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Singapore Airlines announces a mild KrisFlyer devaluation

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Singapore Airlines announced a modest devaluation of its KrisFlyer loyalty scheme yesterday.

This is relevant because KrisFlyer is a transfer partner with American Express Membership Rewards, HSBC Premier and Heathrow Rewards.  Singapore Airlines also restricts access to its premium seats to its airline partners, so your best of trying something like the amazing new A380 First Class Suite is via KrisFlyer.

(You can see our review of a tour of the new Singapore Airlines First Class Suite, including a video, in this HFP article.  The official website highlighting the new A380 is here.)

Overall the news is not too bad from a UK perspective:

Star Alliance redemptions are unchanged.  This means, in particular, that the ‘sweet spot’ redemption of 25,000 miles for a one-way Business Class ticket from the UK to the Middle East remains.

Premium redemptions between the UK and Singapore increase modestly.  One-way Business Class redemptions increase from 85,000 miles to 92,000 miles.  One-way First Class redemptions increase from 115,000 miles to 125,000 miles.

Premium redemptions on the New York to Frankfurt route increase modestly.  One-way Business Class redemptions increase from 65,000 miles to 72,000 miles.  One-way First Class redemptions increase from 76,000 miles to 86,000 miles.

Premium redemptions on the Manchester to Houston route increase modestly.  One-way Business Class redemptions increase from 65,000 miles to 72,000 miles. 

Singapore Airlines First Class suite

KrisFlyer is introducing some new features too:

It will be possible to upgrade from Economy to Business Class again.  When Premium Economy was introduced, this functionality was removed as only ‘one category’ upgrades were possible.

The ‘last minute’ redemption deals which have been trialled recently have been made permanent, although those are of little use if you live in the UK unless European routes are included.

The website will be changed to show redemption availability +/- 3 days, instead of just for one day at a time

Waitlisting for redemptions will only be possible up to 14 days before departure.  Unsuccessful waitlist applications will now be cancelled at this point.  KrisFlyer is claiming that this is a positive change as it lets you have more certainty over your travel plans.

The KrisFlyer website is here although at the time of writing it has not been updated to include this new information.

The new redemption chart – which kicks in for bookings made from 24th January – is here.  The existing reward chart is here.  The chart for Star Alliance redemptions, which is not changing, is here.

Comments (170)

  • kira says:

    o/t – tried checking in for a flight tomorrow – BA93 London – Toronto – online it says i’m not able to check in online. Looking at expert flyer, it looks like they are not selling any seats in any cabin
    J0 C0 D0 R0 I0 W0 E0 T0 Y0 B0 H0 K0 M0 L0 V0 S0 N0 Q0 O0 G0

    Does this mean the flight is overbooked? What are my options if so? Will it work out in my favour?

    • Alan says:

      Could also just be a random UK Border check – I had that recently on a flight to Sofia, couldn’t OLCI, had to go to desk and they cleared it within a few seconds. Unfortunately it was the day of a fire alarm in T5 HEX/Underground so was stuck trying to get from T4 to T5 and it was taking ages – thankfully they saw sense and called the gate to still let me be checked in!

    • Rob says:

      Yes, flight is totally full. You never know how many passengers have flexible tickets and may just decide not to show up however.

      • rams1981 says:

        What’s the best thing to do – arrive early at the airport?

        • Lady London says:

          turn up as early as you can and smile sweetly just in case there is an upgrade going

  • babygwc says:

    OT look at both amextravel .COM vs .UK – and prices for the same flights seem to be a few hundred quid cheaper on the .COM site, but not sure if this will trigger the spend £600 get £200 back. Anybody had any experience with this?