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SkyTeam and Malaysia Airlines lounges in Terminal 4 will not re-open

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Pre-covid, we used to describe Heathrow Terminal 4 as having more high quality airport lounges than any other airport terminal in the world adjusted for passenger numbers.

With only around 50 flights per day, there was no doubt that it had an impressive ‘great lounges to flights’ ratio.

Whilst Terminal 4 may soon re-open to passenger traffic, with the ‘Red List’ expected to shrink aggressively this week (T4 is currently reserved for ‘Red List’ arrivals), we will not see all of the existing lounges return.

SkyTeam lounge at Heathrow Terminal 4 closed

Business Traveller reported yesterday that the SkyTeam lounge will not return. The lease has expired so this seems pretty final unless a third party takes it on. An image is above.

We can also confirm that the Malaysia Airlines Golden Lounge will not be back. Our review of the Malaysia Airlines lounge at Heathrow Terminal 4 is here.

The SkyTeam lounge was one of the largest in Heathrow, spreading over two levels. Our last review of the SkyTeam lounge at Heathrow Terminal 4 is here. It was a little eclectic in decor and facilities but was a more than satisfactory place to spend time.

Air France and KLM have now moved to Terminal 3. The two airlines have their joint venture with Virgin Atlantic and will be feeding a lot of connecting traffic to and from Virgin Atlantic services, so it makes sense that they share the same facilities.

Without Air France, KLM or Delta traffic (Delta moved to Terminal 3 some years ago when it acquired its 49% stake in Virgin Atlantic) the SkyTeam lounge in Terminal 4 was always going to be quiet going forward. It had been accepting Priority Pass guests for a number of years in order to fill the space.

What about the other Heathrow Terminal 4 lounges?

These were – pre-covid – your other lounge options at Terminal 4. Which will return?

Qatar Airways Premium lounge

The Qatar Airways Premium Lounge is, in my view, the classiest lounge at Heathrow. An expansion plan had started pre-covid and I would expect Qatar Airways to be keen to return here once Terminal 4 re-opens. Our last review of the Qatar Airways Premium Lounge at Heathrow is here.

Plaza Premium lounge Heathrow Terminal 4

Plaza Premium lounge (departures)

Plaza Premium has a very smart lounge at Terminal 4 which sits on the floor above the Qatar Airways facility. A photo is above. Qatar Airways had been using this for Economy passengers who had lounge access via their airline status. Our last review of the Plaza Premium lounge at Heathrow Terminal 4 is here.

Plaza Premium also has a decent Arrivals lounge in Heathrow Terminal 4 which we reviewed here.

Gulf Air lounge

Situated near the Malaysia Airlines lounge, this facility was used primarily by Gulf Air and Oman Air. In the post-covid environment this is, arguably, a luxury that Gulf Air may not want to fund, especially as Plaza Premium offers high quality facilities just a few seconds away. I reviewed the Gulf Air lounge at Heathrow Terminal 4 here when I was reviewing Oman Air.

Etihad lounge

The future of this lounge was already up in the air before covid. Etihad had leased it to No1 Lounges, along with its Australian lounges, when it went into cost cutting mode. No1 rebranded it as The House and accepted paying guests as well as Etihad passengers. The experiment did not work and the lounge passed back to Etihad’s control. Our last review of the Etihad lounge at Heathrow Terminal 4 is here.

Going forward, Etihad is likely to have enough daily flights to justify using its own lounge. With SkyTeam closed it would struggle to find an alternative facility that could easily handle its volume of passengers. I expect it to re-open when Etihad moves back to Terminal 4.

ART & LOUNGE lounge

This is an odd one. In 2019, El Al gave up its lounge in Terminal 4 and handed it over to a niche US operator called ART & LOUNGE. ‘Niche’ is perhaps being polite – it only ran one other lounge, in Newark.

The new operator did not make any changes – they certainly didn’t add any art – but did open up the facility to Priority Pass cardholders. The lounge is still listed on the ART & LOUNGE website so it may re-open. My wife made a rare appearance on HfP and reviewed ART & LOUNGE for us here.


Even with the loss of the SkyTeam and Malaysia Airlines lounges, passengers to Heathrow Terminal 4 will not be short of decent lounges in the future. Even if the options eventually narrowed down to just Qatar Airways, Etihad and Plaza Premium, it should be enough.

Priority Pass will want an option for its cardmembers, however. It wouldn’t surprise me – assuming that ART & LOUNGE remains closed – if Club Aspire (which shares a shareholder with Priority Pass) swooped in to pick up one of the empty spaces. The Malaysia Airlines lounge even comes with distant views of Windsor Castle.

Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (December 2023)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Plaza Premium, Delta Air Lines and Eurostar lounges.  Our American Express Platinum review is here. You can apply here.

SPECIAL OFFER: Until 9th January 2024, you will receive a huge 100,000 Membership Rewards points (convertible to 100,000 Avios) with The Platinum Card. You receive 75,000 points if you spend £10,000 in six months and a further 25,000 points if you hold the card for 15 months. You can apply here.

The Platinum Card from American Express

Crazy 100,000 points (TO 9th JANUARY) and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

SPECIAL OFFER: Until 9th January 2024, you will receive 30,000 Membership Rewards points (convertible to 30,000 Avios) with American Express Preferred Rewards Gold. You receive 25,000 points if you spend £3,000 in three months and a further 5,000 points if you hold the card for 15 months. You can apply here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points (TO 9th JANUARY), FREE for a year & four airport ….. Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (28)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Liam says:

    What’s the T3 lounge situation these days? How many are open?

  • Sam says:

    Are KLM and Air France using Virgin lounge in T3 nowadays then as official websites are still not updated?

  • Sam says:

    Poor Skyteam. They lack lounge infrastructure in many main airports unless it’s member airlines’ own hubs. Hence there is a big need of Skyteam lounge. And now the Skyteam lounge is gone meaning not a single Skyteam member runs a lounge in London and it just seems shabby having their premium customers use priority pass lounges. Independent airlines like Gulf Air and Etihad can run their own lounges, so why can’t any Skyteam member do the same? Was hoping them to at least secure Virgin lounge access otherwise it just doesn’t look that nice on Skyteam when there are 3 *A lounges and 3 OW lounges and that’s excluding BA.

    • ChrisC says:

      It’s worth repeating but VS despite the joint venure with DL and AF-KL isn’t a member of Sky Team so isn’t under any obligation to provice access.

      In normal times it got pretty busy at certain times during the day with just VS and DL customers and adding any more people would make it intolerable unless they did something to change the access requirements.

      I don’t think there is any more space in T3 for the CH to expand and little if any space elesewhere in T3 for more lounges to be squeezed in,

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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