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Amex Platinum is letting you order a metal card immediately – and a quick benefits reminder

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The new American Express Platinum fee and benefits package kicked in yesterday.  You are now looking at a £575 annual fee, with the carrot of a £10 monthly Addison Lee credit and a metal card.

When we originally wrote about the launch of a metal card, I joked that American Express would be facing a large number of claims from existing holders of The Platinum Card who had ‘lost’ or ‘damaged’ their old plastic one.

As it happens, this isn’t necessary 🙂

New American Express Platinum card

If you log in to your American Express account, click on Account Management and then Order A Replacement Card.

Select Replace Metal Card and a new card will be sent out to you ASAP.

Don’t forget to register for onefinestay

There is one other thing to note.

The Addison Lee benefit of £10 credit per month is automatic.  Remember to use code RIDE8 on your first trip, which gives you an £8 saving as long as you spend over £15.

However, the 2nd new offer – $200 cashback on every onefinestay home rental you book – requires registration.

The registration link is on the same page as registration for all of the hotel and car rental status upgrades.  You need to log in and go Benefits & Help (top menu) and then Platinum Benefits.

Scroll down to where it offers onefinestay enrollment.


best travel rewards credit cards

Want to earn more points from credit cards? – December 2024 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

The Platinum Card from American Express

Huge 80,000 bonus points and great travel benefits – for a large fee Read our full review

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

Capital on Tap Business Rewards Visa

10,500 points (=10,500 Avios) and NO FX fees Read our full review

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback when you spend at least £2,000 per month.

Barclaycard Select Cashback Business Credit Card

Get 1% cashback when you spend at least £2,000 per month* Read our full review

Comments (177)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • hingeless says:

    The new card is really nice looking, easy to find in your wallet (as the edges stand out), I have had one for a few months and every time i use it in a bar or restaurant it gets a comment.

    My boss liked it so much that he applied for a card and i got the referral points, amex really know what they are doing with this card.

    • Mike says:

      I look foward to using it in LIDL…………………..If my boss was the sort of chap who admired a metal credit card I would think he was an idiot !

    • Alan says:

      Given the rubbish earnings rate on Plat I only ever use it when it’s required for an Amex offer so sounds like it’s just something heavy that will stick out and cause problems with my wallet lol

    • The Savage Squirrel says:

      “My boss liked it so much that he applied for a card and i got the referral points, amex really know what they are doing with this card.”

      Attracting idiots with more money than sense who are hypnotised like magpies by shiny things? To be fair, it’s an effective business model it would seem.

  • Andy says:

    System not responding with the ‘you need to contact us’ message… has been like it all day since I checked this morning. Not a new card either.

    • Dwb1873 says:

      Went though no problems for me and supplementary. Did have to provide memorable date and 2FA verification. If you aren’t signed up for both of those that may be a factor.

  • Starlight says:

    Zain,
    You still get an automated telephone answer even with Centurion. Does anyone know if the Addison Lee benefit is applicable to Centurion as well?

  • zee says:

    Hi All, Does the Addison Lee benefit of £10 credit per month also work if charged to the Supplemental card?
    Also is it £10 per card or £10 total per month?

    • Johnjohn says:

      If you read the new benefits. It says quite clearly main cardholder only.

      • AG says:

        yes but any charges made on the supp would count towards the £10

  • Andrew says:

    I wonder if cash machines are set up to take the metal cards – I can imagine them getting stuck in there as the machine’s safety features mistake it for a foreign object.

  • Mark2 says:

    I shall be upgrading Green to Platinum soon (mostly for referrals).
    Is it possible to ask for a light plastic card rather than the heavy metal version?

    • Alan says:

      Indeed, having read of lots of issues with metal cards before I was hoping they’d keep a plastic card option. Perhaps the additional card in your own name may stay plastic?

      • Rob says:

        I lost my metal Curve last week. It has flown out of my wallet numerous times due to the weight but I always heard it drop. This time I didn’t, as I was in a taxi. Driver called Curve to report it, which was good of him.

    • Joe says:

      I suppose you could order a supplementary gold on your platinum account and just use that. Find a drawer for your metal card?

  • Harpo says:

    Just had a very weird (and worrying) experience. On the replace metal card page I was given three choices of names of account to choose from – none of whom were me or anyone I’d ever heard of! I pressed refresh and got the “We apologise but your request to replace this Card requires you to contact us.” message

    • Alan says:

      I had someone else’s HHonors number linked to my account! Quite worrying.

  • Harry T says:

    I failed to appreciate that a replacement card would have a new number and obliterate my saved offers. Looks like I won’t be having as much fun at Morrison’s as I’d planned!

    • Jonathan says:

      They disappear from your online account/app but my experience is they still credit. Unfortunately you just can’t see the details or end date so screen shot any you’ve registered for before requesting replacement card.

      • Harry T says:

        Thanks, they’ve reappeared on my phone app now, although my MR balance isn’t displaying. I suspect all will be okay once I activate the new card when it arrives tomorrow.

    • SimonW says:

      Mine have disappeared from desk top but are still there to re-add on the app on my phone…..

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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