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Do you know that American Express has a private lounge for cardholders at the O2 Arena?

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I was having a look at the reservations process for the American Express lounge at the O2 Arena last week, and noticed that it has changed entirely in the last year or so.

I thought it was worth running over the new details today, especially as Amex is offering a free drink to all guests.

A few years ago, American Express expanded its ‘Experiences’ programme – which gets cardholders early access to tickets for certain cultural events – by opening a private Amex lounge at the O2 Arena. They made quite a fuss about it at the time but you may well have forgotten that it exists by now.

American Express lounge O2 Arena

The procedure for getting in has changed entirely.

In the past, you had to register online up to 14 days before the event.  This has all gone.  There is now NO advance booking allowed until the day itself.

This is the new process:

“If you have already bought your tickets to an arena event at The O2, London, you have the opportunity to access this Lounge. Simply make your way to The Guests Services Hub under the ICON Staircase and show your American Express Card with a valid  show ticket to secure up to 4 passes per Cardmember, should they be available.

Passes are provided on a first come, first served basis. Capacity is limited so access cannot be guaranteed. Arrive early to avoid disappointment.

The Lounge is located on the ground floor of The O2. If you have managed to secure a pass at The Guest Services Hub, enter the arena through the VIP lanes at Entrance B and show your pass for entry to the lounge.

Yes, getting a lounge pass also allows you to use the shorter VIP entrance queues as well.

Full details are on the American Express website here.

Get a free drink at the American Express lounge at the O2

Until the end of 2019, American Express cardholders can get a free drink in the lounge between 6pm and 7pm.

This is how it works:

To redeem one complimentary drink, Cardmembers must present their American Express Card to collect a voucher from the venue host located at the welcome desk in the American Express Lounge, The O2. The Lounge is located by Entrance B after entering the VIP lanes and security bag searches and scan of event ticket. 

At the point of service at the bar or from the reserved table service, hand over the voucher to a member of the bar or waiting staff to claim one complimentary drink.

Only the products listed below are included in the promotional offer.

One glass of single house spirit and mixer (Vodka: Eristoff, Gin: Bombay Sapphire, Rum: Bacardi Carta Blanka (white Rum), Bacardi Oakheart (spiced rum), Whisky: Jack Daniel’s, Cognac Martell VS, Tequila: El Jimador Blanco)

One glass 125ml house red (Fico Grande Sangiovese Di Romagna Poderi Dal Nespoli, Italy), rose (Conto Vecchio Pinto Grigio Blush, Italy) or white wine (Tasari Inxolia Terre Siciliane)

One bottle of beer or cider (Beer: Budweiser (330ml) 4.8% ABV, Corona (330ml) 4.5% ABV, Bass Ale (500ml) 4.4% ABV, Leffe (330ML) 6.6% ABV, Hoegaarden (330ML) 4.9% ABV, Beck’s Blue (275ml) 0.05% ABV / Cider: Bulmers Original (330ml) 4.5% ABV, Bulmers Crushed Red Berries and Lime (330ml) 4.0% ABV, Old Mout Kiwi & Lime (500ml) 4.0% ABV, Old Mout Pomegranate & Strawberry (500ml) 4.0% ABV, Stella Cidre (500ml) 4.5% ABV)

Non-alcoholic option applicable to all soft drinks (Tonic Water/Slim Line Tonic, Soda Water ½ pint, Coca Cola ½ pint, Diet Coke ½ pint, Sprite ½ pint, Fanta Orange, Buxton Still, Buxton Sparking, Cranberry Juice, Apple Juice, Orange Juice, Pineapple Juice)

Full details of the free drink offer can be found on this page of the American Express website.

Want to earn more points from credit cards? – August 2022 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

25,000 Avios for signing up and an upgrade voucher for spending £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher for spending £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

EDIT: Until 25th October 2022, there is an exceptionally generous sign-up bonus on The Platinum Card. You will receive 60,000 Membership Rewards points – double the usual amount – and £200 to spend at Amex Travel. You need to spend £6,000 within six months to earn the bonus.

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

American Express Amex Gold

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

60,000 points, £200 travel credit and an unbeatable set of travel benefits – for a fee Read our full review

Virgin Rewards Plus credit card

Virgin Atlantic Reward+ Mastercard

15,000 points bonus and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Capital On Tap Business Rewards Visa

10,500 points bonus – the most generous Avios Visa for a limited company Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback credit card

1% cashback (3% on business travel for four months) and no annual fee Read our full review

Comments (21)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Optimus Prime says:

    Just in time for Mrs P’s birthday treat – Backstreet Boys! 😛

    • Shoestring says:

      tell her to get the spelling right when she orders:
      Bacardi Carta Blanka – that draws a blank, must be alcohol-free
      Conto Vecchio Pinto Grigio Blush – makes me want to sing!
      Volare oh, oh
      Cantare oh, oh, oh
      Nel blu dipinto di blu
      Felice di stare lassù
      E volavo, volavo felice più in alto del sole
      Ed ancora più su
      Mentre il mondo pian piano spariva lontano laggiù
      Una musica dolce suonava soltanto per me

      • Oh! Matron! says:

        I now have an ear worm for the day, albeit not a bad one…. And now sway!

      • Lady London says:

        Thanks Shoestring. Now I have an earworm for the day. Would you believe when I worked for Warner Music, I managed to snaffle a whole CD of different tracks, each track was “Volare” sung by a different singer. Still got it somewhere.

        thanks to you I can’t get it out of my head now 🙂 It’s one of my favourite songs

        • Shoestring says:

          heh heh! the career I didn’t have – I was working at CBS in the summer in Aylesbury, factory stuff to earn some dosh aged 18 – but my talent got spotted and I was offered a proper job in mgt development stream if I skipped this stupid university idea. Which I turned down. (Quite a few companies used to like taking 18YOs and developing them internally as opposed to waiting for the 21YO university graduates.)

          Fanciful? Not really, I was in the year below Rob Stringer at school and pretty much the same thing happened to him, he’s now the CEO of Sony Music! (though a family connection – his elder bro – might have helped!)

    • Tilly says:

      I’m going to see BSB too! Should’ve used this for Take That too but forgot about the lounge until I was in the arena.

  • Ant says:

    The free drink voucher is only between 6-7pm which is a bit too early to be in the lounge for most events.
    Also once you are in the arena you cannot go back out so you are stuck in the arena if you want to get any food or drinks.
    The food in the lounge is good but expensive as you’d expect.
    The band that is there most nights is brilliant and we find that the lounge is a good place to hang out after the show while the crowds disappear.

  • Craig says:

    Just had time to nip in and look a couple of days ago prior to seeing Mark Knopfler. The 8pm show start worked nicely with last orders in the lounge at the Intercon.

  • Combatjohnny says:

    I use it whenever i go. Much shorter queues to get in

  • flyforfun says:

    Has anyone also been into the Sky Lounge and compared? No free drink, but it’s a pretty spacious lounge the couple of times I’ve been in. The good thing is you’re behind the stage so you can hear the support acts and after they finish, the stuff usher you out of the lounge so you can take your seats for the main event.

  • Graham Walsh says:

    What Amex cards? Any MR, BA, SPG etc card will do? Doesn’t explicitly say (or I can see it)

  • Rui N. says:

    Any Amex lounge at Wembley Stadium?

  • Mr Entitled says:

    Amex lounge in Madrid would be even better. Roll on No. 6

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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