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Review of ‘The Lounge’ used by Aer Lingus at Boston Airport Terminal C

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We are now on the least exciting bit of my recent Aer Lingus business class redemption from London to Boston, and back, via Dublin.

If you didn’t see the earlier articles, Aer Lingus gave me a return business class flight to Boston so we could see what you would get if you chose to use your Avios, or pay cash, to fly them to North America.  Head for Points paid for all of its own expenses, apart from two nights hotel accommodation in Boston which Hilton provided.

Every part of this trip so far had been impressive.  We’ve had:

the Aer Lingus lounge at Heathrow (read here) 

the highly convenient way you can clear US customs and immigration in Dublin and then relax in the new pre-clearance airport lounge (read here) and

the Aer Lingus business class seat and service, which is a major improvement on British Airways Club World (read here) 

After three nights in Boston, it was time to head home.

Aer Lingus changed their terminal at Boston Logan Airport from E to C back in May 2016.  You can find several reviews online of an Aer Lingus lounge in Boston that looks quite different from the one I went to.

With the change of terminal Aer Lingus seems to have dropped their own branded lounge and is instead using ‘The Lounge’.  This is also used by Emirates and TAP and can also be accessed using Priority Pass, Lounge Club or Diners Club.

‘The Lounge’ is located by Gate C19 and was about a three minute walk from my gate.

Getting in

There was just one person in front of me at the lounge reception. As I was getting access with my boarding pass rather than a lounge club card it only took a few seconds to scan it and for me to enter the lounge.

Aer Lingus Lounge Boston

The first thing I noticed when entering the lounge was that almost every seat was taken. As I didn’t want to run around taking pictures of strangers, the ones in this review are not the best. Apologies for that.

As you walk into the lounge there is a food area around the corner to the left, a staffed bar at the far end and several dining tables with four seats.  Solo diners seem to gravitate towards a row of bar stools facing the window.  Toilets, but no shower rooms, were tucked away to the left of the bar by the kitchen area.

It was 9pm when I entered the lounge and the blinds were down. Apparently you have a great view onto the runway during the day.

The bar served wine, beer and soft drinks as well as mixers in single servings.

Aer Lingus Lounge Boston

The larger sitting area below is to the right of the lounge as you walk in. There was a selection of armchairs with coffee tables as well as two separate areas at the far back with a half wall for privacy.

There were screens with the flight departures on the wall and no announcements were made.

Aer Lingus Lounge Boston

The food selection was underwhelming, given that we were about to board a short overnight flight where time spent eating would mean less time spent sleeping.  There were two different pasta salads, some green and black olives as well as some tomatoes and broccoli.

Aer Lingus Lounge Boston

There were also snacks like prezels, crisps and a selection of different popcorn flavours as well as a selection of cheese (really not nice cheese!).  Luckily there were also two different soups, a tomato basil soup and clam chowder of which the latter was really good.

aer lingus lounge boston

The coffee machine was towards the sitting area at the far back. It was too late for me for coffee which is why I gave it a miss. I also wouldn’t have known how to use it as there were various sachets next to the machine and the instructions were rather long.

Aer Lingus Lounge Boston

Staff were constantly walking through the lounge cleaning away used plates and glasses.  They also took my half-full glass away when I went to get some snacks and I was asked if I was finished when my plate was still full and I had a fork in my hand …….

Conclusion

I wasn’t too impressed by The Lounge.  A larger selection of food before an overnight flight would have been appreciated as you could skip the onboard dinner to go straight to bed.  The drinks were served in rather small glasses and as the lounge was very busy there was always a queue when I wanted to get a drink.

Perhaps I just got grumpy because I arrived at Logan three hours before my flight, which was far too early in retrospect.  If you decide to try the Aer Lingus business class service to Boston, I recommend an early dinner in the city and then a cab to the airport.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (June 2021)

As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card:

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here

You also get access to Plaza Premium, Delta and Eurostar lounges. The card has a sign-up bonus of 30,000 points.  Our American Express Platinum review is here. You can apply here.

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with two free visits to any Priority Pass lounge – see the list here

Additional lounge visits are charged at £20.  You get two more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (8)

  • Liam J says:

    I don’t believe Emirates use this lounge – they have their own lounge in Terminal E next to the BA and LH lounges.

  • Peter says:

    What is up with this site lately? Constantly getting ‘Page unavailabile’ and having to launch it from Twitter.

    • Leo says:

      Agreed – becoming a real issue for me. Hopefully this means the site is popular but even so….

    • TripRep says:

      Lots of 503 errors yesterday.

      Rob is getting it sorted…

    • Rob says:

      Server move hopefully starting tomorrow, with luck all will be done by next weekend – faster and no capacity issues.

  • ee says:

    O/T – did anyone else not get this email today? (The other two came fine)

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