We are receiving an increasing number of emails at HfP from British Airways passengers who have had major issues on or with BA flights.  Our general advice has been to take BA to arbitration, making .....

We are receiving an increasing number of emails at HfP from British Airways passengers who have had major .....

10 May 201710 May 2017 by Anika Burnett • 116 comments

News in brief: Win 10,000 Avios and a weekend break with Mercure Mercure, the mid-market brand within the Accor hotel group, is currently running a free draw. The prize is 10,000 Le Club AccorHotels .....

News in brief: Win 10,000 Avios and a weekend break with Mercure Mercure, the mid-market brand within the .....

9 May 20179 May 2017 by Rob Burgess • 32 comments

If you don’t have airport lounge access via your flight ticket, your elite status, via a Priority Pass card from American Express Platinum or via a Lounge Club card from American Express Gold, .....

If you don’t have airport lounge access via your flight ticket, your elite status, via a Priority Pass .....

9 May 20179 May 2017 by Rob Burgess • 23 comments

If you read Head for Points on a regular basis you will know that British Airways is gearing up for the roll-out of wi-fi on its long-haul fleet very soon.  It is also coming to short-haul but with a .....

If you read Head for Points on a regular basis you will know that British Airways is gearing up for the .....

7 May 20177 May 2017 by Rob Burgess • 120 comments

We have been looking at a few niche Avios partners recently. In one of the odder and lesser known Avios partnerships, London-focussed estate agent Chestertons is offering Avios points to anyone who .....

We have been looking at a few niche Avios partners recently. In one of the odder and lesser known Avios .....

7 May 20177 May 2017 by Rob Burgess • 14 comments

British Airways has launched a new luxury sale, with deals in Club World and First.  There are also some Club Europe and BA Holidays deals – including additional BA Holidays discounts valid .....

British Airways has launched a new luxury sale, with deals in Club World and First.  There are also some .....

6 May 20176 May 2017 by Rob Burgess • 46 comments

One of the more positive British Airways developments this year has been the launch of Club Europe business class on domestic flights. You can argue that this was forced on British Airways as a way of .....

One of the more positive British Airways developments this year has been the launch of Club Europe business .....

5 May 20175 May 2017 by Rob Burgess • 83 comments

News in brief: Win 50 x 18,000 Avios with Tesco There is no transfer bonus for Tesco Clubcard to Avios conversions this quarter. Instead, if you convert into British Airways Executive Club, there is a .....

News in brief: Win 50 x 18,000 Avios with Tesco There is no transfer bonus for Tesco Clubcard to Avios .....

5 May 20175 May 2017 by Rob Burgess • 44 comments

There you go, you see.  You bang on about something for long enough and people eventually listen. For a couple of years, Head for Points has been banging the drum for British Airways Executive .....

There you go, you see.  You bang on about something for long enough and people eventually listen. For a .....

4 May 20174 May 2017 by Rob Burgess • 95 comments

News in brief: Decent SWISS sale out of Italy SWISS business class and, in particular, first class has an excellent reputation.  I was one of the last people to redeem for Swiss First – here .....

News in brief: Decent SWISS sale out of Italy SWISS business class and, in particular, first class has an .....

4 May 20174 May 2017 by Rob Burgess • 66 comments

News in brief: Tweak to the Avios / Caffe Nero in-store cashback deal As we wrote back in December, you can now earn Avios when you buy coffee or a snack at Caffe Nero. This is an in-store cashback .....

News in brief: Tweak to the Avios / Caffe Nero in-store cashback deal As we wrote back in December, you can .....

3 May 20173 May 2017 by Rob Burgess • 64 comments

Back at the British Airways press event in early April – which now feels like a l-o-n-g time ago – Chairman and CEO Alex Cruz made some passing remarks about reversing some of the cuts on .....

Back at the British Airways press event in early April – which now feels like a l-o-n-g time ago – .....

2 May 20172 May 2017 by Rob Burgess • 92 comments

When I cover miles and points credit cards on Head for Points, there is a point which I always try to ram home.  In general, miles and points credit cards are not suitable for you if you do not clear .....

When I cover miles and points credit cards on Head for Points, there is a point which I always try to ram .....

2 May 20172 May 2017 by Rob Burgess • 15 comments

Regular readers will know that I hold the Lloyds Bank credit card operation in contempt.  It regularly manages to achieve levels of incompetence which other banks simply couldn’t match if they .....

Regular readers will know that I hold the Lloyds Bank credit card operation in contempt.  It regularly .....

30 Apr 201730 April 2017 by Rob Burgess • 168 comments