Reply To: Creation Financial Services bashing

[OrangeRWB]

Just thought I would provide an update here. I should have been clear. I have tried to contact Creation by phone on numerous occasions. Twice I gave up after 45mins on hold and today I thought I got through after 15 minutes, but there was no one at the other end.

I had thought the online and in app messaging would eventually be answered but that doesn’t seem to be the case.

If anyone has any tips on getting through on the phone (are particular menu options more fruitful for example) that would be much appreciated. I will give them another go now and see if I have more luck but I’m not holding out much hope.

I’m assuming they haven’t closed my account as they sent me a new card only a week or two ago but with Creation who knows…