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Review: the new Andaz Prague hotel, part of World of Hyatt (Part 2)

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This is Part 2 of our review of the excellent new Andaz Prague hotel.

You can find Part 1 of our Andaz Prague review here, which looks at the hotel location and the rooms.

In this part we will look at the restaurant, bar and public areas.

The hotel website is here.

Andaz Prague hotel exterior entrance

Andaz Prague public spaces

All of the public spaces are on the ground floor. Because the hotel has street access on both sides, you won’t walk in to find reception directly in front of you – it has been moved off to the side to make it equally accessible from both doors.

Next to reception are a series of open plan spaces which are carefully broken up. In the run up to Christmas, there was a pop up store of high end local design products:

Andaz Prague hotel lobby

…. and this lounge area:

Andaz Prague hotel lobby

…. and a third space here:

Andaz Prague hotel lobby

You can’t get refreshments served in these spaces, as far as I could tell. However, you have the impressive MEZ bar, which looks like something you might find in an EDITION hotel:

Andaz Prague bar


Andaz Prague bar hotel

If you are in the hotel in the afternoon, there is a free afternoon tea between 3pm and 4pm in the lobby. This came as a surprise to me and I only fell across it by accident.

Take a look at this spread:

Andaz Prague hotel free afternoon tea

Oddly, I couldn’t see any tea or coffee available – just cakes. They were very impressive cakes though, and to get this for free was a real perk. This hotel is really trying to please.

Before I go on ….

I said in Part 1 that Andaz Prague had spent far more money than was necessary on architecture and design, and it makes a real difference to the experience.

This is the interior of a lift – it is made up of a huge number of different wooden panels, each cut to a different shape. You simply don’t get this attention to detail in 99% of hotels.

Andaz Prague hotel lift elevator

The restaurant

There is one hotel restaurant called ZEM. The theme is not simple:

An avant-garde Czech bistro, juxtaposing the aesthetics of Prague’s traditional coffee houses with 1920s retro-futuristic Czech art, literature and engineering. The menu is a creative blend of Czech produce with occasional hints of Japanese flavours, crafted from a theatrical kitchen stage of charcoal and steam.

Here is a PR photo – obviously it looks stunning:

ZEM restaurant Andaz Prague

The restaurant has become very popular with the locals and it was buzzy even when the hotel seemed quiet (breakfast the next day was not busy).

The menu has two sides – a Japanese driven side (gyoza, yakitori etc) and a Czech driven side (zander, rabbit, sea buckthorne, trout). What is confusing is that the Japanese items are ‘order a number of small plates, it comes when it comes’ whilst the Czech side is your standard three course menu. I suspect that this makes it tricky for your table to mix the cuisines.

Pricing is generally around CZK 350 for mains from the Czech menu, which is about £13. Prague is nowhere near as cheap as you may remember it from years gone by, at least in the city centre, but you can still eat in a luxury hotel for less than a West London pub.

There was some confusion with the waiter about the size of the Japanese style plates. He told me that three would too many, so I ordered two. He was wrong – this is the size of each plate:

Andaz Prague food ZEM restaurant

A different waiter told the table next to me, which had a young child on it, that the plates were very small and that even for a 6-7 year old they should be ordering a lot!

My meal there wasn’t totally satisfactory but eating on your own in a room full of buzzy groups is always a bit odd.

Breakfast is also served in the restaurant. The food is scattered around a number of surfaces so there appears to be less than there actually is. Interestingly, one of the wine fridges is repurposed at breakfast to store yoghurts, smoothies etc and is very easy to miss (well, you can’t miss it, you just don’t think to look into it because few buffets involve taking items from a fridge).

Two things stood out – a ‘Create Your Own Muesli’ bar (you mix various cereals, grains and seeds which you feed into a flake crusher!) and an intriguing list of cooked-to-order items, including Czech Benedict, Avocado Rye Bread, Over The Pan Potato Cake, French Toast and Buckwheat Waffles.

Yet again, it was clear that the hotel was trying to do something a bit different. Here are the pancakes:

Andaz Prague breakfast pancakes

The spa and gym

There is an impressive looking spa at Andaz Prague. I know very little about spas and I don’t want to waffle on about something I don’t understand, but the hotel website has more information.

All products are organic and from the local Klara Rott brand. The space includes a Finnish sauna and steam bath.

There is a TechnoGym gym in the basement, open 24/7.


As I wrote in my review of 2022, a number of disappointing luxury hotel stays early in the year had made me question whether I was failing to spot quality when I found it.

As it turned out, a number of excellent stays later in the year – very much including Andaz Prague – made me realise that I was simply staying in the wrong places, and that it was still possible for a hotel to excite and inspire.

A typical night at Andaz Prague in January costs from €300, with the Wintergarden Suite I had costing nearer to €1,000. You should be able to reduce the price of premium rooms and suites by using the Hyatt Prive guaranteed upgrade that I discuss below.

It is worth noting that Andaz Prague puts both standard suites and premium suites up for redemption (normal rooms 25,000 points, standard suites 40,000 points and premium suites 50,000 points on ‘standard’ dates). Until 19th January you can buy Hyatt points at a 25% discount (article here, buy here) which may make a suite cheaper on bought points than paying cash.

Don’t forget Hyatt Prive

If you are booking for cash, I strong recommend using a Hyatt Prive travel agent, such as our partner Emyr Thomas. You get the following extra benefits which, at an Andaz, are available even on one night stays:

  • $25 to $100 hotel credit per stay, depending on brand (Andaz is $100)
  • One category room upgrade confirmed within 24 hours of booking
  • Daily full breakfast for two
  • Early check-in (from 9am) and late check-out (to 4pm) subject to availability
  • Welcome gift and letter

Bookings via Emyr will be identical to the ‘Best Flexible Rate’ showing on You pay at check-out as usual. You can contact him with booking enquiries here and learn more about Hyatt Prive here.

The Andaz Prague website is here. Thank you to Lenka and her team for their time during my stay.

World of Hyatt update – March 2023:

Get bonus points: World of Hyatt is not currently running a global promotion.

New to World of Hyatt?  Read our overview of World of Hyatt here and our article on points expiry rules here. Our article on what we think World of Hyatt points are worth is here.

Buy points: If you need additional World of Hyatt points, you can buy them here.

You will receive a 25% bonus when you buy Hyatt points by 25th March 2023.

Want to earn more hotel points?  Click here to see our complete list of promotions from Hyatt and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (33)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Matt says:

    Free afternoon tea seems to be an Andaz brand thing, it’s served in the lobby at the one on Liverpool Street but isn’t something they advertise very openly (otherwise I’m sure they’d get a few more outside visitors popping in!)

  • DevonDiamond says:

    Would like to know what Czech Benedict is!

    • AJA says:

      At a guess, it’s eggs benedict. I’m not sure whether that’s a typo or a play on words. I rather hope the latter.

    • aseftel says:

      Some sort of czech bun, topped with pickled cabbage, Prague ham, poached egg and hollandaise. It was great, ordered it twice. The pickle was a perfect counterpart to the richness of the hollandaise.

  • jason says:

    Is there any sensible way to get amex MR points into Hyatt’s scheme (or IHG one for that matter)?

    • Rob says:

      Amex to Virgin to IHG, but it is basically 1:1:1 which is poor value.

  • Tim J says:

    Stunning hotel. We stayed 60 metres away at the also excellent Boho hotel in April 22 and popped in to look at the Andaz which had just opened. Although we only saw the ground floor areas, we were totally blown away with the design.

  • RussellH says:

    I do not think that anyone should be surprised at how good this hotel appears to be. The Czechs have always been excellent at designing things that matter, and very good engineers. (One needs to forget the soviet inspired decline of Škoda designed cars).
    Remember that one of the main reasons Hitler wanted to invade Czecholovakia was for access to Škoda engineering, even if it did not tally with his ideas on Aryan superiority.

    • DevonDiamond says:

      Also produced some quite impressive cold war era fighters IIRC

      • Dev says:

        And high quality firearms!

        (Probably the only country in Europe that also has a constitutional right to bear firearms a la America!)

        • RussellH says:

          Nowhere is perfect!

          And Czechia is also (quite unlike the USA), by a long way, the least religious country in Europe (not at all surprising, when one looks at their history).
          I was once with a group of tour operators literally on the border with Poland (the border being a stream about 7cm deep and 1½ m wide – one our group waded across it just to be able to say she had visited Poland too).
          Our tour guide, who was also an English lecturer at Charles University was asked how much interaction there was across the border. “Almost none”. he replied. “They are terribly pious, and we just are not like that.”

    • Londonsteve says:

      No need to mention the decline of Škoda during the Warsaw Pact years. Merely highlight what incredible cars they’re making now, in many respects they’re the most desirable products in the VW Group portfolio. Always beautifully assembled, completely reliable, they drive with a comfort orientated plushness often lacking in other VW Grp products, are usually slightly bigger in any given segment and are filled with intelligent touches.

  • Simon says:

    Good review, thanks Rob. Definitely adding it to the list.

  • Chris W says:

    For 300 Euro a night in Prague for a base room, I would expect perfection!

    I recall Prague being one of the cheapest cities in Europe before the pandemic but it sounds like this has now changed.

    • Rob says:

      Much of this is down to the £/CZK of course, and I’m sure if you head outside of the Old Town then things are cheaper. That said, I had a (table served) coffee in a cafe on the fringes of the city when I went to buy some glassware my wife wanted and that was still a couple of £. If you want a crepe or similar in the Christmas Market in Old Town Square you are literally looking at Hyde Park Winter Wonderland pricing.

      There has also been a move by the city, of course, to discourage the sort of stag and hen tourism that used to blight Prague in the Summer and encourage those looking for bargain basement breaks to go elsewhere.

      • Chris W says:

        Where do they now go elsewhere though? Further east in Europe? Poland? Hungary?

        I thought Prague was happy to be a cheap and cheerful European destination!

        • Carol says:

          Amsterdam doesn’t want cheap & cheerful any more, either.

        • Londonsteve says:

          Prague has emerged as a paid-up member of the global tourism A-list, it’s not cheap and hasn’t been for some time, the last time it was bargain basement for a western visitor was probably in the year 2000. It may surprise you that local salaries and property prices are about 70% of UK levels. It’s a downright wealthy country as far as European averages are concerned and that’s reflected in the local prices. For VFM Budapest is arguably unbeatable in the EU right now with lagging wages and a weak currency making even the weak pound go far. It’s bigger and arguably more interesting than Prague albeit with less of the chocolate box quaintness. Pretty much half price compared to Prague, now’s an interesting time to visit as it still retains a touch of exoticism without feeling ‘unfamiliar’ like Istanbul or Sofia, whereas Prague largely feels like western Europe.

          • RussellH says:

            I would argue that Prague and Bohemia has always been “western Europe”. It only came to be seen as being in the “east” because it was in the soviet area of influence after 1945. Prague is well west of Stockholm, very slightly east of Berlin, well west of Vienna, about the same longitude as Rome + Naples.
            However, Slovakia is arguably “eastern Europe” – it was never part of the Holy Roman Empire, while Bohemia was always was.

          • Carol says:

            Have a look at – and the file.

            Austro-Hungarian empire – all of it was Western European in outlook. Including Slovakia.

          • Londonsteve says:

            I use east and west Europe in the way it’s commonly deployed in the UK. My parents hail from central Europe so I’m intimately familiar with the region. I agree, Czechia always belonged in the western sphere of influence, but for WW2 most of what’s commonly called eastern Europe today would be considered either western Europe or at least, ‘the west’ when it would come to levels of economic development and living standards. Some of the most culturally rich, architecturally beautiful and industrially advanced countries/societies in Europe before the war ended up becoming imprisoned behind the Iron Curtain.

    • RussellH says:

      Prague centre stopped being cheap years ago, but prices will be much lower away from there.
      The one time I was in Brno, a tram ticket was about 15% of the cost in Prague.

  • Carol says:

    Somebody once said U Fleků to me and they weren’t being at all rude 🙂

    Still a great place to get beer and cheap eats.

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