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What are the Avios cancellation fees?

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What are the fees if you want to cancel or change an Avios flight?  Today I want to run through how the process works.

The simple answer is that there is a £35 charge per person for cancelling an Avios flight booking.  I will look at exactly how this works below.

It is smart to book with Avios if your plans might change

One of the key benefits of booking a flight using Avios points is that it can be cancelled or changed if your plans change

This can often be a valuable extra benefit which you should think about when deciding whether to book a particular flight for cash or to use Avios.  Even if you aren’t getting the best ‘pence per point’ value from a particular Avios flight booking, it still might be worth using Avios if you thought there was a chance you would have to cancel.

What are the Avios cancellation and change fees?

The good news is that you can cancel an Avios flight up to 24 hours before departure of the outbound leg.

Once you have flown the outbound, you cannot cancel the inbound flight for a refund.  You can, however, still change the date or time of your return flight as long as Avios seats are still available.

(If you think there is a chance that you might need to cancel your return flight completely, it may be preferable to book your trip as 2 x one-way flights so that you can fully cancel the return.)

Do I get my Avios back if I cancel my redemption flight?

Yes, as long as you cancel your Avios flight within 24 hours of departure, you will get all of your Avios points back.  They should return to your account immediately.

Do I get my taxes and charges back?

Yes, your taxes and charges are returned too, credited back to your original payment card.  There is a deduction of £35 per person as a cancellation fee.

There is no discount on the cancellation fee for British Airways Executive Club Bronze, Gold or Silver members.

Here is one point to note:  if the taxes on your booking were less than £35 (for example a one way flight to Berlin in Economy would be just £12.50 in taxes) you are not asked for any more money.  In reality, your taxes are capped at the LOWER of £35 or whatever you paid in taxes and charges per person.

How do I cancel my Avios booking?

There are two options.  You can either:

go into ‘Manage My Booking’ on and select the cancellation option, or

call your local British Airways Executive Club service centre

As you can see, cancelling an Avios redemption is quick and easy.  You will get all of your Avios back and, on a long haul redemption, almost all of your taxes and charges back, less the £35 fee.  On a short-haul redemption you will get all of your Avios back and any taxes if they were higher than £35 per person, which they usually are not.

The fees page of, which lists all of BA’s ancillary charges, is here.

PS. During the pandemic, the process has not been as easy as outlined here.  A full cancellation has required a call to British Airways.  Online cancellations are only allowed if you are willing to accept a Future Travel Voucher.

(This article is part of our ‘BA Q&A’ series which explains how British Airways Executive Club works.  You can see all of our ‘BA Q&A’ articles here. )

(Head for Points is the UK’s biggest frequent flyer website with 2.3 million monthly page views.  Want to learn more about earning and spending Avios?  Click here to read our latest news storiesclick here to join our email list and click here to read our ‘Avios Redemption University’ series.)

How to earn Avios points from UK credit cards

How to earn Avios from UK credit cards (September 2023)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

30,000 points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital On Tap Business Rewards Visa

Get a 10,000 points bonus plus an extra 500 points for our readers Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

EDIT: Applications for this card are temporarily suspended due to IT issues with the British Airways On Business SME loyalty scheme.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also good bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These are available to sole traders as well as limited companies.

American Express Business Platinum

40,000 points bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

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