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SkyTeam and Malaysia Airlines lounges in Terminal 4 will not re-open

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Pre-covid, we used to describe Heathrow Terminal 4 as having more high quality airport lounges than any other airport terminal in the world adjusted for passenger numbers.

With only around 50 flights per day, there was no doubt that it had an impressive ‘great lounges to flights’ ratio.

Whilst Terminal 4 may soon re-open to passenger traffic, with the ‘Red List’ expected to shrink aggressively this week (T4 is currently reserved for ‘Red List’ arrivals), we will not see all of the existing lounges return.

SkyTeam lounge at Heathrow Terminal 4 closed

Business Traveller reported yesterday that the SkyTeam lounge will not return. The lease has expired so this seems pretty final unless a third party takes it on. An image is above.

We can also confirm that the Malaysia Airlines Golden Lounge will not be back. Our review of the Malaysia Airlines lounge at Heathrow Terminal 4 is here.

The SkyTeam lounge was one of the largest in Heathrow, spreading over two levels. Our last review of the SkyTeam lounge at Heathrow Terminal 4 is here. It was a little eclectic in decor and facilities but was a more than satisfactory place to spend time.

Air France and KLM have now moved to Terminal 3. The two airlines have their joint venture with Virgin Atlantic and will be feeding a lot of connecting traffic to and from Virgin Atlantic services, so it makes sense that they share the same facilities.

Without Air France, KLM or Delta traffic (Delta moved to Terminal 3 some years ago when it acquired its 49% stake in Virgin Atlantic) the SkyTeam lounge in Terminal 4 was always going to be quiet going forward. It had been accepting Priority Pass guests for a number of years in order to fill the space.

What about the other Heathrow Terminal 4 lounges?

These were – pre-covid – your other lounge options at Terminal 4. Which will return?

Qatar Airways Premium lounge

The Qatar Airways Premium Lounge is, in my view, the classiest lounge at Heathrow. An expansion plan had started pre-covid and I would expect Qatar Airways to be keen to return here once Terminal 4 re-opens. Our last review of the Qatar Airways Premium Lounge at Heathrow is here.

Plaza Premium lounge Heathrow Terminal 4

Plaza Premium lounge (departures)

Plaza Premium has a very smart lounge at Terminal 4 which sits on the floor above the Qatar Airways facility. A photo is above. Qatar Airways had been using this for Economy passengers who had lounge access via their airline status. Our last review of the Plaza Premium lounge at Heathrow Terminal 4 is here.

Plaza Premium also has a decent Arrivals lounge in Heathrow Terminal 4 which we reviewed here.

Gulf Air lounge

Situated near the Malaysia Airlines lounge, this facility was used primarily by Gulf Air and Oman Air. In the post-covid environment this is, arguably, a luxury that Gulf Air may not want to fund, especially as Plaza Premium offers high quality facilities just a few seconds away. I reviewed the Gulf Air lounge at Heathrow Terminal 4 here when I was reviewing Oman Air.

Etihad lounge

The future of this lounge was already up in the air before covid. Etihad had leased it to No1 Lounges, along with its Australian lounges, when it went into cost cutting mode. No1 rebranded it as The House and accepted paying guests as well as Etihad passengers. The experiment did not work and the lounge passed back to Etihad’s control. Our last review of the Etihad lounge at Heathrow Terminal 4 is here.

Going forward, Etihad is likely to have enough daily flights to justify using its own lounge. With SkyTeam closed it would struggle to find an alternative facility that could easily handle its volume of passengers. I expect it to re-open when Etihad moves back to Terminal 4.

Heathrow Terminal 4

ART & LOUNGE lounge

This is an odd one. In 2019, El Al gave up its lounge in Terminal 4 and handed it over to a niche US operator called ART & LOUNGE. ‘Niche’ is perhaps being polite – it only ran one other lounge, in Newark.

The new operator did not make any changes – they certainly didn’t add any art – but did open up the facility to Priority Pass cardholders. The lounge is still listed on the ART & LOUNGE website so it may re-open. My wife made a rare appearance on HfP and reviewed ART & LOUNGE for us here.


Even with the loss of the SkyTeam and Malaysia Airlines lounges, passengers to Heathrow Terminal 4 will not be short of decent lounges in the future. Even if the options eventually narrowed down to just Qatar Airways, Etihad and Plaza Premium, it should be enough.

Priority Pass will want an option for its cardmembers, however. It wouldn’t surprise me – assuming that ART & LOUNGE remains closed – if Club Aspire (which shares a shareholder with Priority Pass) swooped in to pick up one of the empty spaces. The Malaysia Airlines lounge even comes with distant views of Windsor Castle!

Comments (28)

  • Liam says:

    What’s the T3 lounge situation these days? How many are open?

  • Sam says:

    Are KLM and Air France using Virgin lounge in T3 nowadays then as official websites are still not updated?

  • Sam says:

    Poor Skyteam. They lack lounge infrastructure in many main airports unless it’s member airlines’ own hubs. Hence there is a big need of Skyteam lounge. And now the Skyteam lounge is gone meaning not a single Skyteam member runs a lounge in London and it just seems shabby having their premium customers use priority pass lounges. Independent airlines like Gulf Air and Etihad can run their own lounges, so why can’t any Skyteam member do the same? Was hoping them to at least secure Virgin lounge access otherwise it just doesn’t look that nice on Skyteam when there are 3 *A lounges and 3 OW lounges and that’s excluding BA.

    • ChrisC says:

      It’s worth repeating but VS despite the joint venure with DL and AF-KL isn’t a member of Sky Team so isn’t under any obligation to provice access.

      In normal times it got pretty busy at certain times during the day with just VS and DL customers and adding any more people would make it intolerable unless they did something to change the access requirements.

      I don’t think there is any more space in T3 for the CH to expand and little if any space elesewhere in T3 for more lounges to be squeezed in,

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