This is a tricky article to write, because it has the potential to go wrong and I cannot test it myself. However, two people I know have made transfers from Heathrow Rewards, the airport shopping .....

This is a tricky article to write, because it has the potential to go wrong and I cannot test it myself. .....

26 Sep 201326 September 2013 by Rob Burgess • 18 comments

I have written before about the new range of American Express gift cards.  They were not, to be honest, fantastic value. However, they are now looking VERY INTERESTING if you have an American Express .....

I have written before about the new range of American Express gift cards.  They were not, to be honest, .....

25 Sep 201325 September 2013 by Rob Burgess • 68 comments

This is the second part of our Eurostar series this week, written by Nick Burch.  Part 1, comparing the two Eurostar loyalty schemes, can be found here.  Tomorrow he will look at using American .....

This is the second part of our Eurostar series this week, written by Nick Burch.  Part 1, comparing the two .....

25 Sep 201325 September 2013 by Rob Burgess • 22 comments

Iberia Plus has added a new hotel partner – NH Hoteles, which also includes the Hesperia chain. The group operates 400 hotels in 26 countries, so there is a decent chance of bumping into one .....

Iberia Plus has added a new hotel partner – NH Hoteles, which also includes the Hesperia chain. The .....

25 Sep 201325 September 2013 by Rob Burgess • 5 comments

I have been keen to increase the Eurostar coverage on Head for Points for a while, but I haven’t used the service for about five years and was getting a bit rusty. I was delighted when Nick .....

I have been keen to increase the Eurostar coverage on Head for Points for a while, but I haven’t used .....

24 Sep 201324 September 2013 by Rob Burgess • 12 comments

I wrote back in June about the wall of criticism that had met the switch of British Airways lounge catering from Compass Group to BaxterStorey.  Although, when I tried it, it had settled down a bit. .....

I wrote back in June about the wall of criticism that had met the switch of British Airways lounge catering .....

24 Sep 201324 September 2013 by Rob Burgess • 20 comments

I spent the weekend playing pitch and putt golf on the Yorkshire coast, with a diversion via South Yorkshire.  Here are three things I discovered along the way: Top-tier status is not always what its .....

I spent the weekend playing pitch and putt golf on the Yorkshire coast, with a diversion via South .....

24 Sep 201324 September 2013 by Rob Burgess • 33 comments

You learn something new every day in this game. Despite having collected Miles & More miles (the Lufthansa Group programme) for many, many years – and having made numerous redemptions .....

You learn something new every day in this game. Despite having collected Miles & More miles (the Lufthansa .....

23 Sep 201323 September 2013 by Rob Burgess • 7 comments

As all those daytime TV ads make clear, a lot of people have been making a lot of money by helping people to claim compensation for missold Payment Protection Insurance. The concept has now moved on .....

As all those daytime TV ads make clear, a lot of people have been making a lot of money by helping people to .....

23 Sep 201323 September 2013 by Rob Burgess • 17 comments

I’ve got hold of a copy of ‘Which?’ magazines 2013 airline quality survey, which does not make incredibly happy reading for British Airways. It looked at both short haul and long .....

I’ve got hold of a copy of ‘Which?’ magazines 2013 airline quality survey, which does not .....

22 Sep 201322 September 2013 by Rob Burgess • 19 comments

BA’s sister airline, Iberia, has announced its intention to operate an auction system for business class upgrades. Google Translate offers its own slightly dubious version of the announcement on .....

BA’s sister airline, Iberia, has announced its intention to operate an auction system for business class .....

22 Sep 201322 September 2013 by Rob Burgess • 5 comments

Hilton is promoting the latest version of its iOS booking app with the offer of 1,000 bonus Hilton HHonors points. You will receive the extra 1,000 points for every booking you make through the app .....

Hilton is promoting the latest version of its iOS booking app with the offer of 1,000 bonus Hilton HHonors .....

22 Sep 201322 September 2013 by Rob Burgess • 4 comments

I spent last night in the true luxury experience that is the Holiday Inn Rotherham / Sheffield M1 Junction 33 (catchy name!). That is as good an excuse as I need to remind people of all of the .....

I spent last night in the true luxury experience that is the Holiday Inn Rotherham / Sheffield M1 Junction 33 .....

21 Sep 201321 September 2013 by Rob Burgess • 18 comments

Lufthansa has released a £15 promotional code for use on any flight out of the UK. This is only for users of its mobile app, in theory. Note that there are two different offers appearing at the top .....

Lufthansa has released a £15 promotional code for use on any flight out of the UK. This is only for users of .....

21 Sep 201321 September 2013 by Rob Burgess • 1 comment