Four days after British Airways removed all Avios availability in First Class to the Americas, Asia and Africa, the seats have returned. It isn’t clear what is going on.  However, my .....

Four days after British Airways removed all Avios availability in First Class to the Americas, Asia and .....

3 Apr 20183 April 2018 by Rob Burgess • 73 comments

Heathrow Rewards, the Heathrow Airport shopping loyalty scheme, has an interesting partnership with hotel booking site Rocketmiles. Heathrow Rewards gives you 1 point for every £1 spent in Heathrow .....

Heathrow Rewards, the Heathrow Airport shopping loyalty scheme, has an interesting partnership with hotel .....

3 Apr 20183 April 2018 by Rob Burgess • 27 comments

The new British Airways service from Gatwick to Oakland on the US West Coast, which has reportedly been running with loads as low as 50 passengers, is to be cancelled for Winter 2018/9.  The last .....

The new British Airways service from Gatwick to Oakland on the US West Coast, which has reportedly been .....

3 Apr 20183 April 2018 by Rob Burgess • 73 comments

For the last few days, ba.com has been showing virtually no Avios availability in First Class for 2019.  I sat on the story because I thought it may be an IT glitch, but it does now seem that .....

For the last few days, ba.com has been showing virtually no Avios availability in First Class for 2019.  .....

2 Apr 20182 April 2018 by Rob Burgess • 231 comments

Tomorrow, 2nd April, sees a number of big changes at Hilton Honors, primarily the scrapping of ‘points and miles’.   I will recap the key issues on Monday. That is not new news.  What .....

Tomorrow, 2nd April, sees a number of big changes at Hilton Honors, primarily the scrapping of ‘points .....

1 Apr 20181 April 2018 by Rob Burgess • 21 comments

With the end of the tax year approaching on Thursday, there is still a window to open a stocks and shares ISA for 2017/8 with Nutmeg and earn a large chunk of Avios. If you have already used up .....

With the end of the tax year approaching on Thursday, there is still a window to open a stocks and shares ISA .....

1 Apr 20181 April 2018 by Rob Burgess • 5 comments

British Airways has changed its lounge access rules over Easter, but only for Gold members.  Although, oddly, neither my wife nor I were emailed about this although some Gold members were. Until 15th .....

British Airways has changed its lounge access rules over Easter, but only for Gold members.  Although, oddly, .....

31 Mar 201831 March 2018 by Rob Burgess • 85 comments

British Airways has announced that its five main contact centres, in Manchester, Newcastle, Delhi, Bremen and Hong Kong, will remain in-house. Detailed discussions were believed to have been held with .....

British Airways has announced that its five main contact centres, in Manchester, Newcastle, Delhi, Bremen and .....

30 Mar 201830 March 2018 by Rob Burgess • 112 comments

I wanted to do a final reminder today about the generous promotion that Head for Points and hotel booking site Kaligo.com, which awards Avios points with every hotel you book, have been running this .....

I wanted to do a final reminder today about the generous promotion that Head for Points and hotel booking site .....

30 Mar 201830 March 2018 by Anika Burnett • 2 comments

British Airways has released a large number of seats from the UK to North America in First from £1,700.  It looks like you have to travel to Inverness in order to pay this little, however. There is .....

British Airways has released a large number of seats from the UK to North America in First from £1,700.  It .....

29 Mar 201829 March 2018 by Anika Burnett • 160 comments

The British Airways Special Services team, which will look after ‘every detail of the airport experience for [their] most premium customers’, has been renamed the ‘Concorde .....

The British Airways Special Services team, which will look after ‘every detail of the airport experience .....

28 Mar 201828 March 2018 by Anika Burnett • 112 comments

Our exclusive publication of Alex Cruz’s interview on future changes to Avios and British Airways Executive Club was picked up by a lot of other sites. I ran it without comment because I thought .....

Our exclusive publication of Alex Cruz’s interview on future changes to Avios and British Airways .....

27 Mar 201827 March 2018 by Rob Burgess • 137 comments

Last week Alex Cruz, BA’s CEO and Chairman, gave an interview to the South China Morning Post in Hong Kong. You can read the piece here. Whilst the interview behind the article also covered the .....

Last week Alex Cruz, BA’s CEO and Chairman, gave an interview to the South China Morning Post in Hong .....

26 Mar 201826 March 2018 by Rob Burgess • 128 comments

Council tax bills for the new tax year are dropping through letterboxes at the moment. For a lot of people these are chunky (£2,000 is not uncommon in London) and obviously it would be great to pick .....

Council tax bills for the new tax year are dropping through letterboxes at the moment. For a lot of people .....

26 Mar 201826 March 2018 by Rob Burgess • 43 comments