As we noted a few weeks ago, Tesco Bank had started to treat purchases made using a Curve Card as a cash advance. Which, of course, makes no sense. This meant that Tesco Bank had started to impose a whopping 3.99% fee on all Curve transactions.
Tesco Bank has now backtracked.
The following statement has been posted on Tesco’s “Your Community” site:
We recognise that the application of this fee when a Tesco Bank credit card is used to fund Curve accounts has created some confusion for customers. We apologise to customers for this confusion. As a result, we have chosen to pause the charging of this fee in relation to Curve customers while we review this matter. Any customer who has been charged to date will be refunded, and should we make any future changes we will let our customers know.
Hopefully those of you were charged fees by Tesco Bank will soon see the money back on your card.
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