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It’s a miracle – finally move Avios between BA and Iberia if you have a household account

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One upside from the long Avios IT migration and subsequent downtime in November is that the long-running problems with ‘Combine My Avios’ seem to have been fixed.

It is now possible to move Avios from British Airways Executive Club to Iberia Plus, or vice versa, in one transaction. This means:

  • you no longer need to use avios.com as an intermediary
  • there are no longer any issues if you have a BA Household Account
you can finally move Avios from BA to Iberia, even with a household account

To be fair, some people – those not in household accounts – never had many problems moving Avios directly between BA and Iberia, although the process often threw up IT errors. For everyone else, life is now a bit easier.

How to move Avios from Iberia to British Airways

I tried the process from inside Iberia Plus and it worked fine.

You need to visit the ‘Combine My Avios’ page of Iberia Plus which is here.

Alternatively you can select the ‘Buying or transferring Avios’ option in the main Iberia website menu navigation, and click the link at the bottom:

When in ‘Combine My Avios’, all you need to do is fill in your British Airways Executive Club number and password and the number of Avios you want to move.

You then get this:

…. and the transaction completes immediately.

If it still doesn’t work, the chances are that there is a mismatch between your British Airways and Iberia accounts. A common reason is that, when you opened your Iberia account, you filled in the ‘Surname’ and ‘Second surname (optional)’ boxes incorrectly.

Why would you want to move Avios between British Airways and Iberia?

On the face of it, you might be struggling to think of reasons why you may want to move Avios between BA and Iberia, given that you can book Iberia flights on ba.com anyway.

Here are some good reasons:

  • Taxes on Iberia redemptions are far lower when you book the flight via Iberia Plus rather than BA Executive Club. Madrid to New York in Business Class, for example, has £205 of taxes and charges when booked via Iberia Plus but £379 when booked via the BA website. (What happens to the extra £175? BA pockets it.)
  • Iberia makes additional Economy redemption seats available to its own members. These seats are not visible via ba.com. Even better, these additional seats, known as ‘Blue Class’, require fewer Avios than standard Economy redemption seats.

It’s also worth remembering that some Avios redemptions require fewer points via Iberia Plus. Madrid to New York in Business Class, off peak, is 68,000 Avios vs 100,000 Avios for a BA flight from London to New York. You get this pricing irrespective of whether you book your Iberia flight via iberia.com or ba.com – but, as per my first point above, you’ll get ripped off on the taxes and charges if you use BA.

Our full guide to redeeming Avios on Iberia is here.

For clarity, transfers are free, instantaneous and can be done unlimited times in both directions. There is no reason to keep a balance in both programmes.


HFP-Barclaycard-Avios-Card

How to earn Avios from UK credit cards (January 2023)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

25,000 Avios for signing up and an upgrade voucher for spending £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

SPECIAL OFFER: Until 21st February 2023, the sign-up bonus on the British Airways Premium Plus American Express card is increased to 35,000 Avios from 25,000 Avios. You can apply here.

British Airways American Express Premium Plus

35,000 Avios (ONLY to 21st February) and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

30,000 points and unbeatable travel benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

SPECIAL OFFER: Capital On Tap has increased its sign-up bonus to points worth 30,000 Avios if you apply by 4th February. This is exclusive to Head for Points readers. Click here to apply.

Capital On Tap Business Rewards Visa

Get a 30,000 points bonus, worth 30,000 Avios, until 4th February 2023 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and a £200 Amex Travel credit every year Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (54)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Jonathan says:

    Unfortunately the Iberia site won’t let me get past the transfer details .

    • Douglas Grimshaw says:

      I had months of pain on this – Make sure your detailes EXACTLY match – I had a long phone call with Iberia on this. Once my detailed EXACTLY matched – transfer worked.

  • William Benson says:

    I attempted to move some Avios, logging in to my Iberia account and get the following message – Sorry, you currently don’t meet the terms and conditions to combine Avios.

    Not very helpful as it fails to say why.

    • Hellcynico says:

      Your account needs to be “active” ie activity in the last 6 months IIRC

      • Hellcynico says:

        From Award Wallet “Another factor to take into account. Even if your Iberia account is over 90 days old, your account needs qualifying activity every six months to remain active. After six months of no earning or redeeming action, your account is marked dormant, and you cannot buy/gift/transfer points until you earn Avios in that account.”

        • Rob says:

          I doubt any of us have IB activity every 90 days though, and we can still transfer.

      • Points Hound says:

        It’s never been 6 months, I’ve no idea where you are getting that from.

  • VickyTM says:

    Am I correct in thinking though that there are far more restrictions on refunding an Iberia redemption? I seem to recall in the past not being able to get the Avios refunded?

    • Rob says:

      All partner redemptions are non refundable. Iberia and BA are fine.

    • insider says:

      I was caught out with a slight difference recently related to a redemption ticket. I had stupidly thought that IB on the LHR-MAD route would have the same ‘book with confidence’ policy that BA have, but they don’t – equally I’m pretty sure they don’t have a 24hour cooling off period, but I could refund the ticket to get Avios and money back with a 30 or so Euro fee.

  • Rob MacKenzie says:

    Unfortunately the website appears to have faltered – keeps failing with “session timed out” message. Perhaps the glut of one-way traffic was too much! Will certainly keep trying though.

  • Stephan says:

    That was easy given I spent hours trying to figure out how to do it via avios.com unsuccessfully

  • yorkieflyer says:

    Just waiting for the implications of the long running 90k negative IB balances 😬

  • Benilyn says:

    Are partner bookings (e.g. Qatar) the same tax/surcharges or cheaper with Iberia vs BA?

    • davedent says:

      Some are some aren’t it’s a case of looking at both sites ie NYC -MAD on BA £800 tax on IB £190 but HEL to HKT £30 on both sites.

  • Chris Cannon says:

    All done, just rescued 3000 avios I had stranded with Iberia

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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