I have been told by a well-placed source that the tender to operate the new independent lounge in Heathrow Terminal 5 was won by Swissport / Servisair. Despite the word ‘exclusive’ in the .....

I have been told by a well-placed source that the tender to operate the new independent lounge in Heathrow .....

1 Apr 20151 April 2015 by Rob Burgess • 20 comments

Avios.com announced a new partnership with Utility Warehouse yesterday.  This allows you to earn Avios points with your energy, telephone and broadband bills. It is not a hugely lucrative deal, .....

Avios.com announced a new partnership with Utility Warehouse yesterday.  This allows you to earn Avios .....

1 Apr 20151 April 2015 by Rob Burgess • 15 comments

Starting tomorrow and continuing over Easter, I am running updated versions of our overviews of the major hotel loyalty schemes. Each programme will be covered in two posts on consecutive days: The .....

Starting tomorrow and continuing over Easter, I am running updated versions of our overviews of the major .....

1 Apr 20151 April 2015 by Rob Burgess • 46 comments

This is not your typical Head for Points article but I couldn’t help slotting it in. To selectively quote from the Daily Mail (original story here): A Virgin Atlantic passenger jet was grounded .....

This is not your typical Head for Points article but I couldn’t help slotting it in. To selectively .....

31 Mar 201531 March 2015 by Rob Burgess • 15 comments

This is a first, as far as I can remember. Until April 30th, Hilton HHonors is offering a 30% transfer bonus if you transfer your points from Hilton and across to British Airways. This offer is not .....

This is a first, as far as I can remember. Until April 30th, Hilton HHonors is offering a 30% transfer bonus .....

31 Mar 201531 March 2015 by Rob Burgess • 7 comments

Most Head for Points readers will already have an avios.com account to sit alongside their British Airways Executive Club account. There are various reasons for doing this.  It lets you collect via .....

Most Head for Points readers will already have an avios.com account to sit alongside their British Airways .....

31 Mar 201531 March 2015 by Rob Burgess • 8 comments

Following an initial trial, British Airways has fully launched its luggage delivery service from London City Airport.  This is available to passengers on all BA flights into City. The service is very .....

Following an initial trial, British Airways has fully launched its luggage delivery service from London City .....

31 Mar 201531 March 2015 by Rob Burgess • 10 comments

Your council tax bill for 2015/6 will have dropped through your letterbox in the last few days. Earning Avios or other points by paying your day-to-day bills is something that a lot of people .....

Your council tax bill for 2015/6 will have dropped through your letterbox in the last few days. Earning Avios .....

30 Mar 201530 March 2015 by Rob Burgess • 108 comments

The first phase of the Avios changes kicked in on March 1st when Iberia Plus published its new earning chart for both Avios points and Elite Points. What I wanted to know was this – going .....

The first phase of the Avios changes kicked in on March 1st when Iberia Plus published its new earning chart .....

30 Mar 201530 March 2015 by Rob Burgess • 5 comments

I wrote last week about how the Sofitel Heathrow hotel, the five-star directly connected to Terminal 5, was being offered cheaply via lastminute.com and their ‘top secret hotels’ .....

I wrote last week about how the Sofitel Heathrow hotel, the five-star directly connected to Terminal 5, was .....

30 Mar 201530 March 2015 by Rob Burgess • 9 comments

Hilton HHonors announced last week that 14 hotels globally are changing reward categories, impacting the number of points needed for a free night.  These changes kick in from April 8th – until .....

Hilton HHonors announced last week that 14 hotels globally are changing reward categories, impacting the .....

29 Mar 201529 March 2015 by Rob Burgess • 14 comments

News in brief: Accor’s 3-4-2 global sale returns Accor, parent of Ibis, Novotel, Sofitel (Sofitel St James pictured below), Mercure, Pullman, M Gallery and other chains, has brought back its .....

News in brief: Accor’s 3-4-2 global sale returns Accor, parent of Ibis, Novotel, Sofitel (Sofitel St .....

29 Mar 201529 March 2015 by Rob Burgess • 4 comments

Gatwick Airport has replaced the old Gatwick Voucher Passport coupon scheme with a new website – myGatwick. The new site is tailored to your travel plans, allowing you to input details of your .....

Gatwick Airport has replaced the old Gatwick Voucher Passport coupon scheme with a new website – .....

29 Mar 201529 March 2015 by Rob Burgess • 3 comments

A huge percentage of Head for Points readers, including myself and my wife, are currently locked out of their Avios accounts. Changing the password simply shows a zero Avios balance which BA appears .....

A huge percentage of Head for Points readers, including myself and my wife, are currently locked out of their .....

28 Mar 201528 March 2015 by Rob Burgess • 144 comments