to while away the time. Some of the fixed furniture had USB charging ports but the vast majority of armchairs clearly didn’t:

Review: Abu Dhabi Pearl Lounge Terminal A

Four identical departure boards were in the centre of the lounge, although I don’t know why there were mounted opposite each other!

Review: Abu Dhabi Pearl Lounge Terminal A

The lounge also featured shower facilities, toilets, breast-feeding rooms, prayer rooms and a smoking room, which I didn’t look at.

Conclusion

The Pearl Lounge is the only game in town if you are flying with any airline other than Etihad or have Priority Pass membership.

Overall, the lounge feels pleasant and new, although there’s a pervading sense that this space was not originally intended as a lounge and was a late addition to the plans.

The good news is that it feels modern and the outdoor terrace is quite good. The bad news is that the rest of the lounge is a winding maze with ceilings that feel like they’re about to fall down on you. Whilst it’s doesn’t leave a lasting impression, it does offer somewhere to sit and drink a coffee away from the terminal floor.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (October 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here.

You can apply here.

The Platinum Card from American Express

50,000 bonus points and great travel benefits – for a large fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

Up to 80,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A good package, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (22)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Dominic says:

    Found the Pearl Lounge to be disappointing. Thankfully through Gold status I have access to their business lounge, which is a far more impressive space spread over multiple floors and with direct connection to the gate typically used for the London flight.

    The Pearl Lounge’s saving grace is that open space – and as you rightly note, it is typically quiet there thanks to it not logically flowing with the rest of the lounge.

    • Rhys says:

      Not sure why you would bother with the Pearl Lounge if you have Etihad status! Airline lounges almost always better

  • e14 says:

    They tried to impose the 3 hours on a BA entry.

    As your entered on a priority pass you weren’t shown to the first / business broom cupboard at the back which at least has servers taking your food and beverage orders and delivering them to you.

    The negatives – it’s rather warm with the ac struggling
    There is a lack of toilet facilities
    There is no dedicated quiet / sleep area (or for that matter a dedicated loud area)
    The overall ceiling height does make it rather echoey and claustrophobic
    It is in no way as clean as any of those photos suggest

  • Travelman says:

    Been there and nothing special. If only Ethiad did a match status with UK residents I would love to try their lounge out.

  • Ned says:

    I don’t know when exactly you passed through but they changed permissions for the outside area. I assume peak time is late night and it used to be chaos with the outside space completely packed out. They have since banned certain groups from using it – I thought it was now just airline business class and possibly status holders but the fact that you used priority pass seems strange. However this change only came in about a week or so ago. There is also often a huge queue for entry (sometimes starting on the ground floor) but when you mention first class (easier than saying oneworld emerald) they immediately give priority so I’m not sure what access the people in the queue had. Perhaps you can buy it on the door? I’ve never seen queuing like it anywhere else. I think you can also now order food from a menu outside which was new 10 days ago and assume part of the move to make it more of an exclusive space. I had eaten so didn’t get sight of what was on offer

  • tony says:

    Yes the absence of any comment about the dedicated F/J area is notable.

    In my experience it was very quiet back there, a/c was fine but perhaps a result of the lack of people? The breakfast menu was utterly underwhelming.

    Interested to hear anything else regarding priority pass access as that’s what I’m relying on with my next trip. Still shows as valid on the PP app…

  • Ross says:

    The problem with this lounge – and it also was a problem for the “Al Dhabi / Reem”
    Lounge that was In the old terminal at AUH is that every single credit card in UAE and (more importantly) India provides DragonPass or LoungeKey which Pearl is a partner for. This means when you have the late night bank of flights – usually on Indigo – the lounge gets absolutely rammed with all of those travelers.

    I’ve stopped using the lounge altogether. Easier just to turn up 90 mins before the flight and casually walk to the gate.

    • TGLoyalty says:

      Yup was thinking it sounds exactly like the old one but PP did gave you access to the other little private one where you could check in and clear immigration. While it wasn’t a great space it was quiet and check in was quick.

    • Ned says:

      This explains it! Would add though, per my comment that they seem to have noticed there’s an issue for premium customers so have now done something about it

    • Blenz101 says:

      Visa Infinite cards are not given away. They carry a fee and/or hefty minimum spend requirements. They work in markets not crippled by interchange fee caps.

      I’m sure more people would take a busy lounge over blanket denied entry in the UK. No idea why you have an issue with Indian travellers using their lounge entitlement, similar to Ned and his comment about “certain groups” being excluded I suspect.

      • Tom says:

        Dear God, blenz101, the chip on your shoulder is larger every time I read the comments here. It’s a factual statement about the most common traveler groups at AUH. There is plenty of criticism here about how Priority Pass lounges in the UK are basically useless these days too.

        • Blenz101 says:

          I don’t get your point. The lounge in AUH has Indian travellers who have cards that entitle them access.

          I was just making the point that cards are not given away but have thresholds.

      • Swifty says:

        ++ I came here to find out why Indian travellers were less enthusiastically treated than UAE travellers in the post above for lounge entry ++

      • Ned says:

        Nope. Completely wrong about my comment. On my last visit that they had reserved the outside space for business / customers with airline status. It is clear from my post that there are lots of people who are accessing the lounge in a way that is unrelated to an airline but I had no idea how and therefore “certain other groups” = these people. I made that comment as the rules changed in the last couple of weeks and therefore the crowding isn’t as bad for those entering via their airline in case it’s useful additional information.

  • DavidB says:

    Used this lounge several times last month flying business class with UL so on the first visit was escorted to an area with both open seating as well as to a set of doors leading to an adequate set of small rooms with menu/waiter service.

    When there were lineups, there was a gentleman would would go along asking if anyone was in J/F (implying upper elite tiers too) and when I was flying PE on BA he wished me over to a counter across from the general reception. He was about to escort me to the “secret section” when I explained I knew the way (my fourth visit in two weeks!). Food and drink from the menu was very good albeit limited. Only drawback here was much smaller and poor toilet/shower facilities compared to the major facility near the entrance to the outdoor terrace.

    I was quite impressed overall, and the breakfast buffet was fine for my early morning need before my BA flight. No exotic smoked salmon but good basics. Only drawback was forgetting to collect my Smart Traveler points!

  • 1ATL says:

    There’s also an in lounge smoking room round near the second dining area that you mention. When you factor in the terrace, they have a sizable footprint but there’s lots of wasted space. It’s fine for an hour but I really wouldn’t bother spending any considerable time here if I could possibly help it…. just your typical Priority Pass offering and nothing to get excited for.

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