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It’s a miracle – you can finally move Avios between BA and Iberia if you have a household account

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One upside from the long Avios IT migration and subsequent downtime in November is that the long-running problems with ‘Combine My Avios’ seem to have been fixed.

It is now possible to move Avios from British Airways Executive Club to Iberia Plus, or vice versa, in one transaction. This means:

  • you no longer need to use avios.com as an intermediary
  • there are no longer any issues if you have a BA Household Account
you can finally move Avios from BA to Iberia, even with a household account

To be fair, some people – those not in household accounts – never had many problems moving Avios directly between BA and Iberia, although the process often threw up IT errors. For everyone else, life is now a bit easier.

How to move Avios from Iberia to British Airways

I tried the process from inside Iberia Plus and it worked fine.

You need to visit the ‘Combine My Avios’ page of Iberia Plus which is here.

Alternatively you can select the ‘Buying or transferring Avios’ option in the main Iberia website menu navigation, and click the link at the bottom:

When in ‘Combine My Avios’, all you need to do is fill in your British Airways Executive Club number and password and the number of Avios you want to move.

You then get this:

…. and the transaction completes immediately.

If it still doesn’t work, the chances are that there is a mismatch between your British Airways and Iberia accounts. A common reason is that, when you opened your Iberia account, you filled in the ‘Surname’ and ‘Second surname (optional)’ boxes incorrectly.

Why would you want to move Avios between British Airways and Iberia?

On the face of it, you might be struggling to think of reasons why you may want to move Avios between BA and Iberia, given that you can book Iberia flights on ba.com anyway.

Here are some good reasons:

  • Taxes on Iberia redemptions are far lower when you book the flight via Iberia Plus rather than BA Executive Club. Madrid to New York in Business Class, for example, has £205 of taxes and charges when booked via Iberia Plus but £379 when booked via the BA website. (What happens to the extra £175? BA pockets it.)
  • Iberia makes additional Economy redemption seats available to its own members. These seats are not visible via ba.com. Even better, these additional seats, known as ‘Blue Class’, require fewer Avios than standard Economy redemption seats.

It’s also worth remembering that some Avios redemptions require fewer points via Iberia Plus. Madrid to New York in Business Class, off peak, is 68,000 Avios vs 100,000 Avios for a BA flight from London to New York. You get this pricing irrespective of whether you book your Iberia flight via iberia.com or ba.com – but, as per my first point above, you’ll get ripped off on the taxes and charges if you use BA.

Our full guide to redeeming Avios on Iberia is here.

For clarity, transfers are free, instantaneous and can be done unlimited times in both directions. There is no reason to keep a balance in both programmes.

Comments (54)

  • Track says:

    I am on the phone to Iberia to sort out a ticket with cancelled flights.

    It’s EXCRUCIATINGLY HORRIBLY PAINFUL

    Untrained agents who are extremely rude, take 30 minutes a time to re-confirm each and every operation, some obscure obstacle reasons come in, can’t see flights I see on Iberia website….

    And after A LOT OF PAIN and like 2 hours some compromise variant is found — the agent can’t submit a booking saying they are not in control — Spanish call center, for booking ticketed in Spain, originating in MAD, Spanish invoice and booked on Iberia ES website.

    • AndyW says:

      I had a similar issue with some flights booked pre pandemic. It was a total nightmare to sort and I had a couple of seriously rude agents (guessing they were having a tough time from people back then with all the cancellations so I sort of get it). Anyway, never again, that’s for sure.

      • Track says:

        I was just pleading them to help.

        But those Iberia “flexible rebooking” policies is complete nil and rubbish — in most cases the agents can’t select any other flights, than automatically put on by systems.

        Iberia call centre agents (and spoke with 4 today) cannot pull connections even within fully allowed parameters, same airports, within 24 etc. No supervisor to authorise anything.

  • Kevin says:

    This article has got me thinking. Living in Ireland, I often fly Aer Lingus Business Class from DUB to east coast US, usually paid by cash. Booked in advance during a sale it is often a reasonable fare for a flat bed, very useful on the overnight flight home! Can I use Avios to book a DUB-JFK redemption flight on EI metal in J class, using less Avios and paying less taxes?

    I’m new to the game and sitting on 300k Avios and x2 2-4-1s. But not yet redeemed due to Covid!

    • Rob says:

      It will be the same number of Avios for DUB-NYC as for LON-NYC using BA. Taxes are a lot lower.

      There are two ways to redeem: use avios.com (can book online, business class seats seem blocked) or by phone ONLY with BA using Avios in ba.com (business available but very painful to find seats due to lack of online searching).

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