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Forums Frequent flyer programs British Airways Executive Club 20% bonus Avios when you convert Nectar points to Avios

  • Ant68 57 posts

    Anyone received their 20% bonus Avios yet?

    Nope.

    BA Flyer IHG Stayer 2,250 posts

    Does no one read the T&Cs or Robs article?

    https://www.headforpoints.com/2024/03/25/get-a-20-bonus-when-you-transfer-nectar-points-to-avios-worth-it/

    You do NOT receive the bonus immediately. It will post within 28 days of the offer ending on 7th April.

    t0m 70 posts

    Does no one read the T&Cs or Robs article?

    https://www.headforpoints.com/2024/03/25/get-a-20-bonus-when-you-transfer-nectar-points-to-avios-worth-it/

    You do NOT receive the bonus immediately. It will post within 28 days of the offer ending on 7th April.

    Today is past 7th April and “within 28 days”, so it’s a reasonable question?

    Ant68 57 posts

    Today is past 7th April and “within 28 days”, so it’s a reasonable question?[/quote]

    Agreed. Also, given that the T&Cs and the article were either written or amended after the initial communication from BA, it wouldn’t be surprising if the first people who took up the offer didn’t see the amendments.

    Ant68 57 posts

    Nothing yet.

    DanC 27 posts

    N.B. According to BA its 28 BUSINESS days after the allocation, thus it could be upto 6 calendar weeks

    Ant68 57 posts

    N.B. According to BA its 28 BUSINESS days after the allocation, thus it could be upto 6 calendar weeks

    I wonder if it’s a manual process?

    Rather like the missing tier points from my transition period, that were deleted at the end of my membership year on April 9th and are supposed to be added back in at some stage, it’s hard to understand why it takes so long.

    Sigh. I’ll set up a diary entry to check in a few weeks time ….. Meanwhile if anyone DOES get the Nectar bonus avios, it would be good to hear about it.

    DanC 27 posts

    I just called BA as I still don’t see any bonus points, they are doing an internal investigation as they do not have any details on this offer now! I would suggest that anyone else who is missing point contact the BAEC hot line and raise your own case

    Froggee 985 posts

    This is just crazy.

    Although to be fair, Rob’s article (which will undoubtedly become BA’s guide on what the offer was) says bonus points would be posted with 28 days of the end of the offer so we have another five days to go before our hearts are truly broken.

    CJD 70 posts

    I just called BA as I still don’t see any bonus points, they are doing an internal investigation as they do not have any details on this offer now! I would suggest that anyone else who is missing point contact the BAEC hot line and raise your own case

    We’re still within the 28 day period so nobody is missing anything.

    DanC 27 posts

    The interesting thing is that the BAEC team were claiming they knew nothing about the offer. If anyone still has the original email I’d appreciate a copy

    gustavo 57 posts

    There was a display at the Heathrow terminal 3 lounge showing this offer when I was there in the beginning of the month so I’m sure they know about it.

    adwoot 29 posts

    The interesting thing is that the BAEC team were claiming they knew nothing about the offer. If anyone still has the original email I’d appreciate a copy

    I have the email, but exercising patience. It was widely promoted, so they’ll experience a lot of heat if it is not managed well. Like others have suggested, wait until the 28 business days have elapsed then don’t delay.

    It’s very unclear how you raise a claim if needed, it suggests via shopping.ba.com but Nectar does not come up as a tracked click so automatically rejects. I think it is the Partner form instead but I am sure there will be others here who are better informed.

    I had this once previously with a 100 bonus Avios promo, by the time Nectar responded to tell me to raise it with BA Shopping it was outside the claim time limit in any case and was not worth the effort to pursue. If it happens this time around, I will pursue to the end as I am due a decent bonus!

    LukeLukeLukeLuke 25 posts

    Still nothing for me. Looking like a typical BA mess that I’m sure we’ve all come to expect from them at this point.

    freckles 191 posts

    Just landed in my account!

    BA Flyer IHG Stayer 2,250 posts

    And mine..

    People need to learn some patience and read the T&Cs.

    Sticking to the T&Cs does not mean BA is a mess.

    CJD 70 posts

    The interesting thing is that the BAEC team were claiming they knew nothing about the offer. If anyone still has the original email I’d appreciate a copy

    One call centre operative does not equate to the entire BAEC.

    can2 575 posts

    I had no idea why I got a little bit extra Avios from Nectar until I saw this thread.

    Mine landed, too!

    adwoot 29 posts

    In this evening, dated 1 May.

    tootsci 75 posts

    Bonus went into OH’s account last night, nothing in mine yet

    hugo r 293 posts

    I received the bonus points last night

    YH 24 posts

    My points posted between the time I checked my balance and came to this thread to see the latest news. All good now!

    DanC 27 posts

    Mine hit today… It is a shockingly slow process / system!

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