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My review of Conrad Abu Dhabi Etihad Towers, when branded as Jumeirah At Etihad Towers

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This is my review of my stay at the Jumeirah At Etihad Towers hotel in Abu Dhabi.  This hotel is, since late 2020, trading as the Conrad Abu Dhabi Etihad Towers hotel – the new website is here.

This is a continuation of my Abu Dhabi trip report. Other articles in this series cover the Hilton London Heathrow Terminal 4 hotel, the Etihad lounge in Heathrow Terminal 4, the Business Class Studio on the new Etihad A380, the Etihad Premium Lounge in Abu Dhabi and the First Class Suite on the Boeing 777.

There are plenty of accommodation options in Abu Dhabi.  For a family holiday, the obvious choice is Emirates Palace.  It is a huge green place which I saw every day from my 44th floor room in Etihad Towers!  Yas Island and Sa’adiyat Island, nearer the airport, are being developed as holiday resorts – there you will find the St Regis and Park Hyatt amongst other options.

Conard Etihad Towers Abu Dhabi hotel review

I decided to go with Jumeirah in the city centre instead.  Jumeirah do a good job at running luxury hotels and they have the financial backing from ‘Dubai Inc’ to make sure things work.  I have stayed at the Carlton Tower in London, Emirates Towers in Dubai and Al Qasr in Dubai.  We spend 20 nights a year at Dar Al Masyaf at Madinat Jumeirah in Dubai, which is a truly astonishing place kept in tip-top condition.  (We have family in Dubai which is why we are down there a lot – it is not a lack of imagination.)

Etihad Towers is also the top-rated Abu Dhabi property on TripAdvisor.  With only 36 hours in the city – and with some work to do as well – I simply didn’t need the facilities of a huge resort.

I paid for my room using Sirius points from the Jumeirah loyalty schemeThis article explains how I paid for the entire trip on miles and points.

As you can see from the photo above, Emirates Towers is a mixed use office, condominium and hotel scheme.  It includes a luxury shopping mall, should you feel the need to visit Hermes, Tom Ford or even Waitrose during your stay.  It looks a lot more ‘human’ at beach level (yes, it has a modest beach) as you can see below:

Conard Etihad Towers Abu Dhabi hotel review

My Etihad redemption included free chauffeur transfers so they dropped me at the hotel.  The lobby is h-u-g-e, quadruple height and glass walled as you can see above.

The hotel is mouth shaped which means that the rooms are of varying sizes.  The nearer you are to the middle, the bigger your space.  Possible because I was a Sirius Silver card holder, I was given a room right in the middle which meant lots of space:

Conard Etihad Towers Abu Dhabi hotel review

The room was well appointed, including a free coffee machine.  Wi-Fi is free for all guests.  There was a ludicrous amount of wardrobe space and a full set of bathroom freebies including toothbrush, razor etc.

The shower gel, shampoo etc come in a specially designed holder – each bottle is the shape of one of the towers in the complex.  You effectively get a model of the top photograph made from plastic bottles!

There is no need to spend the night alone at Emirates Towers:

Conard Etihad Towers Abu Dhabi hotel review

My 3-year old now has this in his bed.  Jumeirah runs a sanctuary for injured turtles at Madinat Jumeirah in Dubai.

Breakfast is a huge affair with more food than you even begin to contemplate eating.  The downside is the price which is roughly £30 per person.  My Jumeirah Silver card meant I didn’t have to pay, but if you are booking here for cash I suggest taking a B&B rate.  Alternatively, there is a café in the shopping centre in the basement which is far cheaper and good quality.

I spent the one day I was in the hotel down by the beach and pool.  You wouldn’t want to spend a week there on holiday, especially with kids, but for a stopover it did the job.

Conard Etihad Towers Abu Dhabi hotel review

Again, the staff were excellent.  Whether it was setting up your chair, bringing you drinks, bringing lunch or even offering free lollypops, they were on hand.  This is one of the three pools, with a swim-up bar at the back. 

You can just see, behind the bar, part of a construction site next to the hotel.  This did not cause much noise but it isn’t incredibly attractive either.

Conard Etihad Towers Abu Dhabi hotel review

I didn’t eat a ‘proper’ evening meal, having a snack in the lobby instead.  The hotel is not short of options, including a branch of Mayfair fish restaurant Scott’s which is built out into the water:

Conard Etihad Towers Abu Dhabi hotel review

After the nightmare I had at the St Regis in Doha, it was a joy to spend 36 hours in a hotel which ‘worked’.  It was only one day, however.  At 10.30am the next morning, my 3rd Etihad chauffeur of the trip appeared to whisk me off to the airport.

The hotel’s new website, as a Conrad (from late 2020), can be found here.

Click here for the next review in this series – the Etihad Premium Lounge in Abu Dhabi.

Hotel offers update – August 2022:

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Want to buy hotel points?

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Comments (23)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Nate says:

    Nice article thanks. Visiting Abu Dhabi in May for weekend. Was choosing between Jumeirah Etihad and Shangri-La Hotel.

    Personally preferred the look of the latter in photos but got a rate of £360 for 3 nights, half board through Amex travel for Etihad Towers. With the platinum offer of £100 off, I ended up paying £260 which I felt was a good deal!

    • Rob says:

      You’re laughing at that price. Was £150 room only per night for direct booking when I was there.

  • Luke Atkinson says:

    The French restaurant (Brasserie Angelique) in the hotel is one of the best around as well. The fondue is sensational and even though it is quiet they love kids.

    Scott’s is currently being replaced.

  • alex says:

    I second what Luke says the french restaurant is excellent.
    I wish I had stayed here rather than waste my money next door at the St Regis it truly was a four star experience and had rather sullied my opinion of these hotels, and raffles experience in doha compounds this unfortunately.

  • Jason says:


    Please could you do a review, including how you paid, for the Madinat Jumeirah at some stage?

    • Rob says:

      Same way – UK Amex points turned into IDC Amex points turned into Sirius. I should do a review one day, the reason I don’t is that we have a suite in one of the villas at the back which is not representative – 90 per cent stay in the hotels. May do it this time.

      • jason says:

        On the IDC amex card, is there ever a bonus for transferring points, to say Etihad for example, like the current offer.
        I appreciate, having read your article, it only works for some airlines but if there was the occasional bonus it might be worth having the card, transferring points, and waiting for a bonus.

        • Rob says:

          Rarely. There has been one bonus, to Avios oddly, in the 3 years I’ve had it. The key is the exchange rate you get when moving points across from the UK scheme, which is weak at present ($1.50 or whatever).

  • oyster says:

    Emirates Palace isn’t very family friendly. And it’s only for wealthy families I’d say!

  • Blunt Truth says:

    The main problem with Gulf Arab States/ Qatar/ Bahrain & using them as a holiday destination: = why do it, what’s the attraction? – there’s simply no history, no culture, no personality. They do food (& these days, drink) perfectly well, there’s sun; but there’s simply no enjoyment of place & people.

    Virtually every other country in the world (perhaps not North Korea) would be a far better choice for a holiday.

    • Rob says:

      Get some small kids! 6/7 hour short flights, modest time difference, world class hotels / food / shopping / medical facilities / Waitrose 🙂 I would NEVER recommend anyone go to Dubai and especially Abu Dhabi or Qatar without staying at a beach hotel though.

      • Jason says:

        Are there other branches, of Waitrose, out there apart from the one in Kidzania!!! 🙂

        • Rob says:

          Yes, loads! The only Abu Dhabi one is the one in Etihad Towers though AFAIK.

          • Jason says:

            I’m assuming you’ve been to Kidzania, with your family, in the Dubai Mall!

          • Rob says:

            Never, actually, as our youngest was a bit young previously. He is 4 next month so ok now but of course Kidzania is now in London anyway – only a matter of time before we get invited to a birthday party there!

  • Rohan says:

    Hi , raffles do you always redeem at madinat ? Stayed there a couple years ago and was £500 which I thought was worth it as it truly is one of the best resorts on the world . However recently been doing searches in school holidays and around £800 a night that prices is out really . Any tips for getting it at a better price ?

    • Rob says:

      Before I could redeem, we used to stay at Emirates Towers for a third of the price and get day passes to Madinat (I wrote about this on HFP). However Emirates Towers now restricts the number of beach passes issued.

      Some independent travel agents may be willing to book you in at the ‘package only’ rate which is meant to be used only if you book a flight at the same time. I have a friend who books this way.

  • Ccorbs says:

    You mention your third Etihad chauffeur of the trip.How did you manage to get a third trip? I am going to Dubai later o the year so am interested

    • Rob says:

      Four chauffeur trips – chauffeur to Heathrow, Abu Dhabi Airport to hotel, hotel to Abu Dhabi Airport, Heathrow to home.

      • Jason says:

        What happens if you are just over the 100 mile limit?
        Google maps is showing 103 miles to heathrow 🙁

        • Rob says:

          No idea! Don’t even know how they measure it. Potentially a modest surcharge?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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