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It’s a miracle – finally move Avios between BA and Iberia if you have a household account

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One upside from the long Avios IT migration and subsequent downtime in November is that the long-running problems with ‘Combine My Avios’ seem to have been fixed.

It is now possible to move Avios from British Airways Executive Club to Iberia Plus, or vice versa, in one transaction. This means:

  • you no longer need to use avios.com as an intermediary
  • there are no longer any issues if you have a BA Household Account
you can finally move Avios from BA to Iberia, even with a household account

To be fair, some people – those not in household accounts – never had many problems moving Avios directly between BA and Iberia, although the process often threw up IT errors. For everyone else, life is now a bit easier.

How to move Avios from Iberia to British Airways

I tried the process from inside Iberia Plus and it worked fine.

You need to visit the ‘Combine My Avios’ page of Iberia Plus which is here.

Alternatively you can select the ‘Buying or transferring Avios’ option in the main Iberia website menu navigation, and click the link at the bottom:

When in ‘Combine My Avios’, all you need to do is fill in your British Airways Executive Club number and password and the number of Avios you want to move.

You then get this:

…. and the transaction completes immediately.

If it still doesn’t work, the chances are that there is a mismatch between your British Airways and Iberia accounts. A common reason is that, when you opened your Iberia account, you filled in the ‘Surname’ and ‘Second surname (optional)’ boxes incorrectly.

Why would you want to move Avios between British Airways and Iberia?

On the face of it, you might be struggling to think of reasons why you may want to move Avios between BA and Iberia, given that you can book Iberia flights on ba.com anyway.

Here are some good reasons:

  • Taxes on Iberia redemptions are far lower when you book the flight via Iberia Plus rather than BA Executive Club. Madrid to New York in Business Class, for example, has £205 of taxes and charges when booked via Iberia Plus but £379 when booked via the BA website. (What happens to the extra £175? BA pockets it.)
  • Iberia makes additional Economy redemption seats available to its own members. These seats are not visible via ba.com. Even better, these additional seats, known as ‘Blue Class’, require fewer Avios than standard Economy redemption seats.

It’s also worth remembering that some Avios redemptions require fewer points via Iberia Plus. Madrid to New York in Business Class, off peak, is 68,000 Avios vs 100,000 Avios for a BA flight from London to New York. You get this pricing irrespective of whether you book your Iberia flight via iberia.com or ba.com – but, as per my first point above, you’ll get ripped off on the taxes and charges if you use BA.

Our full guide to redeeming Avios on Iberia is here.

For clarity, transfers are free, instantaneous and can be done unlimited times in both directions. There is no reason to keep a balance in both programmes.


HFP-Barclaycard-Avios-Card

How to earn Avios from UK credit cards (December 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

25,000 Avios for signing up and an upgrade voucher for spending £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

30,000 points and unbeatable travel benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital On Tap Business Rewards Visa

10,500 points bonus – the most generous Avios Visa for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and a £200 Amex Travel credit every year Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (54)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Track says:

    I am on the phone to Iberia to sort out a ticket with cancelled flights.

    It’s EXCRUCIATINGLY HORRIBLY PAINFUL

    Untrained agents who are extremely rude, take 30 minutes a time to re-confirm each and every operation, some obscure obstacle reasons come in, can’t see flights I see on Iberia website….

    And after A LOT OF PAIN and like 2 hours some compromise variant is found — the agent can’t submit a booking saying they are not in control — Spanish call center, for booking ticketed in Spain, originating in MAD, Spanish invoice and booked on Iberia ES website.

    • AndyW says:

      I had a similar issue with some flights booked pre pandemic. It was a total nightmare to sort and I had a couple of seriously rude agents (guessing they were having a tough time from people back then with all the cancellations so I sort of get it). Anyway, never again, that’s for sure.

      • Track says:

        I was just pleading them to help.

        But those Iberia “flexible rebooking” policies is complete nil and rubbish — in most cases the agents can’t select any other flights, than automatically put on by systems.

        Iberia call centre agents (and spoke with 4 today) cannot pull connections even within fully allowed parameters, same airports, within 24 etc. No supervisor to authorise anything.

  • Kevin says:

    This article has got me thinking. Living in Ireland, I often fly Aer Lingus Business Class from DUB to east coast US, usually paid by cash. Booked in advance during a sale it is often a reasonable fare for a flat bed, very useful on the overnight flight home! Can I use Avios to book a DUB-JFK redemption flight on EI metal in J class, using less Avios and paying less taxes?

    I’m new to the game and sitting on 300k Avios and x2 2-4-1s. But not yet redeemed due to Covid!

    • Rob says:

      It will be the same number of Avios for DUB-NYC as for LON-NYC using BA. Taxes are a lot lower.

      There are two ways to redeem: use avios.com (can book online, business class seats seem blocked) or by phone ONLY with BA using Avios in ba.com (business available but very painful to find seats due to lack of online searching).

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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