The American Express Centurion Lounge in Covent Garden is open – what’s inside?

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• BJ says:

  14 Dec14 December 14:16

  OT: How long after hitting the spend target does it take the Lloyds voucher to deposit into accounts these days; should I expect it within a few days or after the next statement is generated? Where should I look for it if it goes to BA? I don’t see a voucher section in my account there.

  • Anna says:

    14 Dec14 December 14:27

    They’re not going to BA, you have to call avios.com to redeem it and they should have a record of it. IIRC it’s generated with the next statement from the period in which you hit the target spend.

    • BJ says:

      14 Dec14 December 14:43

      Thanks Anna, so nothing has changed. Target spend transaction cleared yesterday so hopefully will have voucher after my statement next week. I plan to cancel 2x75k redemptions for £70 and bank 72k for 2021 flights after using the voucher for TYO.

      • Anna says:

        14 Dec14 December 16:01

        Sorry, I wasn’t clear, I think it’s the statement AFTER the one which would include the transaction which hit the 7k. I hit my last £7k early June and got my voucher at the end of July anyway. Though when they were having all the IT problems last year I rang them and they generated that one manually within about a week.

        Your maths has got me a bit confused though, where do the 72k avios come from?!

      • Shoestring says:

        14 Dec14 December 16:18

        cancelling reward flights & changing to 2-4-1?

      • BJ says:

        14 Dec14 December 17:51

        Cheers Anna. Maths current reservation I need to change is 2 x zone 7 ow CW = 2×75k = 150k. New reservation with voucher will be 2 × 39k so will 78k leaving me 72k to the good from my original 150k cancelled reservation. Shoved £5k spend through in a hurry on Curve so hopefully no nasty shocks on statement but even if there is then still under £150 to save 72k avios.

      • BJ says:

        14 Dec14 December 22:51

        @Harry, I need to change 2 seats to TYO from BKK. Just decided to trigger Lloyds voucher to use on new booking while options still available.

• Clarence says:

  14 Dec14 December 16:22

  O/ T. Just tried to use combine my Avios to move Avios from Iberia Plus to BAEC but was told my details don’t match. I have moved Avios many times from Iberia Plus without a problem. Does anyone have a solution

  • Shoestring says:

    14 Dec14 December 16:25

    Open Aerclub Avios a/c on the avios.com platform. Use ID details same as on Iberia. Pull IB Avios—> Aerclub then onward —> BAEC

• Denis says:

  14 Dec14 December 17:11

  O/T: SPG points from 29 Ways have just hit my account.

  • Jill (Kinkell) says:

    14 Dec14 December 18:59

    I’m still waiting. OH posted several says ago

    • Liz says:

      14 Dec14 December 20:59

      I received 2250 instead of 2750 pts from this promo. Hubby got his ok. Emailed them today.

• Andy says:

  14 Dec14 December 17:34

  OT: At the beginning of December the kitchen of the Plaza Premium LHR T4 Arrivals lounge had ‘technical problems’ (or a similarly phrased excuse) so couldn’t serve any food from the menu. They did have a reasonable selection of cold sandwiches with biscuits and tortilla chips and olives which you could help yourself to. No timescale for when the kitchen would be working again. Might be working now? It was out for at least a few days.

  • Whizz68 says:

    14 Dec14 December 21:54

    I went to the Plaza Premium arrivals lounge on Tuesday and the pitch was still closed.

    • Whizz68 says:

      14 Dec14 December 21:54

      Kitchen*

      • Andy says:

        14 Dec14 December 22:25

        Thanks for the update. Must be something major! Saw a mouse in there a couple of months ago on the visit before last but apparently that’s nothing new for Heathrow. So this lounge hasn’t been able to serve any hot food for two weeks then…

  • Ali says:

    15 Dec15 December 05:04

    Kitchen was closed on Thursday morning too. On the plus side I got to try coco pops for the first time in years…

• Mark says:

  14 Dec14 December 18:47

  What’s the Louis Vuitton advert about?! What’s it got to do with points?!

  • Anna says:

    14 Dec14 December 19:10

    I’m sure you’d earn quite a lot of points on pretty much anything you bought from there.

  • Rob says:

    14 Dec14 December 20:55

    The majority of our articles are not related to points. Have you only just noticed?

  • Brian says:

    15 Dec15 December 13:07

    Haven’t you read the banner at the top of the page? ‘Head for Points, helping business travellers maximise their miles and find new places to buy overpriced so-called luxury goods’

    • Rob says:

      15 Dec15 December 14:36

      Brian … fundamentally, 80% of the UK readers of HFP are well-paid London professionals with, I’d guess, an average income in excess of £50k. That’s who we write for. You’re still welcome if that’s not you, of course, but you’re not the core.

      Something else to think about …. LVMH has a market cap almost FIFTEEN TIMES bigger than IHG (€129bn v £8bn). It is TEN TIMES bigger than IAG (€12bn market cap). LVMH, I would guess, is bigger than every quoted hotel group in the world PUT TOGETHER. It can’t be much smaller than every quoted airline group in the world PUT TOGETHER. If you think that the luxury goods market is only for a tiny niche then you are massively mistaken.

• Delbert says:

  14 Dec14 December 20:04

  Great photo of Amex’s Centurion Lounge front door. It’s a work of art 🙂

  • Rob says:

    14 Dec14 December 20:52

    I took that one 🙂 Alan did the rest.

    • BJ says:

      15 Dec15 December 07:07

      Quality of pics much improved since you got your new iphone.

      • Alan says:

        15 Dec15 December 07:23

        Haha – taken on a OnePlus 6 😛

• David Griffiths says:

  17 Dec17 December 14:50

  Hi Rob,
  If I am not a “London professional”, though I am a BA gold card member. Would you regard me as a “ core member” Incidentally I live in Wales, and the tolls on the Severn Bridges have been done away with. First time a tax going from England to Wales across the Severn estuary has not been in existence since Roman times apparently. So if you add up all that revenue, compound it, allow for inflation, especially around the time of the Black Death, it’s probably more than LV’s capitalisation. 😏. What has this got to do with points?, not much either as in your example. Accept I suppose you did get points if you used a card payment at the tolls. Though I willl admit, this would be post Roman Empire days. Incidentally, would a Roman general, who was posted to say, a fortress at Caerleon in Wales, and who had a ton of air miles be your target market even though he was not a Londinium Professional?
  Thought of the day. Does anyone know of a professional outside the M25? 🤔

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