A good Qatar Airways Bangkok flight deal which earns 560 British Airways tier points

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• The Streets says:

  30 Mar30 March 09:54

  AMEX customer services is getting worse. I am still waiting on the bonus Hilton promotions offer from last November of 3:1 to transfer from MR to Hilton points. Despite the email coming from AMEX they are blaming Hilton for not posting the points and that they cannot do anything about it. Also despite my repeated calls to AMEX (and Hilton) they “keep closing the case” because Hilton do not respond back in time to AMEX. It is only when I call again that they “reopen the case”. As a Platinum cardholder this surely isn’t the level of service you expect from AMEX

  • Cormac says:

    30 Mar30 March 11:53

    Escalate to a complaint – it then appeared to be handled out of Brighton. That’s what I did and it was sorted quite quickly and to my satisfaction.

    • The Streets says:

      30 Mar30 March 12:20

      Thanks Cormac, I have numerous times escalated via the call centre and had ‘supervisors’ calling me back to no avail. No one wants to take responsibility. Other than write to them, I am not sure what else I can do

      • Cormac says:

        30 Mar30 March 12:28

        I was in the same loop – massively frustrating – it will be sorted in 3 days etc. Ask to raise a formal complaint. That did the trick for me.

      • F says:

        30 Mar30 March 16:39

        I had the same issue – did online chat with Amex agent who was moderately helpful, had to take screenshots of the email they had sent in the first place with the bonus etc. Then called Amex at a different time of day a few days later – ended up speaking to an American sounding lady who said she would sort it out, gave me 2k MR for my trouble and the points posted a few days later.

• Michael C says:

  30 Mar30 March 09:55

  Re. Qatar – decent availabilty throughout the summer, and for little more you can do Stockholm-BKK / Phuket-Stockholm

  • Polly says:

    30 Mar30 March 13:47

    Yes we have done that before, into SGN, out of KUL. Works fine. Think ours was around 100 more pp. but that was back in a much better sale. Thinking if we will bother with F 241 next Feb, and go for this one instead. As HKT is one of our destinations. Have to do the maths.

• Cspnvdl says:

  30 Mar30 March 09:55

  O/T I will be flying business with Turkish Oslo- Denpasar later this year, I currently am not in any Star Alliance FFP. My active programs are BAEC and HHonors and to a lesssr extent Virgin, Hyatt and Accor.

  I have absolutely no idea what to join and where to credit the miles. My sense is that I will get the best return from using Turkish’s own program – but st the moment at least it doesn’t seem likely i’ll be flying them with any regularity in the future ( which is also true however of any other Star Alliance airline…)

  • The Original Nick says:

    30 Mar30 March 11:04

    M&M? Then wait and see what happens with the Virgin merger. Check on statusmatcher first though.

  • Rob says:

    30 Mar30 March 11:29

    You need an account you can top up or empty easily. This usually means Singapore (1:1 from Amex to topup) or Lufty (move to Heathrow Rewards or redeem for hotel discounts).

    Check wheretocredit.com first as Lufty is historically very mean on what it gives for Turkish flights.

  • Lyn says:

    30 Mar30 March 16:47

    Definitely check wheretocredit. If United gives decent mileage you might consider them as well. There have been comments recently on how to top up just a few points to keep them from expiring, and SPG card/Marriott points are another option for transfers.

  • Cspnvdl says:

    31 Mar31 March 16:24

    Thanks Rob & everyone —definitely some helpful pointers.

• luckyjim says:

  30 Mar30 March 10:07

  I’m seeing banner ads for Destinology offering 10000 Avios. Has anyone looked into it? Looks like you have to give them a lot of details about your plans before finding out what the offer is.

  • RussellH says:

    30 Mar30 March 11:05

    Book by tomorrow…

  • Rob says:

    30 Mar30 March 11:26

    There was nothing on the BA website, I checked. As it closed on 31st I felt there was no point calling them.

• zjl says:

  30 Mar30 March 10:29

  OT — how many Amex cards can one apply within one month? Is there any limit on that?

  • Rob says:

    30 Mar30 March 11:25

    Official limits seem to have gone but clearly unofficial limits remain, and your credit report would get destroyed as you look like a man in panic to raise cash.

    • Bagoly says:

      30 Mar30 March 15:11

      Would you have said Julian was being sexist if he wrote that?!

      • Rob says:

        30 Mar30 March 17:27

        Er, no.

  • Benylin says:

    30 Mar30 March 21:37

    I’ve done 2 in a month, hell even 2 in a day, but no more than that in a month.

• Steve says:

  30 Mar30 March 10:41

  Re Groupon. Clicking through via a mobile shows a countdown clock below the Buy button. Deal seems timed to finish at midnight Saturday.

  • Rob says:

    30 Mar30 March 11:24

    Very handy, thanks

• Gail says:

  30 Mar30 March 10:58

  OT (Back to Tesco Mobile offer) I have just used a new Tesco sim with Rocket Pack in my iPad and it works fine. Good speeds showing the O2 network. 🙂
  Questions:
  1. By when do I need to have activated my second Rocket Pack which I have got as a store bought voucher?
  2. Do I need to use second voucher with my second yet-to-be-activated sim or can I apply it in a few weeks to the first sim I am now using in my iPad?

  • TGLoyalty says:

    30 Mar30 March 11:42

    Needs to be on a new sim

  • BJ says:

    30 Mar30 March 14:41

    Ends 28th April so time to squeeze a second months data for your iPad but use a second sim and voucher.

    • Gail says:

      31 Mar31 March 13:58

      Thanks BJ and TGLoyalty!

• Russ says:

  30 Mar30 March 11:01

  We prefer the herringbone seat, for us the Q suite’s had there day now. The seats aren’t wearing well, the lack of an independent lower leg rest causing fatigue and only one armrest. The cabins are dark and oppressive when the doors are shut. Herringbone seats are just more comfortable with two armrests and independent lower leg rest.plus a more open and lighter cabin. Mind you if you’re sitting in the middle rows you do feel as if the top half of your body’s going one way whilst your legs are going in another. So choose early 🙂

  • Froggee says:

    30 Mar30 March 12:17

    +1

    • Polly says:

      30 Mar30 March 13:49

      Love the space around us also.

  • dicksbits says:

    30 Mar30 March 14:49

    choose early because …? which rows are better and facing which direction?

    • Bagoly says:

      30 Mar30 March 15:05

      Choose time, and therefore ‘plane?

    • Russ says:

      30 Mar30 March 15:15

      To get a window seat and not a central one. They’re all forwards facing but the central ones feel as if your body’s going in two different directions at once 🙂

      • dicksbits says:

        30 Mar30 March 16:21

        even the reverse sleeper ‘bed’ seats, not the front facing ones? (in the middle).

  • dicksbits says:

    30 Mar30 March 16:23

    Are you talking about the A350 solely here?

    • Russ says:

      30 Mar30 March 16:44

      I’m talking about the herringbone seats. The Qsuites are the ones that are front/back facing with ‘beds’. All the herringbone seats face forwards and no ‘beds’.

      Not all A350’s have the same seats. If you want to know what’s currently flying a route then check out experflyer with the flight number. If the seat plan that comes up looks a little like a chessboard then it’s probably Q suites. If seats are shown in straight lines it’s probably herringbone seats. It’s not 100% reliable.

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