BA call centre opening times

[Chancer]

This is probably old news previously discussed here, though I couldn’t find it, but I just discovered on the BA website that the BAEC call centre closes down at 20:00 GMT. Wasn’t it 24 hours per day until quite recently?

[SamG]

No, been 2000 for as long as I can remember. But you can use Skype and call an office that is open – USA / Singapore / Tokyo are some good ones

[Chancer]

That’s odd. Maybe I’m not remembering correctly, but I thought I’d spoken to them a couple of times between 22:00 and 00:00. I suppose it must have been the US number I dialled then, though I don’t remember ever speaking to a non-British person there.