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Changes to British Airways Club World and Club Europe check-in at Heathrow Terminal 5

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British Airways has announced some (positive) changes to the Club World and Club Europe check-in process at Terminal 5.

From 9th November, check-in for Club passengers will move from Zones G/H to Zones A/B.

Bronze member of the Executive Club will also be able to use this area, as well as Silver members.

Changes to Club World and Club Europe check-in at Heathrow Terminal 5

BA promises that there will be more space in the new area. There are also two practical advantages:

  • it is directly opposite the T5 entrance from the tube, Elizabeth Line and Heathrow Express, saving you the long walk down to the south end of the terminal
  • North security is larger than South, and you also have the separate Fast Track area near the north end of T5 which is often ignored by passengers

If you are a Gold member travelling alone or with only one guest, you will find it easier to continue walking down to the south end to use the First Wing security and check-in area with direct access to the Galleries First lounge.

If you are a Gold with 2+ guests then you can’t access the Galleries First lounge. If you arrive by tube or train, you need to decide whether to use the new Zone A/B area directly in front of you or take the long stroll down to rhe First Wing to check-in and then double-back to South security.

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Comments (102)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Ben says:

    It’s bad news if you knew about the largely ignored Fast Track, as it now won’t be empty. So easy to arrive by train/tube and walk straight there and through security in a few minutes.

    • memesweeper says:

      That’s exactly what I thought! My little secret shortcut is gone…

      • MPC says:

        Yeh this was one of the last true insider knowledge things that worked at LHR! I strolled through yesterday afternoon and was greeted by 2 completely empty security setups… yeh ok i see why they might want to drive traffic through this 🙂

  • Blenz101 says:

    Just because it is slightly jarring to read, Ras Al Khaimah is always abreviated to RAK, as in RAK Bank, Government of RAK and the famous RAK ceramics. Ras is just not used and literally just means head / headland.

    For those looking for a trip to RAK, the Hilton Beach resort whilst older does excellent value all inclusive packages. On the same man made island as Rob mentions where the Hampton has opened (which also offers all inclusive packages) there is also a brand new Doubketree which is smaller.

    • louie says:

      Trouble with that though, it that most people would expect to be going to Marrakesh if they were told Qatar were flying to RAK.

      • lumma says:

        I imagine only aeroplane nerds would think this.

        • MilesOnPoint says:

          Er… this is an Airline points blog babes… 😉

          • lumma says:

            Yes, but the readers of this site aren’t “most people”. Most people wouldn’t know the airport code of Marrakesh or even know where Ras Al Khaimah is.

        • SimonC says:

          And there are definitely none of those here…

  • zapato1060 says:

    Mention Dubai Rob and people’s heads are going to explode.

    • Chris W says:

      Stop trying to make Ras happen

      • HampshireHog says:

        Far more interesting than another dusty airstrip in the desert are Qatar launching Phnom Penh and Chengdu

  • NigelthePensioner says:

    Bits – are doing one year national rail cards via their phone app for £19.50 instead of £30. Next best thing if you haven’t wasted money shopping at Britain’s most expensive supermarket, Tesco.

    • LittleNick says:

      Tesco is the most expensive supermarket? Hmm 🤔

    • jjoohhnn says:

      Trainline still had 3yr offer for £50 recently

    • Andrew. says:

      So Tesco is more expensive than Co-op, Spar, Waitrose, Budgens, Booths and Wholefoods?

      Doesn’t sound like it’s from a reliable source.

    • Blair Waldorf Salad says:

      Is it for new customers only?

  • Alex G says:

    Doesn’t this just mean that the South security will now become the quieter one?

    And that Galleries North will become busier?

    And there will no longer be an option to live some pax to the First Wing for check in when FW is quiet but Club is overwhelmed?

    It will be different, but will it be better?

    Time will tell.

  • Greg says:

    Let’s hope they enlarge the Fast Track Security lane. Last time I went to the South side, the queue was so long that they ushered a load of us onto the slow track side, where there were many more x-ray machines and no queue at all.

    • Londonsteve says:

      Seems to be the same problem at T3 recently. Faced with a long queue for Fast Track I left the queue after waiting 5 minutes and walked to normal security where I still had a 10 minute wait, followed by the long walk through the duty free shop. The chap in the fast track queue directly ahead of me walked into the Cathay lounge a good 5 minutes after me indicating it was a good decision to abandon Fast Track when I did.

    • Michael says:

      I think it’s easier for them to enlarge north fast track as it’s simply a matter of changing the Tensa maze. South fast track is walled off separately from the rest of security.

  • Mr. AC says:

    IC RAK is quite good. Even my other half was impressed, while usually when we check in into a luxury hotel she rolls her eyes at my excitement.
    I booked via Elmyr and (as an Ambassador) got a double upgrade from the basic room to a suite, which is the real deal. This was pre-suite upgrades, these days I’d use the suite upgrade there but haven’t had the chance so far.
    Breakfast a bit chaotic though, and the territory is small-ish.

    • Mr. AC says:


    • Blair Waldorf Salad says:

      Agree re main restaurant breakfast being chaotic. It is one of those hotels where club lounge access really makes a difference. The lounge is in its own building with its own outdoor terrace and pool. Well away from the family hubbub of the main building restaurant. I was thrown to the lions for 2 days when an Indian wedding party booked out the entire club lounge area for their festivities (yet still managed to encroach on everyone’s peace and quiet elsewhere too) and all lounge access guests had to use the main restaurant for breakfast.

  • Alex G says:

    *live should read move

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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