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Forums Hotel loyalty schemes Hilton Honors Hilton resort fees on points bookings?

  • Jill Kinkell 161 posts

    We are heading to Hawaii and staying in a Hilton on a points booking of 5 nights for 4.
    I seem to remember an all points booking does not incur ( the highly outrageous) resort fees. Was I dreaming this? Cant seem to find clarification anywhere and hotel is eyeing up $175. ( for a whole lot of stuff we won’t use or need!)

    Blair Waldorf Salad 1,187 posts

    “ No resort fees on Reward Stays

    No resort fees on Reward stays booked using all Points, or for promotional free night stays (e.g., issued by credit card partners, etc.).”

    https://www.hilton.com/en/hilton-honors/benefit-terms/

    You remembered correctly 🙂

    Jill Kinkell 161 posts

    Thanks @ Blair Waldorf Salad. Don’t know how I missed all that

    BJ 656 posts

    Yes, BWS and you both correct. No worries Jill, it states this sometimes in searches but they are not applied on reward stays.

    Jill Kinkell 161 posts

    Just checked out .. no resort fees. Not impressed with Embassy Suites , although TA is , in the main,very positive. Drab dingy room, 70s decor. No welcome. upgrade $60 pn.( no thanks) 1 hr extra on checkout very grudgingly given . Any longer $25 + taxes per hour. On checkout, none of the usual chit chat on how was your stay etc.
    I’m convinced it was because we were on an all points booking , and no cash extracted from us. How’s that for loyalty. IHG we’re SO much better in acknowledging status and rewarding it.

    Michael C 729 posts

    Sorry to hear that, Jill – hope rest of trip was great anyway!
    Without wanting to state the b. obvious (!) for anyone else
    looking at Hilton points bookings to the US to avoid the dreaded
    resort fees, I’ve been monitoring them at Disney Springs, and the
    number of points required for 5 nights changes almost daily!

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