If you’ve ever stayed in Las Vegas or at a US beach resort, you have probably been subjected to ‘resort fees’. These are, without a doubt, the biggest scam in the hotel business .....

If you’ve ever stayed in Las Vegas or at a US beach resort, you have probably been subjected to .....

16 Jan 201716 January 2017 by Rob Burgess • 84 comments

This is our review of the 1903 lounge at Bristol Airport. At the time this review was written, it was known as the AspirePlus lounge.  It was rebranded to 1903 in May 2023, with the Aspire lounge .....

This is our review of the 1903 lounge at Bristol Airport. At the time this review was written, it was known as .....

16 Jan 201716 January 2017 by Anika Burnett • 4 comments

British Airways is, at last, gearing up for the launch of the new Club World cabin. A member of cabin crew sent me a memo on training requirements for the new cabin.  What is interesting about this .....

British Airways is, at last, gearing up for the launch of the new Club World cabin. A member of cabin crew .....

15 Jan 201715 January 2017 by Rob Burgess • 114 comments

This year London City Airport turns 30. London City Airport has seen a lot of growth over the last three decades with a huge increase in routes and passengers. In 1987 15,000 passengers travelled to .....

This year London City Airport turns 30. London City Airport has seen a lot of growth over the last three .....

15 Jan 201715 January 2017 by Anika Burnett • 21 comments

Club Carlson, the Radisson / Park Inn / Park Plaza group, has launched its Spring promotion. It seems simple but comes with a twist. The promotion runs from 9th January to 31st March and you MUST .....

Club Carlson, the Radisson / Park Inn / Park Plaza group, has launched its Spring promotion. It seems simple .....

15 Jan 201715 January 2017 by Rob Burgess • 14 comments

It was pointed out last week that our coverage of Virgin Atlantic has been a little thin of late.  I think the chaos around the launch of the new website – which is still not working properly .....

It was pointed out last week that our coverage of Virgin Atlantic has been a little thin of late.  I think .....

14 Jan 201714 January 2017 by Rob Burgess • 91 comments

After its launch in Ireland last year, Expedia has now introduced its loyalty scheme Expedia+ to the UK market. But don’t get too excited… Though you can collect points on flights and car .....

After its launch in Ireland last year, Expedia has now introduced its loyalty scheme Expedia+ to the UK .....

14 Jan 201714 January 2017 by Anika Burnett • 21 comments

Here is your final reminder that IHG Rewards Club is changing the cost of 650 hotel redemptions from tomorrow, 15th January. You can download a PDF list here. You won’t be surprised to .....

Here is your final reminder that IHG Rewards Club is changing the cost of 650 hotel redemptions from .....

14 Jan 201714 January 2017 by Rob Burgess • 29 comments

News in brief: New British Airways strike dates announced The Unite union announced yesterday that a further wave of cabin crew strikes will take place on Thursday 19th, Friday 20th and Saturday 21st .....

News in brief: New British Airways strike dates announced The Unite union announced yesterday that a further .....

13 Jan 201713 January 2017 by Rob Burgess • 94 comments

News in brief: New Starwood SPG Moments concerts at The O2 bookable Starwood Preferred Guest has released a new batch of concerts at The O2. It is fair to say that the list has something for everyone. .....

News in brief: New Starwood SPG Moments concerts at The O2 bookable Starwood Preferred Guest has released a .....

13 Jan 201713 January 2017 by Anika Burnett • 40 comments

On Monday I ran a piece about why I thought the Lloyds Avios Rewards credit card could not continue in its current form. I was then handily emailed some draft marketing documentation currently being .....

On Monday I ran a piece about why I thought the Lloyds Avios Rewards credit card could not continue in its .....

13 Jan 201713 January 2017 by Rob Burgess • 80 comments

Due to the heavy snow and freezing temperatures expected at Heathrow this afternoon, there are major delays and cancellations of flights to be expected. National Air Traffic Services has informed .....

Due to the heavy snow and freezing temperatures expected at Heathrow this afternoon, there are major delays .....

12 Jan 201712 January 2017 by Rob Burgess • 52 comments

We ran a long article on Monday covering some of the great business class deals offered by Qatar Airways during their current sale.  Remember that these flights all earn Avios and BA tier points. .....

We ran a long article on Monday covering some of the great business class deals offered by Qatar Airways .....

12 Jan 201712 January 2017 by Rob Burgess • 102 comments

After a number of delays, The Curve Card launches Curve Rewards at 3pm today. Hopefully. This has been some time coming, to put it mildly, but it does look it will be quite cool when it is up and .....

After a number of delays, The Curve Card launches Curve Rewards at 3pm today. Hopefully. This has been some .....

12 Jan 201712 January 2017 by Rob Burgess • 166 comments