Check your Qatar Airways flight bookings for ‘mixed cabins’

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We were caught off-guard yesterday when we covered the latest Qatar Airways sale.  Qatar Airways had loaded some fares which included economy segments when you searched for “premium only” flights.

These tickets were CLEARLY marked as ‘mixed cabin’ fares but it wasn’t clear exactly what that phrase meant!

Qatar Airways Premium Sale

It was even more confusing given that you could argue that Qsuite and non-Qsuite business class flights on the same trip may constitute ‘mixed cabins’.

It seems that Qatar Airways realised that this was not a good move, as ‘mixed cabin’ fares disappeared from its website yesterday afternoon.  It is worth checking any bookings made yesterday, however, to be sure that ALL segments show ‘Business’.

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Comments

  1. OT – In process of renewing my IHG Ambassador status and notice that the $200 option is only stating the 15,000 points and does not mention the 10% rebate on redemptions. Has this stopped or is still offered but just not mentioned? Any experiences from recent renewals?

  2. OT:
    Booked the W in Abu Dhabi for race weekend with Bonvoy points. There’s a destination fee for the race weekend. The hotel just contacted me to ask for 2850 AED to be paid in the next two days, to cover the destination fee. However, my reservation online says the cost is only 2100 AED. I’m not really happy paying another ~£160 when I agreed to 2100 AED at booking. I’ve emailed the hotel to say this. Will I end up having to pay the extra 750 AED or should I stand my ground?

    • Re-read everything carefully, then stand your ground. It’s not OK for hotels to add hidden costs like this.

      • Harry T says:

        Looks like they want to charge me for one more day than the Marriott website does. But the website does say that the charges are for four nights, not three – so that would be consistent with the rate the hotel wants to charge me. So Marriott appear to have calculated the fees wrong. However that doesn’t change the fact that I agreed to pay 2100 AED, not 2850 AED.

        • Hi Harry T. Just received a message from W Abu Dhabi after I send an email about incorrect charges. A new bill arrived after 6 hours for AUH2150 as they say they made a mistake.. I stay for 5 nights, so charges are 350 AUH per person for 3 nights (not 4 or 5) and 10AUH per room per night Municipality fee.

    • TGLoyalty says:

      If you booked for 4 nights over race weekend it’s 2800 for 2 people.

      Always possible they sent out a generic email if you booked less than that.

      • Harry T says:

        I think you’re right but the website says I only need to pay 2100 AED!

        They don’t take Amex either, apparently.

        • Lady London says:

          Call Marriott Bonvoy and ask them to intervene since you have a confirmation with a different number?

          I’d ensure I had good travel insurance, paid on Amex Plat or credit card for s.75, and I would get to hotel very early in day, long before official check-in, with some dollar bills handy, and make sure that hotel gives me my room and doesn’t tell me theyve overbooked. If you can engineer to purchase some small service and pay for it in advance I would. Such as a cake in the room on your day of arrival as you’re celebrating xyz…

          • Harry T says:

            I understand the first part but not sure I get the second! Please could you explain a bit more?

          • Lady London says:

            @Harry T Just that if the hotel is behaving like this now and rooms are hotly sought after on your dates I’d like to reduce the likelihood of my particular reservation being picked for further shenanigans by the hotel if someone else waves money and they’re fully booked.

        • Harry T says:

          @Lady London
          Thanks for the advice. Luckily the hotel acknowledged that an IT glitch had given me a lower taxes figure than I should have been charged, but they have agreed to honour the lower charge.

      • Maybe they have automatically priced in the fee for staying the extra nights during lockdown due to the corona virus outbreak…?

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